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iGMS
5
225
4
58
3
17
2
2
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Vacation rental software for professional hosts & companies
Table of Contents
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iGMS - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
iGMS overview
Based on 306 verified user reviews
What is iGMS?
iGMS is a vacation rental tool offering key features such as guest communications and reservations management, among others.
Who uses iGMS?
By industry, iGMS reviewers are most commonly professionals in hospitality (39%). The most frequent use case for iGMS cited by reviewers is vacation rental management (75% of reviewers).
What do users say about iGMS pricing?
Some reviewers find iGMS offers good value for money, highlighting affordable pricing and essential features. Users say the free trial is helpful, but some users report high costs for single-property owners and confusion around billing and pricing changes.
iGMS’s user interface
iGMS review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.5
Customer support
4.5
Reviews sentiment
What do users say about iGMS?
Reviewers appreciate iGMS for streamlining property and rental management across multiple platforms, with automated messaging, calendar syncing, and guest communication saving significant time. They find the interface generally user-friendly and intuitive after a short learning curve, and say it’s especially helpful for managing several properties or short-term rentals efficiently. They also highlight the flexibility in customizing templates and the convenience of managing all tasks in one place.
Some mention issues with bugs, glitches, and occasional syncing problems, and feel customer support can be slow or inconsistent, especially by phone. They wish for improved pricing tools, better onboarding, and more robust reporting features.
Select to learn more
Who uses iGMS?
Based on 306 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
iGMS's key features
Most critical features, based on insights from iGMS users:
All iGMS features
Features rating:
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iGMS pricing
Pricing plans
Pricing details:
User opinions about iGMS price and value
Value for money rating:
Of 30 reviews that provide robust commentary on iGMS's price and value, mention it in a positive light.
Some reviewers find iGMS offers good value for money, highlighting its affordable pricing, fair rates, and the inclusion of essential features like team management, automation, and multi-platform support. Users say the free trial helps them assess its suitability before committing. Reviewers appreciate that the pricing model is competitive, especially for smaller businesses or those starting out. However, some users report the cost can feel high for single-property owners or when scaling up, and a few feel the software is overpriced for the functionality provided. Some reviewers indicate confusion around billing and recent pricing changes.
, and
iGMS integrations (10)
Integrations rated by users
We looked at 306 user reviews to identify which products are mentioned as iGMS integrations and how users feel about them.
Integration rating: 4.8 (12)
Integration rating: 4.4 (7)
Integration rating: 3.8 (5)
“Didn't work well with my market. Priced me out of months of potential rent.”
Lisa L.
Owner operator
Integration rating: 4.0 (2)
Integration rating: 4.5 (2)
Integration rating: 4.5 (2)
“Vrbo syncing issues. Guest communication issues.”
Ben S.
Co-founder
iGMS customer support
What do users say about iGMS customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of iGMS customer support.
Widespread user sentiment highlights fast, friendly, and knowledgeable customer support that resolves issues efficiently.
A fair number of users appreciate the ease of reaching support via chat or phone and value the team's professionalism.
Multiple users note that support is instrumental during onboarding and setup, providing clear guidance and helpful advice.
A limited number of users report slow response times, difficulty reaching support by phone, and lack of consistent follow-up.
Support options
Training options
To see what individual users say about iGMS's customer support, check out the review snippets below.
“iGMS has some areas to improve but is already the leader in my opinion because they are focused on continual improvement of the product and provide excellent customer support.”
Chris W.
Property Manager
“Like many SaaS companies, support quality often depends on the representative and issue complexity.”
Greg W.
President
“I really did want to use this program but even after replying to that message they still had no accountability or wiliness to provide proper support and customer service - If this company starts investing in proper customer support they will trump their competition, until that happens beware if you use this system.”
Bryce M.
Policy Manager
iGMS FAQs
Q. What is iGMS used for?
iGMS is the only vacation rental software that automates up to 90% of daily hosting tasks & management. Easily control all OTA accounts like Airbnb, Booking.com, & Vrbo from one multi-calendar. Grow direct bookings with our intuitive Website Builder. Automate your guest communication & cleaning management, accept payments and monitor your financial performance with ease. Collaborate with your team & use rich direct integrations to grow your revenue. Try 14 days for free (no credit card). iGMS FEATURES: - Channel manager - Automated guest messaging - Management of multiple accounts - Multi-calendar - Team management - Automated guest reviews - Financial reporting - Cleaning & task management - In-app and email notification - Key exchange management - Payment processing - Direct booking management - Mobile apps (iOS & Android) iGMS’s powerful automation tools effectively streamline the hosting process, giving you the time and space you need to grow your business. Try vacation rental software that will transform your short-term rental business. Contact us if you have any questions or would like to schedule a demo: sales@igms.com https://www.igms.com
Q. Does iGMS support mobile devices?
iGMS supports the following devices:
iPad, Android, iPhone
Q. What level of support does iGMS offer?
iGMS offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat
