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ResNexus Pricing, Features, Reviews and Alternatives
ResNexus product overview
What is ResNexus?
ResNexus is a cloud-based property management solution that helps businesses in the hospitality industry streamline processes related to room bookings, email marketing, and guest management. Agents can utilize the in-built calendar to track monthly or daily reservations based on multiple criteria such as guest names, check in or check out dates, payments status, and more.
Key benefits of using ResNexus
Typical customers
Platforms supported
Support options
Training options
ResNexus pricing information
Value for money
4.5
/5
294
Starting from
3
Per month
Value for money contenders
ResNexus features
Functionality
4.6
/5
294
Total features
76
8 categories
Functionality contenders
ResNexus users reviews
Overall Rating
4.7
/5
294
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.44/10
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Overall rating contenders
Oscar P.
Verified reviewer
Hospitality, 1-10 employees
Used daily for 6-12 months
Review source
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It has been a Great software, I’ve been using this for over a year now and I can say that it has helped me a lot mainly because some of the features that the software includes I wasn’t able to do it before such as spa and other entertainment activities management, I will definitely recommend for those people who want to improve their services and their company.
I like that is a software that is easy to use, it helps you to have more control on different areas whether is your company or your hotel, for me many years I’ve been managing on the classic way but with this software things are just getting even more easy to do, I can let this software to do functions that not many people can do because and that’s what I like about the software.
It has some features that I didn’t like mainly because these are just features that you can do by yourself and it can also be done if you combine with other Arias, like housekeeping manage, so it will be better to let some of the features out and add a feature that allows me to promote my services so more people know about it.
Tammy B.
Hospitality, 1-10 employees
Used daily for 6-12 months
Review source
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Overall my experience with ResNexus has been nothing less then amazing. As many companies, with Covid-19 being rampant, there was a ton of turn over at ResNexus however the die hard employees that stayed and fought the merry fight have been 100% supportive and answer my calls and emails in a very timely way.
When I first bought my motel, and began searching for a software program that was user friendly but could give me all the reports I needed to build a solid financial snap shop (previous [SENSITIVE CONTENT HIDDEN] tossed all records) I interviewed and checked out several programs. ResNexus was by far the most user friendly and also had the additional feature of a point of sale program for me to use for the new gift shop I was adding to the motel. And they also were willing to design a beautiful website that would go hand in hand with my reservation system. It was a no brainer!
Their have only been two things at this point that I have had an issue with...The first being the ability to download information from my reservation system to my Quickbooks program. Most businesses do the online Quickbooks program, and I unfortunately had bought the downloadable 2020 Professional Business version (old school) and this Quickbooks version would not allow the ResNexus reservation system...
Tammy, Thanks for your feedback! We appreciate you choosing ResNexus.
Laura S.
Hospitality, 1-10 employees
Used daily for 1-2 years
Review source
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Without a doubt, the customer service alone is worth the price of this product. You are assigned a designated agent to help you and there is an emergency contact if needed as well. The training is very thorough and clear. While the software itself is great for our needs, the customer service is the main reason we will not switch anytime soon.
Resnexus is very easy to customize and set up. We are able to update pricing, minimum stays and information at any time. The customer service is top notch and I love the online tutorials and videos for learning about new features.
The website information can be a little overwhelming and cumbersome for someone like me who isn’t great at it, but with the help of our designated agent or online tutorials, I can usually figure it out. I think it’s a great program for people who don’t know how to build their own internet products!
Rhitt F.
Hospitality, self-employed
Used daily for less than 6 months
Review source
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Overall its a great system- Its all you need to run all/most aspects of your business. I.E. your reservation page and your website are linked, links to a solid credit card merchant, reservation software is fairly intuitive. However, you will drive yourself to the point of insanity trying to make changes, and other things that aren't straight forward. I.E. a one night reservation.- That being said, customer service is always there to help. I feel that the price, is not too expensive for only having to pay one company that can do so many things for your business. My only suggestion to them is to update the reservation system, making it more user friendly or idiot proof. I've only been using it for a few months. Maybe I'll get it down by the end of the year! !!!.
I like the look of the "grid" , making a reservation is fairly simple, ability to prepare taxes, and the link to the credit card system. Finally, the reservation page that links to your website that they create for you is the best part for me. Customer service is awesome, you always talk to live person. Very responsive. They will help the best they can in a timely manner.
If you have to change to a reservation, such as, add another night, or try to do a weekly rate, move to a different room, charge a monthly rate. Its nearly impossible. If you're trying to do an ongoing monthly rental- its difficult. You might as well shoot yourself now. It takes like 5 steps and doesn't work. The support team will eventually fix it, but you look like an idiot when you're trying to...
Thank you for taking the time to write this review and for the feedback. We're apologize that you experienced issues with trying to change a reservation after it was made. Thank you for your kind comments about our customer support. We have made many improvement since your initial comment. For the situation in which your business was looking to change the dates or room we recommend using the drag...
ShelleyAnn H.
Leisure, Travel & Tourism, 1-10 employees
Used daily for 2+ years
Review source
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The benefits of using ResNexus are multifold: I believe ResNexus is on the leading edge of this technology. You have a system that works is always up and running making us look professional. The support staff are very friendly and very helpful, always there to lend a helping hand. ResNexus is also looking to update their systems to keep up with the necessary changes that happen from time to time. The whole company is a pleasure to deal with and very affordable.
How easy it is to use on a daily basis and to train incoming staff. The system is robust and very professional. It is very affordable and the company is a pleasure to deal with.
There is nothing that I don't enjoy about this software.
ResNexus FAQs and common questions
Q. What type of pricing plans does ResNexus offer?
ResNexus has the following pricing plans:
Starting from: $3.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of ResNexus?
ResNexus has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does ResNexus support?
ResNexus supports the following languages:
English
Q. Does ResNexus support mobile devices?
ResNexus supports the following devices:
Android, iPad, iPhone
Q. Does ResNexus offer an API?
No, ResNexus does not have an API available.
Q. What other apps does ResNexus integrate with?
ResNexus integrates with the following applications:
Authorize.Net
Q. What level of support does ResNexus offer?
ResNexus offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep)
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