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CounSol.com Reviews
Rating criteria
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.42/10
Pros and cons
I love that it is user friendly, has the ability for billing built in, is cost effective, and customer service is amazing.
I love how helpful and user friendly it is. Its super easy to set up clients, schedule clients and manage billing.
SENSITIVE CONTENT] assisted in transfer of data and help setting up initial forms and guidance and support since. Overall I have had an amazing experience and enjoy working with the software.
Some of my clients have complained they have filled out applications only for it not to go through. They receive error messages.
It is very difficult to make appointments. There is no way to edit an appointment after it has been made either... it has to be canceled.
Not everyone has Google Chrome browser, so for some clients it is inconvenient to have to switch to Chrome on their device to access the video session on the portal.