Hotelogix Pricing, Features, Reviews & Comparison of Alternatives

Hotelogix

Hotel management software for small & medium businesses

4.35/5 (155 reviews)

Hotelogix overview

What is Hotelogix?

Hotelogix is the most intuitive and robust system used by hotels, resorts, serviced apartments, hostels, camps, BnBs, lodges, inns and even hotel chains. With adaptable features, small and mid-sized properties can get unsurpassed business advantage at minimal set up and running costs.

As a complete hotel management solution, Hotelogix encompasses the full spectrum of applications every hotelier needs to streamline internal operations, promote their business, and encourage increased sales and profits. Designed using the latest web-based technologies, the system's friendly, graphical user interface simplifies and streamlines common everyday tasks. It's also extremely user-friendly, so hotel staff can be up and running quickly with little or no downtime. The system can be integrated with all major credit card payment gateways, as well as other 3rd party integrations for Accounting, EPABX, Kitchen Order Ticket, and more.


Here is what one of our customers had to say -

"After a long, relentless search, Hotelogix kept coming up as number 1 on lists of programs that would fit our needs, and we saw that there is a free trial period, so needless to say we gave it a try. We were blown away by all the capabilities of the program. So much so that we did not finish our trial period, we bought the program on the second day. It fits the way hotels in Greece are run so perfectly that we did not hesitate to purchase.

Our bookings have literally doubled since we started using Hotelogix because our allotment is now always open for our Online Travel Agents and our guests always find a room for the dates they are looking for.

We would recommend Hotelogix to anyone in the hotel business - small or large hotels. It will give you peace of mind, allow you to manage your hotel in ways you never thought possible, and most importantly, it will make your lives a lot easier. "

- Ms. Gina Mantzioris, Manager, Hotel Vanessa, Greece
www.hotelogix.com

Pricing

Starting from
$3.99/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, French, German, Portuguese and 4 other languages, Russian, Spanish, Thai, Turkish
Hotelogix screenshotHotelogix Hotel Management System Overview - Hotel Reservation SystemsHotelogix screenshotHotelogix screenshot: Integrated PMS and Distribution - The WINNING FORMULAHotelogix screenshot

Hotelogix reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.1
  4.3
  4.4
Anil Kumar Padhy

Simply Awesome

Used daily for 1-2 years
Reviewed 2018-07-10
Review Source: Capterra

A uniform inventory & auto OTA bookings make easy the work & to play as per the market analysis. As it is a cloud base software, can be logged in from anywhere. Each & everything is crystal clear to everyone on the system. The management dashboard is awesome for the status of occupancy, ARR, Forecasting with last year comparison.

Pros
The Reservation System of the software is absolutely good. Just map your inventory from the PMS, the same will be updated in OTA's through a channel manager, just you have to manage the rates as per occupancy.

Cons
Need to update a reminder by email/a popup for the hold till booking while releasing from the system. And We can mark a number of rooms as DNR, but we cannot remove them all at a time.

Response from Hotelogix


We thank you for choosing Hotelogix & appreciate your effort to write a review for us. It¿s great to get this kind of feedback from you on our Management Dashboard that has enabled you to view all critical reports from a single dashboard. Check out our Mobile Hotel app that brings the convenience of managing your hotel operations even on the go. We look forward to your feedback on the same.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Marc Goodman

Functionality, Customer Service

Used daily for 2+ years
Reviewed 2020-02-26
Review Source: Capterra

This is the fundamental software of any hotel, so it's critical it has the features you need, has good uptime, and the company is responsive to your questions. Hotelogix checks all those boxes, to my view.

Pros
It's intuitive for its basic features that your staff have to use, and very feature-rich. You have to live with it a while to learn how it goes about doing certain things, but once you do that and get a workflow going, it has a remarkable list of features. They are also tech-savvy and use advanced customer-service tools, so you get a sense that they are tech-forward people and will keep improving the product along the latest lines. I think their customer service may be their best attribute: they're available 24 hours a day, which is not something that, in particular, the North American companies offer unless you are paying tons of money for a very premium product. And they're very nice, with an old-world manner.

Cons
There are functions that could be simplified and shown more clearly and in a more user-friendly way; I just chalk this up to the company being from India so their English is often more formal and complex and sometimes can be interpreted in more than one way. And sometimes you have to search for info (such as, how every tax and fee is broken down, in a customer's bill) instead of it being able to be easily shown right there on the first page. But I'm okay to have to have this, in return for the functionality and the other attributes. And you can always ask them about every detail, and of course suggest improvements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gene Holcombe

Very mixed reviews.

