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TheraNest

Mental health practice management solution

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Is this product right for your business?

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TheraNest - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: June 2026

TheraNest overview

Based on 1050 verified user reviews

What is TheraNest?

TheraNest is a mental health EHR tool offering key features such as EMR/EHR, appointment scheduling, document management, HIPAA compliance, electronic payments, and charting, among others.

Who uses TheraNest?

By industry, TheraNest reviewers are most commonly professionals in mental health care (72%). The most frequent use case for TheraNest cited by reviewers is mental health (64% of reviewers).

What do users say about TheraNest pricing?

Most reviewers indicate TheraNest offers strong value for money, frequently highlighting its affordability and flexible pricing. Most users appreciate the comprehensive features for the price, though a few reviewers feel it can be slightly expensive compared to some competitors.

Starting price

29per user /
per month

view pricing plans

try for free

Pros & Cons

Billing

Notes

Patient Records

Insurance Claims

Client Support

Payment Processing

TheraNest’s user interface

Ease of use rating:

4.4

(1K)

TheraNest review summaries overview

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(49)

3-4(404)

5(597)

What do users say about TheraNest?

Reviewers appreciate TheraNest for its user-friendly interface, integrated scheduling, billing, and documentation features, and responsive customer support. They find it streamlines administrative tasks, helps manage client records securely, and offers flexible pricing based on client volume, which benefits both solo practitioners and group practices. They also value the customization options and regular updates that address user feedback.

Users report some frustrations with technical glitches, limited integration with other software, and occasional delays in customer service, especially after company changes. They mention that the calendar and telehealth features could be more robust, and that customization and workflow improvements are still needed.

Select to learn more

Who uses TheraNest?

Based on 1,050 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Mental Health Care

Health, Wellness and Fitness

Hospital & Health Care

Medical Practice

Others

Use cases

Mental Health

Therapy Notes

Mental Health EHR

Therapy

Patient Portal

TheraNest's key features

Most critical features, based on insights from TheraNest users:

HIPAA compliant

4.8

(137)

Document management

4.2

(128)

Initial assessments

3.9

(58)

Patient portal

3.7

(36)

Charting

4.5

(89)

Confirmations/Reminders

3.8

(31)

Claims management

3.4

(45)

Medical billing

3.5

(30)

Secure messaging

4.3

(7)

All TheraNest features

Features rating:

4.1

(1K)

Access controls/permissions

(0)

Accounting

4.0

(6)

Activity dashboard

4.5

(37)

Activity tracking

4.3

(4)

Alerts/Notifications

4.2

(13)

API

5.0

(2)

Appointment management

4.6

(31)

Appointment scheduling

4.3

(116)

Attendance management

(0)

Automated scheduling

3.5

(2)

Billing & invoicing

4.2

(29)

Bill payment

3.6

(5)

Calendar management

4.6

(32)

Calendar sync

(0)

Cancellation tracking

(0)

Care plan management

(0)

Care summaries

(0)

Case List Management

(0)

Case notes

(0)

Charting

4.5

(89)

Chat/Messaging

(0)

Child Welfare Management

(0)

Claims management

3.4

(45)

Claims scrubbing

3.5

(6)

Client database

(0)

Client management

4.3

(10)

Client portal

4.6

(10)

Clinical notes

4.7

(3)

Clinic interoperability

(0)

Code & charge entry

4.4

(8)

Coding assistance

3.0

(4)

Communication management

4.0

(1)

Compliance management

1.0

(1)

Compliance tracking

3.8

(12)

Confirmations/Reminders

3.8

(31)

Contact database

(0)

Credit card processing

(0)

Customer database

5.0

(2)

Customizable branding

(0)

Customizable fields

(0)

Customizable forms

(0)

Customizable templates

(0)

Data import/export

4.5

(2)

Data security

(0)

Decision support

(0)

Document management

4.2

(128)

Document storage

4.3

(4)

Document templates

4.0

(8)

Drag & drop

2.0

(2)

Dunning management

(0)

Electronic payments

4.2

(49)

Electronic signature

4.7

(9)

Eligibility verification

(0)

Email reminders

(0)

Employee management

3.3

(11)

EMR/EHR

4.2

(89)

