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BrightSide Rental Management Pricing, Features, Reviews and Alternatives

BrightSide Rental Management product overview

Price starts from

120

Per month

Other

What is BrightSide Rental Management?

BrightSide Rental Management is a cloud-based platform for vacation rental agencies and property management companies. It includes portals for guests, owners, and maintenance teams to manage rates, reservations, housekeeping, accounting, employees, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat

Training options

In Person
Webinars
Live Online
Documentation

BrightSide Rental Management pricing information

Value for money

5.0

/5

21

Starting from

120

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

BrightSide Rental Management features

Functionality

4.9

/5

21

Total features

64

3 categories

Most valued features by users

Reservations Management
Online Booking
Booking Management
Reporting & Statistics
Payment Processing
Third Party Integrations
Activity Dashboard
Reporting/Analytics

Functionality contenders

BrightSide Rental Management users reviews

Overall Rating

5.0

/5

21

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.95/10
Rating distribution

5

4

3

2

1

20

1

0

0

0

Pros
Never had a worry--Brightside has outstanding uptime. Great customer service--the team listens to your concerns and helps you find solutions or answers.
I love the fact that we can customize it for the way we need it to work best for the front desk and our guests.
And the value is solid--we're a small rental business and feel fortunate to have found such an affordable software solution.
Cons
If there is anything I disliked about the software it was because of my own lack of understanding.
Inability to differentiate between discount periods.
To be honest I can't think of anything that stands out. Most of the problems in the software are operator error.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Brightside makes our business shine!

Reviewed 3 years ago

With Brightside I'm more in touch with my business. I've had to manage rentals from halfway around the world for a couple weeks at a time. Never had a worry--Brightside has outstanding uptime. Great customer service--the team listens to your concerns and helps you find solutions or answers. And the value is solid--we're a small rental business and feel fortunate to have found such an affordable software solution.

Pros

How much it helped organize and streamline our day-to-day business and data. Our software before Brightside was good for property ownership but not management. Now we can manage our business, create reports, look ahead and plan for changes.

Cons

I'll be honest, Brightside is not as intuitive as I'd like. Once you learn the system, it's all good. But a few times I've had to call or email for support because I couldn't figure something out. [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] have always been prompt to respond. Knowing that I can reach out to them for guidance is a huge benefit.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Reservation Software with real, active, and available support for any issues

Reviewed a year ago

Absolutely love the product and their people

Pros

The software is so simple to understand. Transitioning from another software was an absolute breeze. The Brightside team are very thorough and easy to talk to. They are always willing to help and take suggestions that will help your business.

Cons

If there is anything I disliked about the software it was because of my own lack of understanding. A quick phone call explaining my situation always yields a perfect solution. When you have a software company that is available there isn't any reason to dislike it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Best Management Software!

Reviewed a year ago
Pros

Very easy and intuitive to use. Developers always looking for suggestions to improve and are very helpful.

Cons

Better texting set up would be nice but overall it's very easy to use

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

"Simply" the Best

Reviewed 2 years ago

AMAZING! Easiest Software to use. Brightside Team came to the office, set everything up, did the training which is great but unnecessary because the system is very user friendly and simple. Simple in a great way, like "Simply" the Best.

Pros

I like how User Friendly it is. Takes no time to figure out how to work it. I have used several different Reservation Softwares and I can say none of them can compare to Brightside/RM4. I work mostly in Accounting & Owner Statements of the software and it is a breeze. Other softwares require negative to cancel positive, all you do on Brightside is delete it. Couldn't be easier. The Hawkins support team is amazing and will answer any question or issue immediately, there is no waiting. If you find an issue with how it works, they will find a way to fix it and improve it. I would recommend The Hawkins Group & Brightside Software to company and stand behind my suggestion. It's Simply the Best!

Cons

Only 2 things come to mind... but still would not consider them "Cons". 1. Pictures: Need a more simple way to input into the system, maybe a number system. 2. Guidebook / Diagram of system would be great, it would allow you to find what you need without searching or asking for assistance. A Diagram with each TAB broken down to show what it contains would be great. Contacting Brightside for assistance has NEVER been an issue, there is always an immediate response. That being said, the majority of users will never be adding or editing the system so my Cons only apply to a few and I truly I would not call them Cons, maybe just time savers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great product and customer service!

Reviewed a year ago

Excellent!

Pros

Brightside Rental Management is the perfect fit for our company with just about every feature we could ask for!

Cons

The only feature that could be better is a mobile app component for our cleaners and maintenance techs.

BrightSide Rental Management FAQs and common questions

Q. What type of pricing plans does BrightSide Rental Management offer?

BrightSide Rental Management has the following pricing plans:
Starting from: $120.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of BrightSide Rental Management?

BrightSide Rental Management has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does BrightSide Rental Management support?

BrightSide Rental Management supports the following languages:
English


Q. Does BrightSide Rental Management offer an API?

Yes, BrightSide Rental Management has an API available for use.


Q. What other apps does BrightSide Rental Management integrate with?

BrightSide Rental Management integrates with the following applications:
Authorize.Net, Track Vacation Rental PMS, BeHome247, PriceLabs, Beyond, BookingPal


Q. What level of support does BrightSide Rental Management offer?

BrightSide Rental Management offers the following support options:
Phone Support, Email/Help Desk, Chat

Common BrightSide Rental Management comparisons

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