Used daily for 1-2 years
Reviewed 2017-10-23
Review Source: Software Advice

I’ve used Hotelogix for 2 years. I like the overall functionality but can’t stand the people that work for Hotelogix. I get nothing but back-talk, ignore of requests and excuses. They are not customer focused and have their own agenda. The lack of communication with customers about upcoming releases is awful. They roll out new updates without telling customers. It’s a huge surprise when new features/big fixes come out and the software operates differently. It will leave your users confounded. It’s taken weeks or months after a release to get information from Hotelogix about what they added. If you have SOP or process Management in place, you can kiss that goodbye with Hotelogix

Pros
Good overall functionality but where lacking Hotelogix is unwilling to listen to feedback and suggestions.

Cons
No phone support; chat only. Rate/packages overly complicated to set up. No custom reports or ability to generate your own reports. Hotelogix will not customize reports for you. They do not listen to customer feedback and suggestions. I have been a customer almost 2 years and have never had any suggestions or feature requests added. They act like they know more than you. Their focus is on small weird functions that impact nobody

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Gunawan Wibisono

All in one package of the most user friendly Property Management Software

Used daily for 2+ years
Reviewed 2019-07-25
Review Source: Capterra

My overall experience with Hotelogix is good, I have tried several Property Management Softwares, and we pick the right one.

Pros
The learning curve for training for the new staff is easy, user friendly, and the software has complete package of POS and PMS system. The support team are reachable, and very helpful.

Cons
There is nothing to complain about this software.

Response from Hotelogix


Hi Gunawan,
Thank you for your review. The user-friendliness of our product is very important to us and we are happy that you highlighted it. We're glad you picked Hotelogix and hope to be of continued service to you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jasmin Metrillo

Hotel Durban & Gomez House

Used daily for 1-2 years
Reviewed 2019-07-29
Review Source: Capterra

Pros
User friendly software and easy to understand accounting system.

Cons
- Price Manager Centralized Rate in connection with HotelRunner Changing of rates is difficult and not accessible - unable to generate housekeeping report based on our preference

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Hotelogix pricing

Starting from
$3.99/month
Pricing options
Free trial
Subscription
View Pricing Plans

You will love our pricing! We have flexible pricing plans for you to choose the best that suits your needs. You can choose from:
• Monthly Plans - 3.99$ per room per month
• Per booked room night plans with 20 cents per occupied room night
Minimum billing applies in all the above plans. Sign-up fee of 350$ includes Basic Setup, Training & Booking Engine Integration with your website.

For detailed plans, visit: https://www.hotelogix.com/independent-property-pricing.php

Hotelogix features

API

Activity Dashboard (62 other apps)
Automatic Notifications (51 other apps)
Availability Management (53 other apps)
Billing & Invoicing (56 other apps)
Booking Management (126 other apps)
Calendar Management (81 other apps)
Channel Management (70 other apps)
Credit Card Processing (70 other apps)
Discount Management (48 other apps)
Electronic Payments (61 other apps)
Inventory Management (56 other apps)
Invoice Management (55 other apps)
Online Booking Integration (82 other apps)
Price Management (55 other apps)
Promotions Management (49 other apps)
Reporting & Statistics (81 other apps)
Reservations Management (107 other apps)
Room Booking (74 other apps)
Third Party Integration (67 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Hotelogix

Key features of Hotelogix

  • Powerful Frontdesk Interface
  • GDS, Channel Management and more
  • Online Booking Engine on your website
  • Reports
  • Extensive Housekeeping Management and Reporting
  • Facebook Booking Button
  • Unlimited Point of Sale to manage Cafe, Spa, Gift Shop
  • Channel Mangement
  • Travel Agent Consoles
  • Corporate Consoles
  • Credit Card Payment Gateway Integration
  • 24 x 7 Live Support
  • Streamlined Accounts – Cost/Profit Centres, Rooms & POS
  • Audit Trails and Night Audits
  • Strong Rates & Package Designer
  • Multi Property system
  • Multi currency and multilingual support
  • Group Reservations and Features
  • Call Accounting Integration
  • Integration with Xero Accounting
View All Features

Benefits

• Integrates all operations of the hotel on one single dashboard.
• Offers anytime, anywhere access.
• Can be used on multiple devices - computer, laptop, tablet or smartphone.
• Connects your hotel to OTAs like Booking.com, Expedia, Orbitz, Agoda and more.
• Helps you manage bookings from all the channels, centrally.
• Updates real-time room availability across all channels.
• Eliminates double bookings and increases your room sales.
• Data resides on high security servers, eliminating the chance of data theft
• Advanced SSL encryption provided for sensitive data
• Audit Trail to monitor data access
• Real-time data backup to eliminate any data loss