Faculty/Staff management

4.5

(2)

File sharing

(0)

Financial management

5.0

(1)

For group therapy

5.0

(1)

For medical purposes

3.3

(3)

For mental/behavioral health

4.3

(85)

Forms management

5.0

(8)

For nonprofits

(0)

For substance abuse therapy

4.3

(4)

Generative ai

(0)

Goal setting/tracking

4.0

(2)

Group Notes

(0)

Health record access

(0)

HIPAA compliant

4.8

(137)

Historical reporting

3.3

(3)

Income/Expense tracking

(0)

Initial assessments

3.9

(58)

Insurance eligibility verification

3.2

(5)

Insurance management

(0)

Intake management

3.7

(3)

Invoice history

3.8

(6)

Invoice management

3.9

(10)

Medical billing

3.5

(30)

Medical history records

(0)

Mobile access

3.0

(12)

Mobile app

(0)

Multi-Factor authentication

(0)

Multi-Location

3.3

(7)

Multi-Physician

3.0

(1)

Multi-Provider practice

3.7

(3)

No-Show tracking

4.0

(4)

Notes management

(0)

On call scheduling

(0)

One-to-One messaging

3.7

(3)

Online booking

4.3

(3)

Online forms

(0)

Patient communications

5.0

(1)

Patient database

(0)

Patient engagement

(0)

Patient intake

4.3

(22)

Patient management

(0)

Patient monitoring

(0)

Patient portal

3.7

(36)

Patient records management

4.6

(22)

Patient scheduling

4.7

(9)

Payment collection

(0)

Payment processing

4.3

(4)

Physician management

3.0

(1)

Physician scheduling

(0)

Practice management

4.4

(12)

Progress notes

(0)

Progress reports

(0)

Quotes/Estimates

3.0

(2)

Real-Time notifications

(0)

Real-Time reporting

4.0

(1)

Records management

4.4

(5)

Recurring appointments

5.0

(1)

Referral management

(0)

Referral tracking

(0)

Registration management

(0)

Reminders

4.8

(4)

Remittance advice

3.8

(4)

Remote treatment planning

(0)

Reporting/Analytics

(0)

Reporting & statistics

4.4

(10)

Revenue management

(0)

Role-Based permissions

4.2

(6)

Scheduling

5.0

(2)

Search/Filter

4.5

(2)

Secure data storage

(0)

Secure messaging

4.3

(7)

Self Payment

(0)

Self service portal

3.9

(21)

Session notes

(0)

SMS messaging

(0)

SSL security

4.4

(5)

Staff management

(0)

Surveys & feedback

(0)

Task scheduling

(0)

Team Notes

(0)

Telemedicine

4.3

(6)

Teletherapy

(0)

Template management

3.7

(12)

Therapy notes

4.5

(64)

Time tracking

2.5

(2)

Training management

(0)

Treatment planning

3.9

(53)

Two-Way audio & video

3.6

(8)

Video conferencing

4.3

(7)

Video consultations

(0)

Virtual waiting room

(0)

Workflow management

4.3

(27)

TheraNest alternatives

TheraNest

4.4

(1K)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.1

Value for Money

4.3

Customer Support

4.4

CounSol.com

4.7

(829)

visit website

Starting from

49.95

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.7

Customer Support

4.9

Jane

4.8

(527)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.7

Customer Support

4.8

TherapyNotes, LLC

4.7

(968)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.6

Customer Support

4.7

TheraNest pricing

Value for money rating:

4.3

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Essentials

/user

Per month

Features included:

Electronic Claims Filing
Full-Featured Calendar
Integrated ERA/ EOB
Robust Reporting Features
Scheduling Management
Secure client portal
Calendar sync
Basic intake forms and notes
AI notes enhancement
Telehealth (Individual + Group)*
Hassle-free credit card payments*

Advanced

/user

Per month

Features included:

Online booking & secure messaging
Custom intake forms & notes
Group practice reports
Eligibility checks
Claims processing

Premier

/user

Per month

Features included:

Insurance billing automation
Wiley Practice Planner included
Unlimited Telehealth (Individual + Group)
Unlimited claims processing†
Unlimited eligibility checks†
Unlimited text & phone reminders†

User opinions about TheraNest price and value

Value for money rating:

4.3

(1K)

To see what individual users think of TheraNest's price and value, check out the review snippets below.

