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CareStack
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete cloud-based dental practice management software.
Table of Contents
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CareStack - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
CareStack overview
What is CareStack?
CloudStack is a cloud-based suite of practice management tools for the dental industry. The HIPAA compliant suite of solutions comprises CS Enterprise, CS Virtual Office, and CS Revenue Cycle Management to meet the varying needs of dental practices and provide features such as scheduling, telehealth, billing, and more. The all-in-one platform provides the tools to help multi-site dental enterprises to enhance efficiency, automate tasks, and ensure patient safety.
CloudStack’s CS Enterprise platform offers patient scheduling and a smart calendar tool to allow both dentists and patients to schedule appointments or follow-ups. Other features of the platform include patient curbside check-in, eligibility verification, patient charting, x-ray storage, prescriptions management, and patient communications via two-way text messaging.
The CS Virtual Office solution facilitates telemedicine and patient payment processing through tools including online appointment scheduling, teleconsultations, and payment collections via SMS.
The CloudStack CS Revenue Cycle Management solution provides tools for end-to-end revenue and cash flow management. It offers features including fee schedules, insurance eligibility verification, insurance claim submittals, and daily, weekly, and monthly financial reports.
Starting price
per month
Alternatives
with better value for money
CareStack’s user interface
CareStack pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.7
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about CareStack?
The customer service that has been provided my [sensitive content hidden] has been incredible and they have worked very hard to help us resolve various issues that have come up.
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Who uses CareStack?
Based on 177 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
CareStack's key features
Most critical features, based on insights from CareStack users:
All CareStack features
Features rating:
CareStack awards
CareStack alternatives
CareStack
Starting from
698
/user
Per month
Adit
Starting from
No pricing info
BestoSys
Starting from
No pricing info
Curve Dental
Starting from
No pricing info
CareStack pricing
Value for money rating:
Starting from
698
/user
Per month
User opinions about CareStack price and value
Value for money rating:
To see what individual users think of CareStack's price and value, check out the review snippets below.
Angelika O.
Assistant Office Manager
Jeramiah P.
Owner Dentist
CareStack integrations (16)
Integrations rated by users
We looked at 178 user reviews to identify which products are mentioned as CareStack integrations and how users feel about them.
Integration rating: 4.0 (5)
“Imaging is a vital part to dentistry and Apteryx integrating with Carestack makes the process very user friendly and easy.”
“This allows xrays to be viewed within CareStack. It bridges directly to Apteryx”
Jenny R.
Administrative
Integration rating: 4.8 (13)
Integration rating: 4.8 (13)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
CareStack customer support
What do users say about CareStack customer support?
Customer support rating:
We analyzed 64 verified user reviews to identify positive and negative aspects of CareStack customer support.
Widespread user sentiment highlights the support team's responsiveness and helpfulness during onboarding and daily use.
A number of users find contacting support easy, with quick answers and multiple channels available, including weekends.
Multiple reviewers appreciate the knowledgeable staff who provide thorough training and ongoing assistance.
A small group of reviewers mention inconsistent support quality, with some experiencing unhelpful or hard-to-reach teams.
Support options
Training options
To see what individual users say about CareStack's customer support, check out the review snippets below.
“The onboarding process was a bit unstructured at times, and some conversations were occasionally challenging to follow, but once I connected with the right support team, everything became much clearer and more streamlined.”
Shandi B.
Dentist Owner
“I also love the availability of your support, the ease of which contacting support and receiving answers to our questions is outstanding.”
Mendy D.
Clinical Operations Manager
“Customer support seems to exist only to deflect and forget.”
David M.
Bookkeeper
CareStack FAQs
CareStack has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does CareStack support?
CareStack supports the following languages:
English
Q. Does CareStack offer an API?
Yes, CareStack has an API available for use.
Q. What level of support does CareStack offer?
CareStack offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base
