App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Kareo Billing Logo
Kareo Billing
4.0
(601)

Write a review

Cloud based solution for medical practice management

visit website

(8)

Kareo Billing Pricing, Features, Reviews and Alternatives

Kareo Billing product overview

Price starts from

125

Per month

What is Kareo Billing?

Kareo a Tebra Company offers a complete cloud based platform for medical practise administrators. Users can tackle administrative tasks such as electronic health records, medical billing and patient management. These products are mainly designed to cater to the needs of small practices by providing them the ease to connect with patients.

Key benefits of using Kareo Billing

• Kareo offers a customizable dashboard which allows users to view set key performance indicators like balance of accounts receivable, revenue outstanding etc. as per their needs.
• Kareo has a contracts and fee scheduler facility which allows users to increase collection from insurance companies by setting the fees for their services.
• Kareo allows users to set up security policies like disabling an account due to failed attempts to login, account lock due to inactivity or expiration of password periodically.
• Kareo offers electronic prescribing that helps to save time for practitioners by reducing the number of phone calls to be answered.
• Kareo offers denial management of insurance claims by flagging all the denials that require attention and further resolve those denials by understanding the root cause.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support

Training options

Videos

Kareo Billing pricing information

Value for money

3.7

/5

601

Starting from

125

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Kareo Billing features

Functionality

3.9

/5

601

Total features

77

11 categories

Most valued features by users

HIPAA Compliant
Activity Dashboard
Appointment Management
Billing & Invoicing
Scheduling
Patient Records Management
Alerts/Notifications
Document Management

Functionality contenders

Kareo Billing users reviews

Overall Rating

4.0

/5

601

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.34/10
Rating distribution

5

4

3

2

1

332

138

41

33

57

Pros
The software is user friendly so that help's me as an Owner to train new staff on billing. I also love the "unpaid insurance claim" report that helps my employees to work the Account's Receivable's.
With a few tweaks to the system (I'd love to help!), coupled with its extreme ease of use and excellent reliability, Kareo EHR could become a powerhouse in the rapidly growing urgent care market.
The best product I have every used and when I need help the service is excellent.
Cons
This is a truly terrible billing software with poor customer service. I strongly advise talking with your billers before going down this road.
They will leave you on the phone for 25-40 minutes before getting you some body who will brush you off. You have to figure your problems by yourself or suck it up.
Kareo knew about the problem, saw what was happening and could not fix it. It was yet another Kareo glitch due to the badly executed and buggy software.

Overall rating contenders

AvatarImg
AvatarImg

Teegan F.

Verified reviewer

Hospital & Health Care, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great EHR with room for improvement for natural healthcare providers

Reviewed 3 years ago

Using Kareo has been a overall great experience. It does almost everything we want it to do well, and the few things it needs to improve it at least allows you to do partially.

Pros

I love the layout of Kareo. The dashboard is great and offers a lot of functionality while still looking clean and professional. The clinical portion is great as it shows all the sections of the note on one page. The ability to add and remove sections is also very useful. The interaction checker is nice, but needs improvement. The iPad app is really slick and I preferring using it when adjusting my patients (Chiropractor), as it allows me to quickly tap on each segment I'm adjusting from a list.

Cons

There is very little support for natural products/supplements in Kareo. You CAN make it work, but it's definitely not easy - requiring manually entering every single product you wish to recommend in the "Drug Favorites" section.

TG
AvatarImg

Tracy G.

Mental Health Care, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Kareo has great reporting

Reviewed 2 years ago

Kareo has been an improvement from our previous software. I appreciate that the cost each month has been predictable and fair.

Pros

The reporting capabilities and customization of reporting is the most valuable feature to us. We are able to give our clients a more comprehensive view of the financial health of their practice. Contract management reports and analysis reports help us to give suggestions and analyze the data coming in so that providers and practice managers can see how claims are processing and where the money is coming from and going to.

Cons

The ERA enrollment process has been a nightmare. I feel like this process was not adequately described to us, and it has been dramatically more time consuming and labor-intensive than we thought it would be. Customer support has been inconsistent. In some circumstances, the representatives have been very helpful, but in others, they have been disconnected and unable to adequately resolve issues.

SK
AvatarImg

Shelly K.

Medical Practice, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Kareo is an AWESOME Medical software

Reviewed 2 months ago
Pros

Implementation was easy, transferring records works well from one software to Kareo and the billing can be done and reviewed at ease

Cons

There are some reports that I would like tohave but you can call them and Kareo will make you the report you want, just takes some time to get.

LG
AvatarImg

Lydia G.

Hospital & Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Garbage EHR and customer service

Reviewed 21 days ago
Pros

No pros were added to this review

Cons

Customer service. I’ll give them negative stars if I can. Garbage EHR and garbage customer service. Agent, [SENSITIVE CONTENT] , was yelling on the phone, didn’t care to help and refused to resolve my situation or transfer me to a manager. [SENSITIVE CONTENT] , another agent kept hanging up on me. [SENSITIVE CONTENT] , success coach and sales manager [SENSITIVE CONTENT] were equally horrible as they would trick you into contract then deceive you into paying $$$$$$ to end contract so they can suck your money against your will.

RE
AvatarImg

Randee E.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

What's not to Love

Reviewed 3 months ago

I would prefer Kareo over other PM systems I have used in the past.

Pros

Set-up is very easy with Kareo, entering charges and posting payments comes as second nature. You have the ability to do things in an organized manner to streamline the workflows.

Cons

Making changes to already approved claims can be hard. It would be easy if the delete button actually works but half the time you click it with no results.

Kareo Billing FAQs and common questions

Q. What type of pricing plans does Kareo Billing offer?

Kareo Billing has the following pricing plans:
Starting from: $125.00/month
Pricing model: Subscription, Open Source


Q. Who are the typical users of Kareo Billing?

Kareo Billing has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business


Q. What languages does Kareo Billing support?

Kareo Billing supports the following languages:
English


Q. Does Kareo Billing support mobile devices?

Kareo Billing supports the following devices:
iPad, iPhone


Q. Does Kareo Billing offer an API?

Yes, Kareo Billing has an API available for use.


Q. What other apps does Kareo Billing integrate with?

Kareo Billing integrates with the following applications:
QuickBooks Online Advanced, Microsoft Excel


Q. What level of support does Kareo Billing offer?

Kareo Billing offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support

Related categories