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Hotel management software for small & medium businesses
Hotelogix is the most intuitive and robust system used by hotels, resorts, serviced apartments, hostels, camps, BnBs, lodges, inns and even hotel chains. With adaptable features, small and mid-sized properties can get unsurpassed business advantage at minimal set up and running costs.
Typical customers
Platforms supported
Support options
Training options
Overall Rating
4.4
/5
235
Positive reviews
147
60
14
2
12
Khalil M.
Hospitality, 11-50 employees
Used daily for 2+ years
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The software is very easy to learn and understand, it simplifies the tasks that before, I had to use manual methods which were time consuming.
Nothing as everything is working as I expected)
Hi Khalil, Thank you for taking the time out to leave us a review. The fact that you've highlighted the simplicity and ease-of-use of our product is commendable, since this is what we strive for. Automating daily operations is a cakewalk with Hotelogix and we are happy you have been successful in minimizing manual dependency and saving time. We look forward to our continued association.
Adnan A.
Hospitality, 51-200 employees
Used daily for 6-12 months
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Great service provided by Upendra.
Upendra from the management team is very efficent and is always available to help.
None that I can think. Every systems can go through minor issues here an there but it is always about delivery.
Rodney K.
Hospitality, 1-10 employees
Used other for less than 6 months
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During the transition from one reservation software we were using to Hotelogix, they changed the channel manager over before it was ready to be online and usable. We had to use both Hotelogix software and the previous software we had been using for about 3 weeks- transferring reservations back and forth so we could take payments and keep all of the reservations straight. They didn't get our payment...
It looks good when they demo it quickly but beware. I can say it was easy to set up pricing, open and close rooms, tings like that but the good pales in comparison to the overall bad experience.
It's not user friendly. There are way too many steps required to do even the most basic of operations. The support is horrible in that you can only email them and hope for a response. There is no number to call to get help if you are in the middle of checking a guest in and something goes wrong or you just have a question.
We have already addressed your concerns, as listed below, Transition to New Channel Manager: We had planned the transition and all existing reservations were uploaded. However, as with any system, the reservations that flow in during the transition time had to be manually uploaded. All new reservations from Channel Manager started flowing in to the PMS once the transition was completed. Payment...
Delma R.
Hospitality, 11-50 employees
Used daily for 2+ years
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Great. Will recommend to other hoteliers which manage a hotel, restaurant and gift shop as we do.
We manage a small hotel and restaurant and we have been using hotellogix for over 4 years. It has been a plus for the business particularly the POS system. Live chat support is fast and cstomer service. You cannot beat the price.
Probably I will say language barriers other than that nothing.
William D.
Hospitality, 1-10 employees
Used daily for 2+ years
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Overall pleased, mainly due to the great support
Ease of operation, speed of support, fairly inexpensive.
I use very few of the reports offered and it would be nice to have a list of commonly used reports shown via Youtube. It is possible that I have overlooked some awesome reports.
Hotelogix has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Hotelogix?
Q. What languages does Hotelogix support?
Q. Does Hotelogix support mobile devices?