Sevocity Features

Clinic workflow is very straight forward and easy to navigate.

Not enough report options for compliance.

Love that you can leave messages for the staff and Dr's. Love how the demographic rolls over and charges to our billing system.

wish we could have more than one interface. Not sure if this is a sevocity issue or not.

Thank you Teresa! We appreciate your loyalty and thank you for taking the time out from your day to write this review. I¿ll have someone from our team look into the interface issue you mentioned. Thank you again!

Easy to navigate patient information, attachments and options

Unable to make notes on "reason for visit"

It is very simple to just click and get into charts - very easy to pick up the basics of the program since it is so simple! Quick to learn. Easy to return to charts you were previously in, as charts remain accessible from the main schedule page.

It isn't easy to personalize the program if you want to adjust little things (and some cannot be adjusted). Occasionally the program freezes up and makes it very difficult to get out of charts (sometimes need to restart the program). Not as easy to create reports you want (like billing-related ones for me) as in other programs. It is not aesthetically appealing.

THE LAYOUT AND EASE OF ACCESS

REPORTING SYSTEM NEEDS MORE FLEXIBILITY WHEN GENERATING REPORTS

Ability to generate specific reports and review quickly. User-friendly. Ability to access multiple patient related report features. Ease of adding and uploading documents.

I do not have any cons at this moment.

Hi there! Thank you for your review! We are glad that you find our system easy to use and have find our customer service superb!

Very easy to learn and use. The technical support team is very helpful.

Sevocity does not work on the ipad or iphone

I have been using Sevocity since 2009. I enjoy the flexibility, I also appreciate that it is user friendly and Sevocity as a company is very attenuative in regards to how they can improve the system.

The only con I have is I wish the interaction between Sevocity & Dr First was more helpful. It is not a Sevocity issue but a Dr First problem. It would be better if when a provider receives a refill request they had last visit and some additional information to speed the refill process along. Currently you have to leave Dr First - go into Sevocity review the chart, plan notes and return to Dr First to complete the script. It takes more time than it should. However It would not stop, prevent or slow down my decision to purchase Sevocity again.

It has the same features or even less one touch click like other EHR softwares

Because the EHR and the PM are 2 separate products and not developed as an integrated all in one platform so sometimes an encounter/charge did not transfer to the PM/Billing system. And the major complains from lot of doctors and they wish they can do it on an small/portable ipad instead on a Window or Mac laptop. The Microsoft Surface option is not the same customer ease of use like EHR software that were built for Ipad user.

The ability to customize the experience for each provider and to build endless templates without waiting on an implementation team to make updates.

It only allows one encounter to be open at a time for a patient.

I love this software. It is easy to use, and takes care of all of my daily needs. Makes the care of patients easy.

I have no cons related to this software. I do wish they had a practice management software to go with this EHR

Ease of use. Great customer support (which was rarely needed).

No audible tone when a patient is ready to be brought back.

Jared, Thank you for your suggestion. Sevocity is not currently designed with audio/sounds and most practices have indicated there is too much noise in the practice to be able to hear such audio indicators. However, we would like to understand more about your suggestion and exactly when/where you would like audible tones, so please submit a product suggestion through the Help menu in Sevocity. Please keep in mind that we receive hundreds of product ideas every year and our #1 priority is meeting government program EHR certification requirements and these change every year. As a result, while we strive to address as many ideas as possible it is usually not possible to address all suggestions.

Overall the system is easy to use, easy to learn. The layout with the available tabs make it functional.

It is a unidirectional system which does not allow for orders to travel from Sevocity to outside labs. It would be nice that the patient encounter were just on one simple window versus the multiple tabs, including ordering medications from the encounter versus going into Rcopia.

Thank you for your comments. We are pleased to let you know that we are in the process of developing a lab orders interface. Also, there is a Note Display tab on the encounter to view the entire encounter. If this tab is not available or you need help putting it in the order you wish, don't hesitate to contact our live toll-free support line at 877-777-2298. They should be able to assist you.

