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iGMS Logo

Vacation rental software for professional hosts & companies

Table of Contents

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Is this product right for your business?

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iGMS - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2026

iGMS overview

Based on 306 verified user reviews

What is iGMS?

iGMS is a vacation rental tool offering key features such as guest communications and reservations management, among others.

Who uses iGMS?

By industry, iGMS reviewers are most commonly professionals in hospitality (39%). The most frequent use case for iGMS cited by reviewers is vacation rental management (75% of reviewers).

What do users say about iGMS pricing?

Some reviewers find iGMS offers good value for money, highlighting affordable pricing and essential features. Users say the free trial is helpful, but some users report high costs for single-property owners and confusion around billing and pricing changes.

Starting price

13 /
per month

Alternatives

with better value for money

iGMS’s user interface

Ease of use rating:

iGMS reviews

Overall rating

4.6

/5

306

Positive reviews

83

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.83/10
Rating distribution

5

4

3

2

1

225

58

17

2

4

Pros
“Automation tools like messaging, reviews, and syncing with Airbnb and Booking.com save a lot of time.”
Verified reviewer profile picture

Anas R.

manger

“Airbnb manual blocks, rules, and certain calendar settings may not transfer to the PMS.”
GW

Greg W.

President

“Bookings synced, cleaners notified automatically, owner statements exported in seconds, and my direct-booking site already converts at 12 %, all without hiring extra staff.”
BM

Bertrand M.

Digital Marketing Specialist

Cons
“Immediately after connecting iGMS, those blocked dates vanished from my calendars, creating panic and forcing me to spend over six hours investigating what happened, communicating with support, and ensuring my properties were not exposed to potential double bookings.”
GW

Greg W.

President

“Important operational limitations may not always be proactively explained unless you specifically ask.”
GW

Greg W.

President

“What concerns me most is not the technical limitation itself.”
GW

Greg W.

President

Who uses iGMS?

Based on 306 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospitality
Real Estate
Retail
Leisure, Travel & Tourism
Others

Use cases

Vacation Rental
Channel Management
Hospitality Property Management

iGMS's key features

Most critical features, based on insights from iGMS users:

Reservations management
Online booking
Owner statements
Contact management
Property management
Guest experience management
Housekeeping management
Payment processing
Work order management
Channel management

All iGMS features

Features rating:

Accounting
Alerts/Notifications
API
Availability management
Booking management
Calendar management
Channel analytics
Channel management
Commission management
Contact management
CRM
Customer database
Customizable templates
Data import/export
Data synchronization
Dynamic pricing
Email templates
Employee management
For vacation rentals
Front desk management
GDS/OTA integration
Guest communications
Guest experience management
Housekeeping management
Inventory control
Invoice management
Lead management
Maintenance management
Multi-Channel management
Multi-Location
Multi-Property
Online booking
Order management
Owner statements
Payment processing
Performance metrics
Price/Margin management
Property management
Rate management
Ratings/Reviews
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time updates
Reporting/Analytics
Reservations management
Revenue management
Reviews management
Room booking
Single property
Task management
Template management
Third-Party integrations
User management
Website integration
Website management
Work order management

iGMS alternatives

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iGMS pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Flex

20

Per month

Features included:

  • Automated Reviews
  • Cleaning & Task Management
  • Direct Booking Management
  • Dynamic Pricing
  • Financial Reports
  • In-App and Email Notifications
  • Key Exchange Management
  • Live Chat & Email Support Response Within 48 Hours
  • Multi-Calendar
  • Owner Access
  • Payment Processing
  • Revenue Management
  • Team Management
  • Unified Inbox & Message Templates
  • Unlimited Properties
  • Website Builder

PRO

13

Per month

Features included:

  • Automated Reviews
  • Cleaning & Task Management
  • Direct Booking Management
  • Dynamic Pricing
  • Financial Reports
  • In-App and Email Notifications
  • Key Exchange Management
  • Live Chat & Email Support Response Within 48 Hours
  • Multi-Calendar
  • Owner Access
  • Payment Processing
  • Revenue Management
  • Team Management
  • Unified Inbox & Message Templates
  • Unlimited Properties
  • Website Builder

PRO+

16

Per month

Features included:

  • Everything in Pro, plus:
  • Auto-translation for messages
  • White Label and Open API
  • Cash Flow Report
  • Revenue Management
  • Dynamic Pricing
  • Guest Support Tracking Tool
  • AI Agent
  • AI Property Knowledge

User opinions about iGMS price and value

Value for money rating:

Of 30 reviews that provide robust commentary on iGMS's price and value, mention it in a positive light.

