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Liine Logo

AI-powered call tracking, marketing analytics and ad optimiz

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Liine - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Liine overview

What is Liine?

Liine is an AI-powered call tracking, marketing analytics and ad optimization platform for multisite healthcare practices. Our platform captures and analyzes all calls, forms and online bookings with full marketing attribution. Healthcare marketers use Liine to measure marketing performance based on actual booked appointments, track revenue impact with EHR integrations and supercharge Meta and Google Ads campaigns.

Starting price


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Liine’s user interface

Ease of use rating:

Liine pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(13)
5(147)

What do users say about Liine?

The ease of clients being able to communicate with our office, the tracking of connections with client, and the recorded calls, texts on file.

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Who uses Liine?

Based on 161 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Medical Practice
Health, Wellness and Fitness
Hospital & Health Care
Marketing and Advertising
Others

Use cases

Patient Engagement
Call Tracking
Lead Capture
Lead Management
Call Recording

Liine's key features

Most critical features, based on insights from Liine users:

Patient engagement
Lead qualification
Lead capture
Call recording
Workflow management
Call tracking metrics

All Liine features

Features rating:

HIPAA compliant
Recording
Call tagging
Source Tracking
Call transcription
Caller id
Campaign management
Reporting & statistics
Data extraction
Dashboard
Customizable templates
Customizable reports
Communication management
Customizable forms
Sales pipeline management
Customizable fields
Reporting/Analytics
Online forms
Opportunity management
Activity dashboard
Activity tracking
Monitoring
Alerts/Notifications
API
Auto-Dialer
Live chat
Lead nurturing
Call center management
Lead generation
Keyword tracking
Interaction tracking
Task management
Contact database
Conversion tracking
Lead management
Campaign analytics
Reminders
Contact management
Real-Time monitoring
ROI tracking
Mobile access
Call routing
CRM
Prospecting tools
Data import/export
Lead segmentation
Third-Party integrations
Performance metrics
Email marketing
Pipeline management
Appointment management
Visitor tracking
Performance management
Predictive dialer
Transfers/Routing
Process/Workflow automation
Patient management
Patient communications
Voice mail
Web forms
Territory management
Template management
Sales activity management
Sales reports
Sales trend analysis
Scheduled recording
Scheduling
Search/Filter
Self service portal
Social media integration
Referral tracking
Strategic planning
Real-Time reporting
Real-Time notifications
Real-Time data
Tagging
Task progress tracking
Real-Time analytics
Task scheduling
Queue management
Customer database
Conversion Rate Optimization
Computer telephony integration
Commission management
Commenting/Notes
Chat/Messaging
Channel management
Campaign tracking
Call transfer
Call tracking
Call scripting
Call reporting
Call monitoring
Call logging
Call list management
Call disposition
Business process automation
Autoresponders
Automatic call distribution
Activity/News feed
Access controls/permissions
A/B testing
On-Demand recording
Natural language processing
Multi-Location
Multi-Channel data collection
Multi-Channel communication
Multi-Campaign
Marketing automation
Machine learning
Leaderboards
Lead notifications
Lead distribution
IVR
Goal setting/tracking
Forms management
For sales teams/organizations
For healthcare
Event triggered actions
Engagement tracking
Email tracking
Drag & drop
Customizable branding
Customer segmentation

Liine awards

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Liine pricing

Value for money rating:

Starting from

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No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Liine price and value

Value for money rating:

To see what individual users think of Liine's price and value, check out the review snippets below.

“Not only is watching our marketing channels bring in leads exciting but being able to see our team convert New Leads and compare their strategies for reaching potential clients is amazing.”
LS

Loren S.

Marketing Director

“The software is amazing and the team is just as great. We are so happy to have found them and their support is top notch.”
CG

Cameron G.

Office Manager

Liine integrations (20)

Integrations rated by users

We looked at 161 user reviews to identify which products are mentioned as Liine integrations and how users feel about them.

Integration rating: 5.0 (3)

Similar to Vonage, it tracks all of the calls, not just LIINE. We use power BI to analyze further.

Verified reviewer profile picture

Anonymous R.

Director of Practice Operations

Weave logo
Weave

Integration rating: 5.0 (3)

NexHealth logo
NexHealth

Integration rating: 5.0 (2)

ZENOTI logo
ZENOTI

Integration rating: 4.0 (1)

Zapier logo
Zapier

Integration rating: 5.0 (1)

RingCX logo
RingCX

Integration rating: 5.0 (1)

Liine customer support

What do users say about Liine customer support?

Customer support rating:

We analyzed 41 verified user reviews to identify positive and negative aspects of Liine customer support.

Widespread user sentiment highlights Liine's customer support as highly responsive and quick to address questions or issues.

A significant portion of users praise the professionalism and friendliness of the support team, making interactions enjoyable.

A number of users appreciate the ease of contacting support via multiple channels, including email and chat.

Multiple users note that support is available, proactive, and consistently goes above and beyond to assist.

Support options

Email/help desk
Faqs/forum
Knowledge base
Phone support
Chat
24/7 (live rep)

Training options

Live online
Documentation
Videos
Webinars

To see what individual users say about Liine's customer support, check out the review snippets below.

“Many of our clients and our internal team constantly have questions regarding how to set up or use the software and they are always quick to answer or help troubleshoot.”

Verified reviewer profile picture

Ashley W.

Paid Media Manager

“They also have an amazing team that is quick at responding to you via email or liine chat support.”

TT

Tierney T.

Director of Communication

“Excellent customer service. Whenever I have a question or a new employee to add they respond right away.”

LP

Lisa P.

Office Manager

Liine FAQs

Q. Who are the typical users of Liine?

Liine has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Liine support?

Liine supports the following languages:
English


Q. Does Liine offer an API?

Yes, Liine has an API available for use.


Q. What level of support does Liine offer?

Liine offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat, 24/7 (Live rep)

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