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ResNexus
4.7
(303)

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Easy-to-Use Property Management Software.

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(13)

ResNexus Pricing, Features, Reviews and Alternatives

ResNexus product overview

Price starts from

20

Per month

Flat Rate

What is ResNexus?

ResNexus is an easy-to-use cloud-based property management software that offers hoteliers a single login solution to help run their property simply and effectively.

Key benefits of using ResNexus

  • ResNexus includes a reservation calendar, which lets supervisors track various reservation details including check-in/out, anniversaries, and surprise bookings on a unified dashboard.

  • It includes a reporting module, which lets businesses create reports and gain insights into operations related to occupancy, revenue, payments, marketing, taxes, retail, operations, and reservations.

  • ResNexus's text messaging functionality allows managers to communicate with guests and increase reviews across websites, such as Google, Facebook, TripAdvisor and more through automated texting review functionality.

  • Along with ResNexus's online booking engine, administrators can also integrate the platform with Hotwire, Orbitz, Expedia, Airbnb, and more to centralize booking processes.

  • Administrators can use Wi-Fi smart lock functionality to manage property locks by directly connecting to Wi-Fi routers across hotels, vacation rentals, lodgings, and storage rentals.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Webinars
    Live Online
    Videos
    In Person
    Documentation

    ResNexus pricing information

    Value for money

    4.5

    /5

    303

    Starting from

    20

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    ResNexus features

    Functionality

    4.6

    /5

    303

    Total features

    147

    8 categories

    Most valued features by users

    Reservations Management
    Booking Management
    Online Booking
    Reporting & Statistics
    Third Party Integrations
    Activity Dashboard
    Reporting/Analytics
    Electronic Payments

    Functionality contenders

    ResNexus users reviews

    Overall Rating

    4.7

    /5

    303

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.44/10
    Rating distribution

    5

    4

    3

    2

    1

    249

    40

    7

    2

    5

    Pros
    So far I've been very happy with it, above everything they have a superb customer service.
    The ResNexus team is very responsive and accessible. They are always improving their services to give the best product and support to their clients.
    The reporting is a fantastic help to our business - keeping us on track and informed - granting some peace of mind during COVID-19.
    Cons
    I then phone the platform and it always turns out it was not there fault. Then I phoned resnexus back and eventually they are forced to admit they are making the mistake.
    There are no features that I dislike. It was relatively easy to integrate other booking platforms, i.e., booking.com and authorize to connect with InnPayment.
    I cannot think of anything that I am unhappy with right now.

    Overall rating contenders

    NS
    AvatarImg

    Neda S.

    Hospitality, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent Choice

    Reviewed 3 years ago

    So far I've been very happy with it, above everything they have a superb customer service.

    Pros

    Resnexus is one of the best booking engine out there. It is very easy to use, user friendly and they keep up with the latest trends in the industry. It's constantly evolve as the industry changes. You can make custom changes.

    Cons

    It maybe not the cheapest out there but you'll get what you paid for! In my opinion it's worth it.

    Vendor response

    Neda, Thanks for your kind review. We appreciate you and your business.

    RM
    AvatarImg

    Ron M.

    Hospitality, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Can't operate my business without it

    Reviewed 3 years ago

    The team at ResNexus has been awesome. They are always available to help and support, although there is very little need to have to call them.

    Pros

    ResNexus is like having an extra employee or two!! I use ResNexus for marketing, booking, and website. The product and service are amazing!!

    Cons

    I wish that it could be integrated with my current lock system.

    Vendor response

    Ron, Thanks for your wonderful review. We're happy to hear you're satisfied with ResNexus. Thanks for your continued business.

    JR
    AvatarImg

    Julie R.

    Marketing and Advertising, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Terrible setup process

    Reviewed 2 years ago

    The customer service and setup process of this software is terrible. It's as if because you are paying monthly they want it to take as long as possible. To be fair our campground is not a simple campground and does have some complexities. However, their setup process started with trying to train us how to do reservations rather than making any effort to get us set up. There is absolutely ZERO documentation...

    Pros

    Best feature we saw on this product was how easy it was to setup site/room blocks that automatically released on certain dates.

    Cons

    It's not remotely customizable to your needs. As a campground a key feature should be site length, that's not an option. There's not even anything in the reservation process that asks for the length of a customer's rig (again a key need for any campground to ensure that you are putting people in sites that they fit). They have little to no written documentation on anything. No on-boarding/setup process that is laid out for you. You will be flying blind and will need to have a lot of time to figure things out on your own.

    Vendor response

    Julie, Thank you for the feedback. We apologize that your experience differed so much from what we hear from other campgrounds. In addition, in 2022 we completely enhanced our online booking engine based on feedback from our campground clients. Site length and vehicle information is handled in an easy-to-use and intuitive way. You can also add many custom fields. In addition, ResNexus is one of the only PMS systems that allow you to connect to OTAs like Airbnb, Booking.com, Hip Camp, Glamping Hub, Book Outdoors, Spot2Nite and more. Unlike some of our competitors, we do not charge per booking and save your business money by using unit based pricing.

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    Albena D.

    Hospitality, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great customer service

    Reviewed 4 years ago
    Pros

    Direct connectivity to all main OTA's Easy to use day-to-day functions such as calendar, grid... Integrated and easy to use payment solution Sophisticated marketing tools ... and all included in the basic version Excellent customer service and support during and after integration Excellent website designers. Website design, SEO and support included in the package

    Cons

    I wish the rates and minimum stays could be adjusted directly from the calendar.

    AM
    AvatarImg

    Anita M.

    Hospitality, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Glad we switched

    Reviewed 3 years ago

    When I first signed on with them there were a few personnel changes that were worrisome but turned out to be no big deal. They call back when you leave them a message and seem to genuinely want to fix or change problems that I have brought up.

    Pros

    This software captures all the information we need for our small motel and it is very easy to use. We opted to have them build and host our website and it is so easy to make changes.

    Cons

    There are a few things that could use tweaking but for the most part everything works smoothly. Some of the reports could be simpler actually.

    Vendor response

    Anita, Thanks for the great review! We appreciate your feedback and look forward to serving your business for a long time!

    ResNexus FAQs

    Q. What type of pricing plans does ResNexus offer?

    ResNexus has the following pricing plans:
    Starting from: $20.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of ResNexus?

    ResNexus has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business

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    Q. What languages does ResNexus support?

    ResNexus supports the following languages:
    English

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    Q. Does ResNexus support mobile devices?

    ResNexus supports the following devices:
    Android, iPad, iPhone

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    Q. Does ResNexus offer an API?

    No, ResNexus does not have an API available.

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    Q. What other apps does ResNexus integrate with?

    ResNexus integrates with the following applications:
    Authorize.Net

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    Q. What level of support does ResNexus offer?

    ResNexus offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep)

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