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Hotelogix

Hotel management software for small & medium businesses

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Hotelogix Pricing, Features, Reviews and Alternatives

Hotelogix product overview

Price starts from

No info

What is Hotelogix?

Hotelogix is the most intuitive and robust system used by hotels, resorts, serviced apartments, hostels, camps, BnBs, lodges, inns and even hotel chains. With adaptable features, small and mid-sized properties can get unsurpassed business advantage at minimal set up and running costs.

Key benefits of using Hotelogix

• Integrates all operations of the hotel on one single dashboard.
• Offers anytime, anywhere access.
• Can be used on multiple devices - computer, laptop, tablet or smartphone.
• Connects your hotel to OTAs like Booking.com, Expedia, Orbitz, Agoda and more.
• Helps you manage bookings from all the channels, centrally.
• Updates real-time room availability across all channels.
• Eliminates double bookings and increases your room sales.
• Data resides on high security servers, eliminating the chance of data theft
• Advanced SSL encryption provided for sensitive data
• Audit Trail to monitor data access
• Real-time data backup to eliminate any data loss

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
FAQs/Forum
Phone Support
Email/Help Desk

Training options

Webinars
In Person
Documentation
Live Online
Videos

Hotelogix pricing information

Value for money

4.2

/5

168

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Hotelogix features

Functionality

4.2

/5

168
Total Features31 4 categories

Most valued features by users

Reservations Management
Online Booking
Reporting/Analytics
Room Booking
Payment Processing
Housekeeping Management
Rate Management
GDS/OTA Integration

Functionality contenders

Hotelogix users reviews

Overall rating

4.3

/5

168

Positive reviews

85%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.59/10
Rating distribution

5

4

3

2

1

103

40

12

2

11

Pros
This support proved to be very effective and helpful. The benefit's of it's pricing simply added to the already impressive set of gains we received utilizing the product.

MA

Myrtos A.

Any time we needed help, the online chat was right there to help us. I am grateful for the customer service we have from Hoteligix.

SO

Sharon O.

It is very convenient and user friendly, i liked the way it is very simplified yet very secured software for hotel business.

RL

Raju L.

Cons
Critical errors make the system highly unreliable, and errors in their payments integrations that continuously fail to get fixed are causing the system to be too unreliable for operation.

CA

Cathrine A.

Bad conductivity with some ota’s, we have to contact directly with them.

AA

Antonio A.

Even that the answers are immediately, they take long time to fix issues and correct problems. Tarnslations to spanish are not accurate.

UM

Ulyses M.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Simply Awesome

Reviewed 3 years ago

A uniform inventory & auto OTA bookings make easy the work & to play as per the market analysis. As it is a cloud base software, can be logged in from anywhere. Each & everything is crystal clear to everyone on the system. The management dashboard is awesome for the status of occupancy, ARR, Forecasting with last year comparison.

Pros

The Reservation System of the software is absolutely good. Just map your inventory from the PMS, the same will be updated in OTA's through a channel manager, just you have to manage the rates as per occupancy.

Cons

Need to update a reminder by email/a popup for the hold till booking while releasing from the system. And We can mark a number of rooms as DNR, but we cannot remove them all at a time.

Vendor response

We thank you for choosing Hotelogix & appreciate your effort to write a review for us. It¿s great to get this kind of feedback from you on our Management Dashboard that has enabled you to view all critical reports from a single dashboard. Check out our Mobile Hotel app that brings the convenience of managing your hotel operations even on the go. We look forward to your feedback on the same.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Functionality, Customer Service

Reviewed 2 years ago

This is the fundamental software of any hotel, so it's critical it has the features you need, has good uptime, and the company is responsive to your questions. Hotelogix checks all those boxes, to my view.

Pros

It's intuitive for its basic features that your staff have to use, and very feature-rich. You have to live with it a while to learn how it goes about doing certain things, but once you do that and get a workflow going, it has a remarkable list of features. They are also tech-savvy and use advanced customer-service tools, so you get a sense that they are tech-forward people and will keep improving the product along the latest lines. I think their customer service may be their best attribute: they're available 24 hours a day, which is not something that, in particular, the North American companies offer unless you are paying tons of money for a very premium product. And they're very nice, with an old-world manner.

