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RXNT

4.3
(438)

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Cloud-based Practice Management, EHR, and eRx Software

(11)

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RXNT Pricing

Pricing overview

Value for money rating

4.2

/5

438

Price starts from

72

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

Simple, transparent pricing plans include free setup and training, free data transfer, and free in-house support. Plus, 24/7 cloud-based access and regular system upgrades. Full Suite Bundle (All Products): $298/month. Practice Management Bundle (Billing, Scheduling): $193/month. EHR Bundle (EHR, ERX, Scheduling): $110/month. E-Prescribing: $665/year. 2FA token for EPCS = $85/year. Pricing is per provider. 10% discount available for annual pricing.

What users say

RxNT has been a nice change from my old EMR overall. Price is low, and having a phone app is key.
RXNT provided me with a cost effective way to expand my practice into medical billing without placing undue financial hardship on my company.

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Reviewers who mentioned pricing said:

TH
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Trisha H.

Hospital & Health Care, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software

Reviewed 3 months ago
Pros

Price, practice management option, customer service

Cons

I do not like working with Change Healthcare

BH
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Bruce H.

Medical Practice, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Used in a very small practice.

Reviewed 3 months ago

For my purposes this is a good EHR since I have very few patients. I want to use an EHR and it is not very expensive.

Pros

The price for this EHR is low which is very helpful since I have a very small practice.

Cons

Some features have been a problem for me to use. In particular, it seemed difficult to get set up for e-prescribing scheduled drugs. So I opted not to use this.

BB
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Brian B.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Poor customer service

Reviewed a year ago

They are very eager to set you up with their products but once you work with it and realize that they have a lot of issues in all areas (EHR, PM and scheduling) they shut down on responding to the issues. Months go by before you hear from support. They also have terrible pricing on full site options and many don’t work well. Biggest issue is will billing software. Lots of glitches and can mess up your AR quickly.

Pros

Cloud based EHR with easy access. Multi site option.

Cons

Terrible customer service and support. Disjointed and frankly they could care less how their product is effecting you practice.

MP
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Marthel P.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not Recommended.

Reviewed 4 years ago

Overall RxNT performance ranges from NOT GOOD to MEDIOCRE. Despite the stress of uncertainty switching to another EHR company, the lack of appropriate response to our requests and their knowledge of placing patients at risk by not solving e-prescribing overdue problems warrants change. . Onboarding was a nightmare, we had to deal with a RxNT Clearinghouse contractor directly who neglected to complete...

Pros

RxNT basic functions are easy to use for the most part, platform to make patients appointments is good, electronic prescriptions are sent to pharmacies mostly effortlessly, although you have to be watchful for electronic prescription errors that will show later.

Cons

CUSTOMER SERVICE and TROUBLESHOOTING, even pre COVID-19 they are terrible. Lines 99% busy, long waiting, often instructed to leave a message. When RxNT was promoted to my practice, a selling point was excellent after hours emergency support and troubleshooting capacity; it has been 99.99% ABSENT. I have called at 5:30 pm for an emergency leaving full details of problem, a call comes until next day,...

jm
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jorge m.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Developed by health insurances....

Reviewed 7 months ago

worse. So bad that I want to change company. The problem is that we are in a weak position, to the cost as result of their poor performance and neglect to the needs of their customers (assuming that health providers are their customers and not insurances), has to be added the cost of a transition and the integrity of data. If a healthcare provider offers their service with a similar performance Rxnt gives, licences would be suspended.

Pros

Price. No other thing to mention because time is money and direct patient care. Rxnt performance takes away such valuable times. Then, not even price is good.

Cons

Slow, frequent changes in the system that are followed by poor performance, system drops or freezes often, lag time from page to page, worsened year by year, do not solve problems, results in longer administrative times in detriment of productive work. Adds to the complex system used by health insurances to obstruct access to the services they offer, delay payments, etc. Health care time is spent in two areas: patient care and administrative documentation. The more administrative time on each patient, the less productive time, the lowest the number. The goal of technology is to gain in efficiency, to at least produce more in les time. RXNT is the opposite, really I would not be surprised if it is owned by one of the health insurance corporation.

LB
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Lori B.

Medical Practice, self-employed

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Too many clicks and glitches

Reviewed 9 months ago

I am not a fan. I tried to work with it. Thought all the charges were standard things until I started talking with more colleagues. The system is not easy and, frankly, with improvements in technology, this system should be more intuitive and user friendly--especially for my patients.

