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Hotelogix Logo
Hotelogix
4.4
(235)

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Hotel management software for small & medium businesses

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(15)

Hotelogix Pricing, Features, Reviews and Alternatives

Hotelogix product overview

What is Hotelogix?

Hotelogix is the most intuitive and robust system used by hotels, resorts, serviced apartments, hostels, camps, BnBs, lodges, inns and even hotel chains. With adaptable features, small and mid-sized properties can get unsurpassed business advantage at minimal set up and running costs.

Key benefits of using Hotelogix

• Integrates all operations of the hotel on one single dashboard.
• Offers anytime, anywhere access.
• Can be used on multiple devices - computer, laptop, tablet or smartphone.
• Connects your hotel to OTAs like Booking.com, Expedia, Orbitz, Agoda and more.
• Helps you manage bookings from all the channels, centrally.
• Updates real-time room availability across all channels.
• Eliminates double bookings and increases your room sales.
• Data resides on high security servers, eliminating the chance of data theft
• Advanced SSL encryption provided for sensitive data
• Audit Trail to monitor data access
• Real-time data backup to eliminate any data loss

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
24/7 (Live rep)
Knowledge Base
Chat

Training options

Webinars
In Person
Documentation
Live Online
Videos

Hotelogix pricing information

Value for money

4.4

/5

235

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Hotelogix features

Functionality

4.3

/5

235

Total features

28

5 categories

Most valued features by users

Reservations Management
Online Booking
Reporting/Analytics
Payment Processing
API
Inventory Management
Room Booking
Housekeeping Management

Functionality contenders

Hotelogix users reviews

Overall Rating

4.4

/5

235

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.91/10
Rating distribution

5

4

3

2

1

147

60

14

2

12

Pros
This support proved to be very effective and helpful. The benefit's of it's pricing simply added to the already impressive set of gains we received utilizing the product.
Any time we needed help, the online chat was right there to help us. I am grateful for the customer service we have from Hoteligix.
So with help of API, these became possible. As per our requirement HX had supported us with best hospitality support.
Cons
Critical errors make the system highly unreliable, and errors in their payments integrations that continuously fail to get fixed are causing the system to be too unreliable for operation.
Bad conductivity with some ota’s, we have to contact directly with them.
Even that the answers are immediately, they take long time to fix issues and correct problems. Tarnslations to spanish are not accurate.

Overall rating contenders

KM
AvatarImg

Khalil M.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and good customer service

Reviewed 4 years ago
Pros

The software is very easy to learn and understand, it simplifies the tasks that before, I had to use manual methods which were time consuming.

Cons

Nothing as everything is working as I expected)

Vendor response

Hi Khalil, Thank you for taking the time out to leave us a review. The fact that you've highlighted the simplicity and ease-of-use of our product is commendable, since this is what we strive for. Automating daily operations is a cakewalk with Hotelogix and we are happy you have been successful in minimizing manual dependency and saving time. We look forward to our continued association.

AA
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Adnan A.

Hospitality, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hotelogix

Reviewed 8 months ago

Great service provided by Upendra.

Pros

Upendra from the management team is very efficent and is always available to help.

Cons

None that I can think. Every systems can go through minor issues here an there but it is always about delivery.

RK
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Rodney K.

Hospitality, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Worst purchase of my life!

Reviewed 6 years ago

During the transition from one reservation software we were using to Hotelogix, they changed the channel manager over before it was ready to be online and usable. We had to use both Hotelogix software and the previous software we had been using for about 3 weeks- transferring reservations back and forth so we could take payments and keep all of the reservations straight. They didn't get our payment...

Pros

It looks good when they demo it quickly but beware. I can say it was easy to set up pricing, open and close rooms, tings like that but the good pales in comparison to the overall bad experience.

Cons

It's not user friendly. There are way too many steps required to do even the most basic of operations. The support is horrible in that you can only email them and hope for a response. There is no number to call to get help if you are in the middle of checking a guest in and something goes wrong or you just have a question.

Vendor response

We have already addressed your concerns, as listed below, Transition to New Channel Manager: We had planned the transition and all existing reservations were uploaded. However, as with any system, the reservations that flow in during the transition time had to be manually uploaded. All new reservations from Channel Manager started flowing in to the PMS once the transition was completed. Payment...

DR
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Delma R.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good Price and easy to use

Reviewed 5 months ago

Great. Will recommend to other hoteliers which manage a hotel, restaurant and gift shop as we do.

Pros

We manage a small hotel and restaurant and we have been using hotellogix for over 4 years. It has been a plus for the business particularly the POS system. Live chat support is fast and cstomer service. You cannot beat the price.

Cons

Probably I will say language barriers other than that nothing.

WD
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William D.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Top Supported Product for Hotel Management

Reviewed 7 months ago

Overall pleased, mainly due to the great support

Pros

Ease of operation, speed of support, fairly inexpensive.

Cons

I use very few of the reports offered and it would be nice to have a list of commonly used reports shown via Youtube. It is possible that I have overlooked some awesome reports.

Hotelogix FAQs

Q. What type of pricing plans does Hotelogix offer?

Hotelogix has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Hotelogix?

Hotelogix has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business

See alternatives

Q. What languages does Hotelogix support?

Hotelogix supports the following languages:
Portuguese, Arabic, French, Spanish, Turkish, English, Thai, German, Russian

See alternatives

Q. Does Hotelogix support mobile devices?

Hotelogix supports the following devices:
Android, iPad, iPhone

See alternatives

Q. Does Hotelogix offer an API?

Yes, Hotelogix has an API available for use.

See alternatives

Q. What level of support does Hotelogix offer?

Hotelogix offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat

See alternatives

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