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CareCloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The EHR + PM Choice for High-Growth Medical Groups
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CareCloud - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: December 2025
CareCloud overview
What is CareCloud?
CareCloud Inc. is the provider of practical, intuitive, and robust practice management technology and cloud-based EHR for medical practices of all sizes.
Scheduling, cancelling, and even moving appointments is a breeze with CareCloud Health's medical scheduling software.
We constantly monitor payment statistics and claim denial trends, and when a denial pattern rears its ugly head, we generate rules to quash it.
When you file claims electronically through CareCloud’s medical billing software, you don’t have to worry about making any of those tiny errors that might delay payment by weeks or even months.
Forget the IT guy; CareCloud makes it easy to generate custom, intuitive reports and export them to variety of formats.
Central is cloud-based–no servers, no installation–just log in from any computer, using any browser, at any time for instant access to your practice’s inner workings.
Based on physician feedback, CareCloud has tailored its platform to enhance the workflow while making it easier for physicians to enhance the patient experience.
CareCloud Health enhances practice productivity by automating remedial tasks and minimizing the amount of user input required. Because it’s so natural to use, physicians can enjoy spending more face time with their patients rather than grappling with their computers.
Key benefits of using CareCloud
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Ease of Use
User Interface
Features
Customer Support
Patient and Provider Access
Bugs and Issues
CareCloud pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.3
Features
3.5
Ease of use
3.8
Customer support
3.4
Reviews sentiment
What do users say about CareCloud?
User friendly interface, intuitive to follow, has different functionalities desired of an EHR/EMR, cost-effective, customer service is great, RCM service is excellent, practice analytics tools are very helpful, cloud based, suitable for small as well as mid-size practices.
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Who uses CareCloud?
Based on 112 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
CareCloud's key features
Most critical features, based on insights from CareCloud users:
All CareCloud features
Features rating:
CareCloud alternatives
CareCloud pricing
Value for money rating:
Starting from
649
/user
Per month
User opinions about CareCloud price and value
Value for money rating:
To see what individual users think of CareCloud's price and value, check out the review snippets below.
Laura S.
Physician Assistant
Olga C.
CareCloud integrations (20)
CareCloud customer support
What do users say about CareCloud customer support?
Customer support rating:
We analyzed 38 verified user reviews to identify positive and negative aspects of CareCloud customer support.
A number of users highlight CareCloud's support team as responsive, knowledgeable, and easy to reach by phone or email.
A portion of users report long wait times, unhelpful or rude staff, and difficulty escalating issues to management.
Support options
Training options
To see what individual users say about CareCloud's customer support, check out the review snippets below.
“CareCloud support was excellent throughout the "buying" process. After we had the product, they are as readily available with great response time.”
Christina P.
Community Manager
“The support staff has been nothing but more than helpful in providing quick responses to my many questions in getting adjusted to a new EMR!”
Amy P.
“The customer support staff will refuse to let you speak with any form of a manager and the new CEO does not return any emails. ”
Denise B.
CareCloud FAQs
CareCloud has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business
These products have better value for money
Q. What languages does CareCloud support?
CareCloud supports the following languages:
English
Q. Does CareCloud support mobile devices?
CareCloud supports the following devices:
iPad, iPhone
Q. Does CareCloud offer an API?
Yes, CareCloud has an API available for use.
Q. What level of support does CareCloud offer?
CareCloud offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk
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