HOP Pricing, Features, Reviews & Comparison of Alternatives


Cloud-based hospitality property management software

5.0/5 (3 reviews)

HOP overview

HOP is a cloud-based property management solution for the hospitality industry, including large chain hotels, independent hotels, bed & breakfasts, self-catering owners, and more. The software offers a channel manager, central reservation system, booking engine, property management tools, real-time revenue management, and EPOS integration.

HOP’s PMS can be integrated with both property websites and third-party booking channels, such as Booking.com and Airbnb. Data can be synchronized into a single dashboard in HOP, allowing users to access all their listing, reservation, and guest data in one location. All listing availability and pricing across multiple channels is displayed in a multi-calendar. The booking engine also allows guests to book directly from the property website.

Hop includes a real-time revenue dashboard, which provides users with the data required to make decisions to maximise revenue and occupancy by changing rates. The integrated front desk solution enables the management of guest check-in and check-out, and tracking which guests are currently staying at the hotel. An event system allows users to manage any number of events at their hotel, with a calendar for event planning and an events dashboard to track all upcoming activity. HOP also offers an integrated EPOS for charging food and beverage orders to guests’ rooms.


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Pricing options
Value for money
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Business size



United Kingdom

Supported languages

HOP Website Promo

HOP reviews


Very good
Value for money
Ease of use
Customer support
Gabriela Muehlebach

Good overall product

Used daily for 6-12 months
Reviewed 2018-03-13
Review Source: Capterra

We used several different softwares over the years and never been 100% satisfied with the service received. Last year we changed to HOP and the process of moving system was very easy and the support is second to none. Any issue is getting dealt with immediately.

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One stop shop!

Used daily for 6-12 months
Reviewed 2018-09-08
Review Source: Capterra

This PMS has allowed us to improve our revenues. It is great and easy to navigate and allows for good data capture.

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Emmanuel Moine

The new generation of PMS!

Used daily for less than 6 months
Reviewed 2018-03-13
Review Source: Capterra

So easy to use, so fast with so many new functionalities that I can't compare it to our previous PMS. And so much cheaper....!

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HOP pricing

Starting from
Pricing options
Free trial
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HOP Lite (1-9 bedrooms): £30/month
HOP Active (10-20 bedrooms): £150/month
HOP Primo (21+ bedrooms): Contact HOP for a custom quote

HOP features

Activity Dashboard
Availability Management
Billing Rate Management
Booking Management
Calendar Management
Channel Management
Multi-Channel Management
Website Integration

API (40 other apps)
Automatic Notifications (32 other apps)
Billing & Invoicing (34 other apps)
Credit Card Processing (44 other apps)
Electronic Payments (37 other apps)
Invoice Management (37 other apps)
Online Booking Integration (47 other apps)
Price Management (35 other apps)
Reporting & Statistics (41 other apps)
Reservations Management (48 other apps)
Room Booking (45 other apps)
Third Party Integration (43 other apps)

Additional information for HOP

Key features of HOP

  • GDS / OTA integration
  • Maintenance management
  • Online booking
  • Point of sale (POS)
  • Housekeeping management
  • Front desk management
  • Rate management
  • Property management
  • Channel management
  • Pricing sync
  • EPOS integration
  • Revenue reporting dashboard
  • Availability sync
  • Real-time revenue management
  • Customizable booking engine
  • Events management platform
View All Features


Booking channel and website integrations allow users to sync data from their website and a range of booking channels including Booking.com and Airbnb within the property management system.

The channel manager allows users to distribute listings to major vacation rental sites and OTAs, including Expedia, Booking.com, HotelREZ, and more, with all pricing and availability displayed in a multi-calendar.

With built-in revenue management tools, users can maximise their revenue and occupancy by changing rates, using in-depth reporting and analysis.

The integrated point of sale (EPOS) allows users to charge food and beverage (F&B) purchases to guests’ rooms.

An events package enables management of any number of events and functions, with an events dashboard, calendar, accounts ledger, and more.