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CareCloud Logo

The EHR + PM Choice for High-Growth Medical Groups

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CareCloud - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

CareCloud overview

What is CareCloud?

CareCloud Inc. is the provider of practical, intuitive, and robust practice management technology and cloud-based EHR for medical practices of all sizes.

Scheduling, cancelling, and even moving appointments is a breeze with CareCloud Health's medical scheduling software.

We constantly monitor payment statistics and claim denial trends, and when a denial pattern rears its ugly head, we generate rules to quash it.

When you file claims electronically through CareCloud’s medical billing software, you don’t have to worry about making any of those tiny errors that might delay payment by weeks or even months.

Forget the IT guy; CareCloud makes it easy to generate custom, intuitive reports and export them to variety of formats.

Central is cloud-based–no servers, no installation–just log in from any computer, using any browser, at any time for instant access to your practice’s inner workings.

Based on physician feedback, CareCloud has tailored its platform to enhance the workflow while making it easier for physicians to enhance the patient experience.

CareCloud Health enhances practice productivity by automating remedial tasks and minimizing the amount of user input required. Because it’s so natural to use, physicians can enjoy spending more face time with their patients rather than grappling with their computers.

Key benefits of using CareCloud

CareCloud offers a cloud-based Practice Management (PM) system comprised of integrated administrative and billing apps that help practices boost efficiency and bring in more revenue. Practice Management also seamlessly integrates with CareCloud Health Charts and its patient portal solution, Breeze, to enable practices to achieve an even higher level of efficiency.

Starting price

649per user /
per month

Alternatives

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Pros & Cons

Ease of Use

User Interface

Features

Customer Support

Patient and Provider Access

Bugs and Issues

CareCloud pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(29)
3-4(35)
5(48)

What do users say about CareCloud?

User friendly interface, intuitive to follow, has different functionalities desired of an EHR/EMR, cost-effective, customer service is great, RCM service is excellent, practice analytics tools are very helpful, cloud based, suitable for small as well as mid-size practices.

Select to learn more


Who uses CareCloud?

Based on 112 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Medical Practice
Hospital & Health Care
Mental Health Care
Health, Wellness and Fitness
Others

Use cases

Electronic Medical Records
Appointment Scheduling
Medical Billing
Medical Practice Management
Patient Management

CareCloud's key features

Most critical features, based on insights from CareCloud users:

Patient records management
Coding assistance
Patient intake
Charting
Claims scrubbing
Availability management

All CareCloud features

Features rating:

Activity dashboard
Scheduling
Reminders
Patient scheduling
Appointment management
Patient portal
Multi-Location
Mobile access
Calendar management
Confirmations/Reminders
Invoice history
EMR/EHR
Medical billing
Claims management
Meaningful use certified
Multiple appointment types
ONC-ATCB certified
Online scheduling
Patient communications
Patient education
Patient engagement
Patient Flow Management
Appointment scheduling
Patient questionnaires
API
Payment processing
Physician management
Physician scheduling
Practice management
Pre-Appointment screening
Real-Time reporting
Recurring appointments
Analytics
Remittance advice
Admissions management
Self service portal
Templates
Third-Party integrations
Video conferencing
Virtual meetings
Waiting time tracking
Drug reference database
Dunning management
E-Prescribing
EDI
Drag & drop
Faculty/Staff management
For anesthesiologists
For cardiologists
For family medicine
For medical purposes
For pain management
For podiatrists
For primary care
For urgent care
For urologists
HIPAA compliant
Insurance eligibility verification
Discharge Management
Compliance tracking
Code & charge entry
Medication management
Messaging
Billing & invoicing
Approval process control
Multi-Physician
Multi-Provider practice

CareCloud alternatives

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Per month

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CareCloud pricing

Value for money rating:

Starting from

649

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about CareCloud price and value

Value for money rating:

To see what individual users think of CareCloud's price and value, check out the review snippets below.

“When ever there is an issue, they rise to the occasion, making my day better which comes down to making my patients' care, and their day better, which is who we are really serving.”
LS

Laura S.

Physician Assistant

“The customer support is very good and very helpful. Overall, we are very satisfied with Care Cloud.”
OC

Olga C.

CareCloud customer support

What do users say about CareCloud customer support?

Customer support rating:

We analyzed 38 verified user reviews to identify positive and negative aspects of CareCloud customer support.

A number of users highlight CareCloud's support team as responsive, knowledgeable, and easy to reach by phone or email.

A portion of users report long wait times, unhelpful or rude staff, and difficulty escalating issues to management.

Support options

Faqs/forum
Phone support
Knowledge base
Email/help desk

Training options

Webinars
Documentation
Live online
Videos

To see what individual users say about CareCloud's customer support, check out the review snippets below.

“CareCloud support was excellent throughout the "buying" process. After we had the product, they are as readily available with great response time.”

CP

Christina P.

Community Manager

“The support staff has been nothing but more than helpful in providing quick responses to my many questions in getting adjusted to a new EMR!”

AP

Amy P.

“The customer support staff will refuse to let you speak with any form of a manager and the new CEO does not return any emails. ”

DB

Denise B.

CareCloud FAQs

Q. Who are the typical users of CareCloud?

CareCloud has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business

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Q. What languages does CareCloud support?

CareCloud supports the following languages:
English


Q. Does CareCloud support mobile devices?

CareCloud supports the following devices:
iPad, iPhone


Q. Does CareCloud offer an API?

Yes, CareCloud has an API available for use.


Q. What level of support does CareCloud offer?

CareCloud offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk

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