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Easy-to-Use Property Management Software.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.5
/5
303
Starting from
20
Per month
Flat Rate
Value for money contenders
Overall Rating
4.7
/5
303
Positive reviews
249
40
7
2
5
Overall rating contenders
Neda S.
Hospitality, 1-10 employees
Used daily for 2+ years
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So far I've been very happy with it, above everything they have a superb customer service.
Resnexus is one of the best booking engine out there. It is very easy to use, user friendly and they keep up with the latest trends in the industry. It's constantly evolve as the industry changes. You can make custom changes.
It maybe not the cheapest out there but you'll get what you paid for! In my opinion it's worth it.
Neda, Thanks for your kind review. We appreciate you and your business.
Ron M.
Hospitality, 1-10 employees
Used daily for 2+ years
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The team at ResNexus has been awesome. They are always available to help and support, although there is very little need to have to call them.
ResNexus is like having an extra employee or two!! I use ResNexus for marketing, booking, and website. The product and service are amazing!!
I wish that it could be integrated with my current lock system.
Ron, Thanks for your wonderful review. We're happy to hear you're satisfied with ResNexus. Thanks for your continued business.
Julie R.
Marketing and Advertising, 1-10 employees
Used daily for less than 6 months
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The customer service and setup process of this software is terrible. It's as if because you are paying monthly they want it to take as long as possible. To be fair our campground is not a simple campground and does have some complexities. However, their setup process started with trying to train us how to do reservations rather than making any effort to get us set up. There is absolutely ZERO documentation...
Best feature we saw on this product was how easy it was to setup site/room blocks that automatically released on certain dates.
It's not remotely customizable to your needs. As a campground a key feature should be site length, that's not an option. There's not even anything in the reservation process that asks for the length of a customer's rig (again a key need for any campground to ensure that you are putting people in sites that they fit). They have little to no written documentation on anything. No on-boarding/setup process that is laid out for you. You will be flying blind and will need to have a lot of time to figure things out on your own.
Julie, Thank you for the feedback. We apologize that your experience differed so much from what we hear from other campgrounds. In addition, in 2022 we completely enhanced our online booking engine based on feedback from our campground clients. Site length and vehicle information is handled in an easy-to-use and intuitive way. You can also add many custom fields. In addition, ResNexus is one of the only PMS systems that allow you to connect to OTAs like Airbnb, Booking.com, Hip Camp, Glamping Hub, Book Outdoors, Spot2Nite and more. Unlike some of our competitors, we do not charge per booking and save your business money by using unit based pricing.
Albena D.
Hospitality, 1-10 employees
Used daily for less than 6 months
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Direct connectivity to all main OTA's Easy to use day-to-day functions such as calendar, grid... Integrated and easy to use payment solution Sophisticated marketing tools ... and all included in the basic version Excellent customer service and support during and after integration Excellent website designers. Website design, SEO and support included in the package
I wish the rates and minimum stays could be adjusted directly from the calendar.
Anita M.
Hospitality, 1-10 employees
Used daily for less than 6 months
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When I first signed on with them there were a few personnel changes that were worrisome but turned out to be no big deal. They call back when you leave them a message and seem to genuinely want to fix or change problems that I have brought up.
This software captures all the information we need for our small motel and it is very easy to use. We opted to have them build and host our website and it is so easy to make changes.
There are a few things that could use tweaking but for the most part everything works smoothly. Some of the reports could be simpler actually.
Anita, Thanks for the great review! We appreciate your feedback and look forward to serving your business for a long time!
ResNexus has the following pricing plans:
Starting from: $20.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of ResNexus?
Q. Does ResNexus support mobile devices?
Q. What other apps does ResNexus integrate with?