“A helpful enhancement would be a pop-up notification upon login reminding clients that their provider has sent forms requiring completion, along with clear instructions on where to locate those forms within the portal.”

Chloe V.

Administrative and Billing Assistant

“I also like that the system flags notifications if there’s an issue with a client’s file, which helps prevent things from slipping through the cracks.”

Claire W.

Licensed Therapist

TheraNest integrations (3)

Integrations rated by users

We looked at 1,050 user reviews to identify which products are mentioned as TheraNest integrations and how users feel about them.

Google Calendar

Integration rating: 4.4 (14)

“Its integral for me to be able to keep notes on client meetings and I can't build rapport and take notes at the same time. It integrates with google cal and meets and makes it easy for me to do both.”

Wren W.

Owner

iCloud

Integration rating: 4.0 (3)

“I want to see all my calendar events in one place.”

“for ical use CALENDAR”

Justice E.

Founder

1/2

Zoom Workplace

Integration rating: 4.5 (2)

“meetings integrate easily with the event module”

“Most of our meetings happen in Zoom, so keeping the CRM updated automatically was very important.”

Dina M.

Managing Director, Membership Services

1/2

QuickBooks Desktop

Integration rating: 5.0 (1)

“The decrease of hours in maintaining our records.”

Angela V.

Fund Development Assistant

Google Workspace

Integration rating: 5.0 (1)

“our environment is Workspace so we integrate for that reason.”

Paul T.

IT Systems Administrator

Square Point of Sale

Integration rating: 4.0 (1)

“We use Square as our POS and download sales reports to match with Consignloop reports for easy consolidation.”

“Easy for clients to either pay during their visit or online.”

Clare R.

Owner

1/2

TheraNest customer support

What do users say about TheraNest customer support?

Customer support rating:

4.4

We analyzed verified user reviews to identify positive and negative aspects of TheraNest customer support.

A significant portion of users highlight fast, friendly, and effective customer support that resolves issues promptly.

Broad user base appreciates multiple support channels, including live chat, phone, and a helpful knowledge base.

Widespread user sentiment notes that support staff are patient, knowledgeable, and receptive to feedback and feature requests.

A limited number of users report difficulty reaching live support, slow response times, and increased automation over personal help.

Support options

Faqs/forum

Knowledge base

Email/help desk

Chat

Phone support

Training options

Live online

Documentation

Videos

Webinars

TheraNest FAQs

Q. Who are the typical users of TheraNest?

TheraNest has the following typical customers:
Freelancers, Small Business

These products have better value for money

Q. What is TheraNest used for?

TheraNest is a comprehensive electronic health record and practice management platform tailored to mental health professionals and clinics. The solution integrates administrative workflows for documentation, scheduling, billing, and telehealth within a unified environment. Scheduling functionalities include smart calendar management with automated text, email, and phone reminders for appointments. The system supports multi clinician coordination across practitioners, interns, and supervisors. Documentation tools feature a dynamic form builder that supports customizable intake forms, progress notes, and case documentation specific to mental health workflows. Financial management capabilities cover secure processing of credit, debit, and health savings account or flexible spending account cards with next-day funding and streamlined insurance claims management. TheraNest integrates with third-party systems to extend its practice management ecosystem. A secure client portal facilitates online booking and encrypted messaging to streamline patient intake and communication. The platform connects with revenue cycle management services at essential and advanced support levels to accommodate varying billing needs for a flat fee rather than a percentage of earnings. Additional integrations include telehealth sessions, electronic prescription functionality, and clearinghouse connectivity for efficient insurance processing. The architecture supports multi-location administration to maintain operational consistency as organizations grow and ensures compliance with HITRUST certification and HIPAA regulations for the protection of patient data. An application programming interface enables custom integrations and facilitates interoperability across multiple platforms. Centralizing all administrative functions within a single platform reduces the complexity of managing disparate systems and delivers a cohesive experience for clinicians and clients alike.

Q. What level of support does TheraNest offer?

TheraNest offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support