EMR for charting, patient portal, customer support. We use Sevocity for a lot of document storage for all sorts of things for our office that don't have to do with patients, but deal with things for the office. We have used Sevocity for about 9-10 years.

I would like to be able to rotate a document once it is uploaded into Sevocity.

As above, the product was easy to learn and the training was good. The prescribing software is excellent.

1. Two people cannot be in the chart at one time. For example, if you want to chart in the HPI, your nurse cannot enter meds or PMH, or be in any other part of the pt's chart. This seriously affects work flow, and for this reason alone I would consider buying another EHR. If you have a busy office, this is not a great system. 2. Everything is an "encounter" so if you change a med, or refill a med, or talk to a patient, you have to scroll through these encounters to find your notes. You can only see the titles of 5 encounters at a time and then you have to ask to see more. I have asked the Development Team to fix these issues but they told me they have more pressing issues to work on.

I love the ease of use and the simplicity. It gets rid of all the unnecessary clicks and other things that complicate other EHRs. My charting is faster and I love the easy customization. EASY CUSTOMIZATION. Nice lab interface. Ordering made simple. Patient portal nice and not overally complicated. Minimal menus. Won't get lost in a sea of menu options. Staff loves it. Staff doesn't complain. Well laid out. I love the RCopia interface for eprescriping.

1.Can only open one encounter type at a time. They are addressing this now, hoping this won't be an issue soon. 2. ICD10 search not great but a quick google search will find it if you can't find it immediately on theirs. I foresee this being corrected in the future. I just add them to my favorites as I have to look them up so there are fewer and fewer each day to look up. Otherwise I have not found anything else I dislike.

1. User friendly. 2. Functional, easy to understand. 3. Complete note- able to chose the components of the chart content. 4. Able to use with lab, drops into chart.

1. Only one person at a time allowed to be inside the chart; this causes wait time for the patient and staff. Each person must wait to do their part of the record, such as charting, prescribing medications, ect.

As a billing company the set up to interface with Practice Management software was with ease and it the only one that we interface with that works perfectly bi-directional. Also this software is user friendly. To check Meaningful use with the reports is also done with ease.

I would say have the LMP date sent over with the patient charges would be so helpful for my OB/GYN group.

Sevocity's ease of use and if an issue did arise then customer support worked quickly to resolve the issue.

I do not believe I have encountered any negatives with the software. Nothing but positive reviews from our office.

Thank you Deborah! We strive to be the best EHR in the country! I'm glad our support team is always available to help when needed. Thanks again. -Sevocity Marketing

VERY DETAILED EMR, SIMPLE TO USE, YOU CAN SEND FAXES FROM THE SYSTEM WITHOUT HAVING TO PRINT, HIPPA COMPLIANT, TRAINING IS AVAILABLE WHENEVER IT IS NEEDED, HELP DESK IS ALWAYS READY TO HELP WITHOUT LONG WAIT TIMES ON THE PHONE

WHAT I LIKE LEAST ABOUT THIS SOFTWARE IS THAT I CAN ONLY OPEN ONE ATTACHMENT AT A TIME, I WOULD LIKE TO BE ABLE TO COMPARE ATTACHMENTS IF NEEDED

all of the above and web based server! Also, it makes EHR incentive reports easy to do.

If the internet goes down we can't access our charts. Fortunately that is infrequent.

Easy to use and was very easy to integrate with our state immunization and practice management program

Adding new templates and charting when it was time to expand to adding Mental health to our clinic was a challenge but customer service was very patient and helpful

Ability to customize many areas of the software. You can add templates and forms and they help you do it ALL

If a document is scanned in error, it can't be deleted. You have to move it to another chart.

Easy to use, has a portal, Meaningful use complaint, has labs and billing interfaces built and available, love the Sfax included in price.

occasional is hard to reach support after hours as they are on the EST and we are on PST.