Tebra - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Tebra's charting capabilities for being user-friendly and easy to navigate. They find it simple to create and update chart notes, with some highlighting the ease of using templates. However, users report issues with limited formatting options and difficulties in navigating the platform. They also mention that diagnoses do not transfer over to billing and that technical support is lacking. Some users express frustration with the inability to try the note section before purchasing and the cumbersome process of signing lab orders. Of the 13 Tebra users who gave detailed accounts of their use of Charting, 92% rated this feature as important or highly important.

Users report that Tebra's appointment scheduling is user-friendly and flexible, allowing for easy adjustments and accommodating patients' schedules. They appreciate the seamless process of finding and scheduling appointments for both new and existing patients. However, reviewers indicate issues with appointment reminders containing incorrect information, appointments disappearing, and a complicated scheduling interface. They also mention the need for multiple steps to schedule appointments and difficulties with time zone adjustments. Of the 17 Tebra users who gave detailed accounts of their use of Appointment Scheduling, 88% rated this feature as important or highly important.

Reviewers highlight Tebra's e-prescribing capabilities as user-friendly and efficient, allowing for easy prescription management and medication cross-checks. They appreciate the ability to send prescriptions, including controlled substances, with ease. However, users report occasional crashes, issues with pharmacy options, and difficulties in setting up e-prescribing for controlled substances. Some mention that support tickets are often closed without resolution and that the system does not work well for compounded medications. Of the 16 Tebra users who gave detailed accounts of their use of E-Prescribing, 88% rated this feature as important or highly important.

Users appreciate Tebra's HIPAA compliance, noting that it provides security for confidential patient information and ensures patient privacy. They feel confident that their practice meets legal requirements and that patient data is protected. However, some reviewers express concerns about the messaging system not being HIPAA compliant and the lack of two-factor authentication for patient portal access. They also mention issues with unauthorized access to patient records by Kareo employees. Of the 22 Tebra users who gave detailed accounts of their use of HIPAA Compliant, 86% rated this feature as important or highly important.

Reviewers find Tebra's patient records management helpful for keeping all patient information in one place and easily accessible. They appreciate the ability to e-fax documents directly from the platform and the ease of printing charts. Users also highlight the convenience of having a single screen to view important information. However, some report difficulties in finding specific records after multiple visits, random errors making SOAP notes inaccessible, and challenges in exporting documents. They also mention poor customer service and technical support. Of the 16 Tebra users who gave detailed accounts of their use of Patient Records Management, 81% rated this feature as important or highly important.