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BrightSide Logo

Powerful and Easy to Use Vacation Rental Management Software

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BrightSide - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

BrightSide overview

What is BrightSide?

BrightSide PMS is a cloud-based platform for vacation rental agencies and property management companies.

BrightSide is perfect for small and large businesses alike. Whether you have five properties or five hundred, we have a solution.

Our monthly subscription includes portals for guests, owners, and maintenance teams to manage rates, reservations, housekeeping, accounting, employees, and more.

Our software offers detailed reports on reservations, accounting, discounts, travel insurance, advance fees, and tax requirements.

With the electronic signature capture and online credit card processing tools, payments and contract signing can be carried out directly within the platform.

Additionally, users can track reservation sources and manage guest reviews and feedback for marketing purposes.

BrightSide PMS has a direct API integration with Google Vacation Rentals, Vrbo, Airbnb, Booking.com, and more.

If you are currently using another property management software and move to BrightSide, we can perform a data conversion so you don't lose all the historical data.

Key benefits of using BrightSide

- Direct API Integration with Google Vacation Rentals, Airbnb, Vrbo, Booking.com and more.

- BrightSide is a Google Vacation Rentals, Certified Connectivity Partner. When you use our software, you get listed in Google search results.

- BrightSide support answers the phone or returns your phone call.

- BrightSide support answers email requests in minutes or hours, not days or weeks.

- BrightSide does not charge for add on services. Our base subscription fee is our only monthly charge.

- e-Signatures, automated guest letters, texting services, OTA message integration, are all included in your subscription without extra cost.

Starting price

160 /
per month
view pricing plans

Pros & Cons

Customer Support

Ease of Use

Pricing

Integrations

BrightSide’s user interface

Ease of use rating:

BrightSide pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(2)
5(26)

What do users say about BrightSide?

At the end of the day many of the software solutions on the market today serve the technical needs of a VRM company, but the customer support and follow through is the what REALLY sets BrightSide apart.

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Who uses BrightSide?

Based on 28 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality
Leisure, Travel & Tourism
Consumer Services
Real Estate

Use cases

Hospitality Property Management
Vacation Rental
Channel Management
Hotel Management

BrightSide's key features

Most critical features, based on insights from BrightSide users:

Reservations management
Online booking
Rate management
Payment processing
For vacation rentals
Guest experience management

All BrightSide features

Features rating:

Point of sale (pos)
Marketing automation
Data synchronization
Front desk management
GDS/OTA integration
Guest communications
Reporting/Analytics
Booking management
CRM
Channel management
Commission management
Credit card processing
Housekeeping management
Calendar management
Reviews management
Owner statements
Inventory management
User management
Multi-Channel management
Multi-Property
Partner portal
Multi-Location
Multi-Channel marketing
Performance metrics
Price/Margin management
Promotions management
Property management
Ratings/Reviews
Real-Time notifications
Real-Time updates
Reminders
Reporting & statistics
Revenue management
Search/Filter
Single property
Task management
Template management
Third-Party integrations
Website management
Work order management
Accounting
Activity dashboard
Activity tracking
Alerts/Notifications
API
Availability management
Billing rate management
Channel analytics
Contact management
Content management
Customer database
Customizable branding
Customizable reports
Customizable templates
Data import/export
Discount management
Dynamic pricing
Electronic payments
Email management
Email templates
Employee management
Guest check-in/check-out
Inventory control
Invoice management
Lead management
Maintenance management
Multi-Channel distribution

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BrightSide pricing

Value for money rating:

Starting from

160

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about BrightSide price and value

Value for money rating:

To see what individual users think of BrightSide's price and value, check out the review snippets below.

“Never had a worry--Brightside has outstanding uptime. Great customer service--the team listens to your concerns and helps you find solutions or answers.”
AG

Amy G.

owner/manager

“I love the fact that we can customize it for the way we need it to work best for the front desk and our guests.”
TH

Tamee H.

Front desk manager

BrightSide integrations (19)

Integrations rated by users

We looked at 28 user reviews to identify which products are mentioned as BrightSide integrations and how users feel about them.

Elavon logo
Elavon

Integration rating: 5.0 (1)

Vrbo logo
Vrbo

Integration rating: 5.0 (1)

BrightSide support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

In Person
Webinars
Live Online
Documentation
Videos

BrightSide FAQs

Q. Who are the typical users of BrightSide?

BrightSide has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does BrightSide support?

BrightSide supports the following languages:
English


Q. Does BrightSide offer an API?

Yes, BrightSide has an API available for use.


Q. What level of support does BrightSide offer?

BrightSide offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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