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Sera

Cloud-based field service management software

Table of Contents

Is this product right for your business?

Find out with a

Sera - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Sera overview

What is Sera?

Sera is a cloud-based field service management software designed for HVAC, plumbing, and electrical contractors. It centralizes job and client management, optimizes route planning and dispatching, and enables invoicing to improve cash flow.

Sera makes it easy for customers to request service, approve quotes, and make payments, with automated appointment reminders and notifications. The software provides visibility into business operations, helping to maximize billable hours and revenue.

It also tracks performance to drive continuous improvement. Sera simplifies daily activities, supports onboarding, and offers custom templates for client communications, enhancing the overall customer experience.

Starting price

399 /
per month

Alternatives

with better value for money

Pros & Cons

Integrations

Pricing

Sera’s user interface

Ease of use rating:

4.4

(23)

Sera pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(7)

5(15)

What do users say about Sera?

They way we determine which tech runs each call is a little more complex than Sera allows.

Select to learn more

Who uses Sera?

Based on 23 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Consumer Services

Construction

Accounting

Airlines/Aviation

Others

Use cases

HVAC

Service Dispatch

Plumbing

Field Service Management

HVAC Estimating

Sera's key features

Most critical features, based on insights from Sera users:

Technician management

5.0

(1)

Customer database

4.5

(10)

Billing & invoicing

4.7

(7)

Calendar management

4.8

(8)

Mobile access

3.9

(8)

Service history

5.0

(3)

All Sera features

Features rating:

4.2

(23)

Access controls/permissions

(0)

Accounting integration

3.6

(5)

Activity dashboard

(0)

Activity tracking

(0)

Alerts/Notifications

5.0

(1)

API

5.0

(1)

Automated scheduling

(0)

Billable items tracking

(0)

Billing & invoicing

4.7

(7)

Calendar management

4.8

(8)

Client portal

(0)

Contact database

4.0

(5)

Cost estimating

(0)

Credit card processing

(0)

CRM

(0)

Customer database

4.5

(10)

Customer history

4.3

(4)

Customer management

(0)

Customer portal

4.5

(2)

Customizable branding

(0)

Data import/export

4.0

(3)

Dispatch management

4.6

(5)

Document storage

5.0

(2)

Drag & drop

5.0

(1)

Electronic payments

(0)

Electronic signature

4.5

(2)

Equipment tracking

(0)

Estimating

(0)

File storage

(0)

For commercial and/or industrial electrical contractors

(0)

For hvac companies

4.3

(3)

For plumbing industry

5.0

(1)

GPS

3.0

(2)

Historical reporting

(0)

Interaction tracking

(0)

Invoice management

4.7

(3)

Job costing

(0)

Job management

4.8

(5)

Job scheduling

5.0

(2)

Job tracking

(0)

Location tracking

(0)

Maintenance scheduling

(0)

Mobile access

3.9

(8)

Mobile alerts

(0)

Mobile app

(0)

Mobile signature capture

(0)

Online booking

(0)

Payment collection in the field

(0)

Payment processing

5.0

(3)

QuickBooks integration

5.0

(2)

Quotes/Estimates

4.5

(8)

Real-Time data

(0)

Real-Time notifications

4.0

(1)

Real-Time reporting

5.0

(2)

Real-Time updates

4.8

(4)

Reminders

5.0

(1)

Reporting & statistics

(0)

Route optimization

(0)

Routing

3.7

(3)

Scheduling

4.7

(12)

Self service portal

(0)

Service history

5.0

(3)

SMS messaging

(0)

Status tracking

(0)

Task scheduling

(0)

Technician management

5.0

(1)

Third-Party integrations

4.0

(2)

Time & expense tracking

5.0

(1)

Workflow management

(0)

Work order management

4.0

(4)

Sera alternatives

Sera

4.4

(23)

Starting from

399

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.2

Value for Money

4.2

Customer Support

4.6

FieldPulse

4.6

(426)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.5

Customer Support

4.7

Jobber

4.6

(1.4K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.4

Value for Money

4.4

Customer Support

4.6

Service Fusion

4.3

(308)

visit website

Starting from

245

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.1

Value for Money

4.3

Customer Support

4.3

Sera pricing

Value for money rating:

4.2

(23)

Starting from

399

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Sera price and value

Value for money rating:

4.2

(23)

To see what individual users think of Sera's price and value, check out the review snippets below.

“They way we determine which tech runs each call is a little more complex than Sera allows.”

Deanne G.

Dispatcher

“Quickbooks accounting system integration, if it all exported and imported correctly would be helpful.”

Julie C.

Principal

Sera integrations (6)

Integrations rated by users

We looked at 23 user reviews to identify which products are mentioned as Sera integrations and how users feel about them.

pulseM

Integration rating: 5.0 (2)

“Sending each job a request for reviews is the only way to go.”

Trena Z.

CEO

CallRail

Integration rating: 5.0 (1)

QuickBooks Online Advanced

Integration rating: 3.0 (1)

“It would be useful if Shopmonkey could integrate with QuickBooks, as this would improve financial synchronization and reduce manual data entry. This integration could streamline accounting processes and make overall business management more efficient”

Vanessa B.

Bookkeeper