Pros

It was less expensive. Little did I know as a relatively new private practitioner what I would be missing out on

Cons

You are charged extra for EVERYTHING-reminders, fax integration, lab integration. The number of clicks to do anything is a definite time suck. And few of my patients are able to easily get into the patient portal which has actually cost me business. Customer service is not adequate. I requested custom forms which I was very interested in. Made detailed templates with examples from their forms to make it as easy as possible. Ended up looking nothing like what I wanted and was fraught with errors. Frankly, it is embarrassing.

LL
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Leonard L.

Medical Practice, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Adequate software. Some persistent problems. Very good support. Steep price

Reviewed 2 years ago

It is good to have a record of prescriptions accessible from anywhere. Electronic prescribing software is fairly new and a lot of bugs need to be worked out.

Pros

I like how an image of the finished prescription is displayed before it is sent.

Cons

1. It loads and operates slowly even on a new computer. 2. It is impossible to delete patients 3. The patient merge feature is complicated and I couldn't get it to work. 4. The pharmacy selection feature doesn't work if you enter the actual address. 5. Sometimes the line for viewing a new prescription is mainly covered. 6. Customer support is responsive and has acknowledged at times that a chronic problem isn't being solved.

KS
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Kori S.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Unreliable

Reviewed a year ago

If I had a choice, or a say in our practice using this software, I would change it ASAP.

Pros

The price of the software is better than most, but you get what you pay for.

Cons

The fact that you don't know if it going to work properly when you 'try" to log in. When they update something, 2-5 other things don't work properly.

pa
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phetpailin a.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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EMR and practice management

Reviewed 2 years ago

very good and easy to use, good price

Pros

very easy to use, and good work flow, secure system

Cons

billing part sometime hard to contact when has billing problem with insurance sometimes

JJ
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Jena J.

Medical Practice, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Psychiatry Private Practice

Reviewed 3 years ago

RxNT has been a nice change from my old EMR overall! Price is low, and having a phone app is key. Prescribing refills between appointments, last minute Rx changes after patients call in with a problem, and prescribing stimulants, are all much easier now! The key features I need to keep my practice moving have improved.

Pros

Cost for available services / features is great. Prescribing app is FANTASTIC - can send refills or new prescriptions easily from phone, and also see any signed notes if you have questions to consult before prescribing.

Cons

Notes - many drop downs, and hard to scroll between drop downs, rather than being broken up into sections on side bar that you can easily click through.

AW
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Alice W.

Financial Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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RxNT has great customer service and a stable platform that is growing with the medical industry changes.

Reviewed 7 years ago

The EHR side of RxNT is solid, easy to navigate and has useful features to aid in chart documentation. The Practice Management is stable and the technical teams are constantly working to improve it. For half the cost of most other software packages out there it's worth it to work with them. Their customer service team is one of the most responsive I've seen in my 35yrs of professional experiences!

Pros

The customer service and technical support teams. Whatever the issue they are willing to listen and try to improve their product. The EHR product is easy to navigate and the built in features are very nice.

Cons

The Billing product has some posting payment issues with both patient and insurance payments, we are usually actively working with the teams.

SL
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Stephen L.

Hospital & Health Care, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Satisfied

Reviewed 2 years ago

Simple excellent. Good value for the money, well built software solution

Pros

It is easy to set up, the installation staff are knowledgeable and competent. I can call this up in the office, at home, or on the phone to prescribe and renew prescriptions

Cons

Some features are not quite as intuitive as one might like. Took a little while to figure out how to do certain tasks. Now, it flows flawlessly

SH
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Sandra H.

Medical Practice, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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RXNT EHR

Reviewed 6 years ago

THE SOFT WARE IS VERY GOOD, YOU CAN'T BEAT THE PRICE AND A GREAT WAY FOR SOMEONE JUST SETTING UP A PRACTICE TO GET STARTED

Pros

EASE OF USE, JUST VERY SIMPLE TO LEARN AND TEACH OTHERS, VERY VERY COST EFFECTIVE AND GOOD CLIENT ASSISTANCE WHEN NEEDED

Cons

SMOKING STATUS OF PT. CAN'T BE FLAGGED, WOULD LIKE TO GET THIS BACK, SHUT DOWN FROM TIME TO TIME VOLUNTARILY

AW
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Alice W.

Financial Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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RxNT has what it takes

Reviewed 8 years ago

We chose Rxnt after reviewing many EHR/PM programs. We felt it offered the most features for the lowest cost. We are pleased with the flow of patient charting to billing/payment posting. The platform is stable and we haven't had downtime. The tab format in the EHR is easy to move through for patient documentation. Claims are easy to prepare and send, ERA's are easy to post and review.

Pros

The customer support/service is the best I've encountered in the EHR/PM program industry. It's an American based company so there is no language barrier when talking to support which is a big plus in my opinion. Their prescription history access is top notch and a very important feature in today's world.