Some reviewers find iGMS offers good value for money, highlighting its affordable pricing, fair rates, and the inclusion of essential features like team management, automation, and multi-platform support. Users say the free trial helps them assess its suitability before committing. Reviewers appreciate that the pricing model is competitive, especially for smaller businesses or those starting out. However, some users report the cost can feel high for single-property owners or when scaling up, and a few feel the software is overpriced for the functionality provided. Some reviewers indicate confusion around billing and recent pricing changes.

, and

iGMS integrations (10)

Integrations rated by users

We looked at 306 user reviews to identify which products are mentioned as iGMS integrations and how users feel about them.

PriceLabs logo
PriceLabs

Integration rating: 4.8 (12)

This got me the best prices but difficult to use

Verified reviewer profile picture

Ruth P.

Owner

Stripe logo
Stripe

Integration rating: 4.4 (7)

Being able to take deposits and payments directly from the customer makes the whole process much quicker. Customers can accept a quote and pay their deposit straight away, which helps turn quotes into confirmed jobs.

DD

David D.

Trade Counter Manager

Integration rating: 3.8 (5)

Didn't work well with my market. Priced me out of months of potential rent.

Verified reviewer profile picture

Lisa L.

Owner operator

Integration rating: 4.0 (2)

Works perfect, with or without the plugin.

EP

Eduardo P.

Director

Turno logo
Turno

Integration rating: 4.5 (2)

Schedule cleaners automatically

MC

Matt C.

Owner

Vrbo logo
Vrbo

Integration rating: 4.5 (2)

A hosting platform synced with the rest

MC

Matt C.

Owner

iGMS customer support

What do users say about iGMS customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of iGMS customer support.

Widespread user sentiment highlights fast, friendly, and knowledgeable customer support that resolves issues efficiently.

A fair number of users appreciate the ease of reaching support via chat or phone and value the team's professionalism.

Multiple users note that support is instrumental during onboarding and setup, providing clear guidance and helpful advice.

A limited number of users report slow response times, difficulty reaching support by phone, and lack of consistent follow-up.

Support options

Knowledge base
Faqs/forum
24/7 (live rep)
Email/help desk
Chat

Training options

In person
Documentation
Live online
Webinars
Videos

To see what individual users say about iGMS's customer support, check out the review snippets below.

“iGMS has some areas to improve but is already the leader in my opinion because they are focused on continual improvement of the product and provide excellent customer support.”

CW

Chris W.

Property Manager

“Like many SaaS companies, support quality often depends on the representative and issue complexity.”

GW

Greg W.

President

“I really did want to use this program but even after replying to that message they still had no accountability or wiliness to provide proper support and customer service - If this company starts investing in proper customer support they will trump their competition, until that happens beware if you use this system.”

BM

Bryce M.

Policy Manager

iGMS FAQs

Q. Who are the typical users of iGMS?

iGMS has the following typical customers:
Mid-size Business, Small Business, Freelancers, Large Enterprises

These products have better value for money


Q. What is iGMS used for?

iGMS is the only vacation rental software that automates up to 90% of daily hosting tasks & management. Easily control all OTA accounts like Airbnb, Booking.com, & Vrbo from one multi-calendar. Grow direct bookings with our intuitive Website Builder. Automate your guest communication & cleaning management, accept payments and monitor your financial performance with ease. Collaborate with your team & use rich direct integrations to grow your revenue. Try 14 days for free (no credit card). iGMS FEATURES: - Channel manager - Automated guest messaging - Management of multiple accounts - Multi-calendar - Team management - Automated guest reviews - Financial reporting - Cleaning & task management - In-app and email notification - Key exchange management - Payment processing - Direct booking management - Mobile apps (iOS & Android) iGMS’s powerful automation tools effectively streamline the hosting process, giving you the time and space you need to grow your business. Try vacation rental software that will transform your short-term rental business. Contact us if you have any questions or would like to schedule a demo: sales@igms.com https://www.igms.com


Q. Does iGMS support mobile devices?

iGMS supports the following devices:
iPad, Android, iPhone


Q. What level of support does iGMS offer?

iGMS offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat

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