Cons

There are functions that could be simplified and shown more clearly and in a more user-friendly way; I just chalk this up to the company being from India so their English is often more formal and complex and sometimes can be interpreted in more than one way. And sometimes you have to search for info (such as, how every tax and fee is broken down, in a customer's bill) instead of it being able to be easily shown right there on the first page. But I'm okay to have to have this, in return for the functionality and the other attributes. And you can always ask them about every detail, and of course suggest improvements.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Hotelogix Review

Reviewed a month ago
Pros

Layout/ Staygrid is easy to use, payment processing and inventory management is easy once you get used to it.

Cons

My biggest upset with hotelogix is the Group Page/ Group Payment. Anytime there is a modification email from an OTA, if we had already charged a one night deposit etc, and the guest modifies, I have to do a lot of technical work to get the accounts accurate, because it creates a whole new reservation and there are 4 payment screens to make accurate. Group payment & Guest payment on the original reservation, and the same for the new modified reservation. Does not work smooth, with how we run our properties.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Worst purchase of my life!

Reviewed 4 years ago

During the transition from one reservation software we were using to Hotelogix, they changed the channel manager over before it was ready to be online and usable. We had to use both Hotelogix software and the previous software we had been using for about 3 weeks- transferring reservations back and forth so we could take payments and keep all of the reservations straight. They didn't get our payment...

Pros

It looks good when they demo it quickly but beware. I can say it was easy to set up pricing, open and close rooms, tings like that but the good pales in comparison to the overall bad experience.

Cons

It's not user friendly. There are way too many steps required to do even the most basic of operations. The support is horrible in that you can only email them and hope for a response. There is no number to call to get help if you are in the middle of checking a guest in and something goes wrong or you just have a question.

Vendor response

We have already addressed your concerns, as listed below, Transition to New Channel Manager: We had planned the transition and all existing reservations were uploaded. However, as with any system, the reservations that flow in during the transition time had to be manually uploaded. All new reservations from Channel Manager started flowing in to the PMS once the transition was completed. Payment...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

HOTELOGIX REVIEW

Reviewed 2 months ago

HOTELOGIX ALLOWS ME TO GET A GREAT OVERVIEW OF MY BUSINESS AND INCREASE PROFIT BY USING REPORTS AND THE FUNCTIONALITYOF THE SYSTEM TO ENSURE BEST RATES ARE BEING PUT OUT AND THE POS SYSTEM ALLOWS GREAT AUDITING AND REPEORTING WHICH ALSO HELPS IN BUSINESS PLANING AND PROFITBILTY.

Pros

HOTELOGIX IS EASY TO USE AND ALLOWS COMPLETE HOTEL MANAGEMENT OF RESERVATIONS AND POS SYSTEM TO ENSURE A SEEMLESS OPERATION.

Cons

INTEGRATION IS NOT SO EASY AS THE TECHNICIAN AND MANAGERS AT HOTELOGIX NEED TO TAKE TIME TO FULLY UNDERSTAND WHAT YOU WANT FROM THE SYSTEM AND HOW YOU NEED IT SET UP AS EVERY BUSINESS IS DIFFERENT AND OF COURSE IF YOU ARE NEW TO HOTELOGIX YOU DONT FULLY KNOW HOW IT WORKS AND WHAT GREAT FEATURES IT HAS. THIS CAN MEAN THAT YOU DONT GET FULL VALUE OR USE FROM THE SYSTEM AT FIRST AND IN WORST CASE YOU DONT SET UP PEFERCTLY SO NEED TO FIND WORK AROUNDS AT TIMES.

Hotelogix FAQs and common questions

Hotelogix has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Hotelogix has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Hotelogix supports the following languages:
Portuguese, Arabic, French, Spanish, Turkish, English, Thai, German, Russian


Hotelogix supports the following devices:
Android, iPhone, iPad


Yes, Hotelogix has an API available for use.


Hotelogix offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk

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