Cons

The reports have left us wanting more, for practices with PA's, NP's or locum tenem's tracking their individual productivity and financials is a challenge. Merging can be a real issue, impacting all areas of the program from chart entry to payment posting. Time zone's appear to be a challenge, if you're not in Maryland it may become 'tomorrow' a little sooner than usual.

SJ
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Stephen J.

Medical Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Johnsons Family Medicine

Reviewed 3 months ago

Very good experience so far since my first meeting with the sales executive.

Pros

It’s ease of use, functionality and cost.

Cons

So far I have no dislikes. I am currently in the start up.

AM
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AMANDA M.

Medical Practice, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Happy new customer

Reviewed 4 months ago
Pros

The software is user-friendly and intuitive. The product is robust and the price is very fair.

Cons

So far no complaints! As I am in the process of onboarding, I hope to move additional clients to RXNT.

AS
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Aravind S.

Hospital & Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Awkward

Reviewed 4 years ago
Pros

Cost is the only redeeming factor, along with bundled payment system

Cons

Difficult to set up billing properly, still issues after 2 years, EMR is not intuitive and incessantly and unnecessarily difficult. Extremely glitchy. Poor overall

JB
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Jazel B.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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rxnt

Reviewed 7 months ago
Pros

It is cost effective. Easy to use. Easy onboarding.

Cons

Need more support in terms of data/claims reconciliation.

EJ
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Erica J.

Hospital & Health Care, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Poor training and customer service

Reviewed 2 years ago

Customer service and training were poor. It is some features I never used due to only having hour of training that just touch on the basics.

Pros

The price but you get what you pay for. It served the purpose for the time being.

Cons

It was slow to load. There were a lot of features that could be streamlined but were not. No outreach after product was sold to see how things were going.

SJ
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Stanley J.

Mining & Metals, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Unbelievable bang for the buck

Reviewed 2 years ago

I have used several Rx products over the last 15 to 20 years and RXNT Beats them all. When you get to the price it is mind boggling affordable.

Pros

Inexpensive, simple to use, recall of prior use data, remote prescribing from smart phone.

Cons

None, the product is easy to use. We only use it for Rx so I can’t speak to the EMR module performance. It doesn’t integrate directly with the EMR we currently use. But the RXNT team did transition our patient database to the software without difficulty.

DL
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Danielle L.

Mental Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Not worth the price

Reviewed 2 years ago
Pros

We liked that the ehr side was very user friendly.

Cons

Billing was not user friendly and customer support was nonexistent.

MG
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Michael G.

Hospital & Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Mike speaks out

Reviewed 2 years ago

Used it for years

Pros

Ease of use but I believe it’s expensive

Cons

No cons were added to this review

JC
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JOANNA C.

Mental Health Care, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ONLY USING THE EPRESCRIBE FEATURE

Reviewed 5 years ago

AND THE TECH SUPPORT IS FABULOUSLY QUICK AND PLEASANT AND EFFECTIVE.

Pros

WAY WAY BETTER/EASIER THAN WRITING SCRIPTS BY HAND...THE BEST FEATURE IS THAT PRESCRIPTIONS YOU WRITE ARE ACCESSIBLE FOR REVIEW...AND THAT YOU CAN CHECK ON THE SITE FOR ALL THE MEDICATIONS YOU HAVE PRESCRIBED FOR A PATIENT [VALUABLE FOR CASES IN WHICH MANY DIFFERENT MEDS HAVE BEEN TRIED IN THE PAST].

Cons

IT WOULD BE GREAT IF IT COULD COST LESS...BUT IT'S SO GOOD I WOULD NEVER GO BACK [ACTUALLY, IN MY STATE, EPRESCRIBING IS MANDATORY].

AK
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Anthony K.

Hospital & Health Care, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very good for e prescribing

Reviewed 2 months ago

Overall has been a very good company with a good product. It is a little on the expensive side.

Pros

Customer service is good. Knowledgable staff.

Cons

Wish they had better after hours support.

KD
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Kirk D.

Medical Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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RxNT

Reviewed 7 years ago

I've utilized several billing packages over the years in my private medical practice. More recently, we started with Kareo and it was problematic. While searching for e-prescribing solutions I came across RxNT and we enrolled for the entire package. My biller--who has experience with many systems--loves the system. Kareo just about broke the practice as it took 3 months to get enrolled with Medicare. With Kareo, it's taken 2-3 weeks. Customer service is outstanding; when submitting a problem you will generally get an answer the same day and often within an hour or two.

Pros

Easy of use Customer service Price

Cons

The EMR is a bit cumbersome but we will be using another system. But for PM RxNT has been terrific. e-Prescribing software prohibitively expensive if looking to integrate with other software