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RocketRez Logo

POS software to help you manage your tour or attraction

RocketRez Pricing, Features, Reviews and Alternatives

RocketRez FAQs

Q. What type of pricing plans does RocketRez offer?

RocketRez has the following pricing plans:
Starting from: $15000.00/year
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of RocketRez?

RocketRez has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does RocketRez support?

RocketRez supports the following languages:
English


Q. Does RocketRez offer an API?

No, RocketRez does not have an API available.


Q. What other apps does RocketRez integrate with?

RocketRez integrates with the following applications:
TourOpp GO, Google Analytics 360, Cardknox, PayPal Checkout, Stripe, Rezdy, Virtuous, Google Pay, Affirm, Mailchimp, Twilio, Shift4, HubSpot CRM


Q. What level of support does RocketRez offer?

RocketRez offers the following support options:
Chat, 24/7 (Live rep), Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base

RocketRez product overview

Price starts from

15000

Per year

Usage Based

What is RocketRez?

RocketRez is a cloud based POS system and reservation platform built specifically for high volume Tour and Attraction venues. Our fully integrated platform handles every aspect of your business, including online sales, ticketing, photos, private events and much more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Phone Support
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

In Person
Documentation
Webinars
Live Online
Videos

Not sure about RocketRez? Compare it with a popular alternative

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Starting from

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Usage Based

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Why am I seeing this?

RocketRez pricing information

Value for money

4.2

/5

22

Starting from

15000

Per year

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

RocketRez features

Functionality

4.0

/5

22

Total features

74

5 categories

Most valued features by users

Reservations Management
Online Booking
Booking Management
Third-Party Integrations
Reporting & Statistics
Activity Dashboard
Reporting/Analytics
Calendar Management

Functionality contenders

RocketRez users reviews

Overall Rating

4.4

/5

22

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.32/10
Rating distribution

5

4

3

2

1

11

9

1

1

0

Pros
The team at RR is absolutely great on all fronts. We’re super satisfied and currently working on some fresh ideas with them to further rollout solutions at our company.
RocketRez helps our passengers get to work on time and I know they all appreciate it very much. I know that if I had to commute, having a reservation system like this one would ease some stress.
The ease of going from an older program to RRZ was amazing. Getting started with RRZ made everything much easier in so many departments.
Cons
We wasted money on other products that never did it "all. We were using 3 programs to do the job of just RRZ.
As much as we have been able to really customize the software to suit our company, there are still some limitations that can be a bit frustrating at times.
Overall, I think it offers an array of tools. When we first started it was very difficult to set up as most of the examples were based on boating or wedding companies.

Overall rating contenders

AS
AvatarImg

Andrew S.

Maritime, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Rocket Rez Review

Reviewed 4 months ago

We have had an overall good experience with Rocket rez and continue to recommend it to industry peers.

Pros

Reservations ticketing with a retail point of sale in one.

Cons

Analytics, Reporting, conversion tracking.

JR
AvatarImg

Julie R.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

A Great All in One Solution

Reviewed 5 months ago
Pros

RocketRez has been a game-changer for our business with its versatile ticketing software. The integration with third-party platforms like Viator has streamlined our ticket sales, making our offerings accessible to a wider audience. The ability to purchase tickets online has greatly enhanced customer convenience and boosted our sales. What sets RocketRez apart is its comprehensive capability to handle ticketing, retail, and food and beverage sales all in one platform. This all-in-one solution simplifies our operations, saving us time and reducing complexity. Additionally, the robust reporting and analytics tools provide valuable insights, helping us make informed decisions. Their incredible customer service deserves special mention—they are always prompt and helpful whenever we need assistance. Overall, RocketRez has improved our efficiency and customer experience, making it an indispensable tool for our business. Highly recommended!

Cons

While RocketRez offers many benefits, there are a few drawbacks we've encountered. Some steps in the system feel redundant, which can slow down our workflow. The reporting feature, though powerful, could benefit from more customization options to better suit our specific needs. Additionally, updates occasionally introduce unwanted changes to existing products and payment setups, causing disruptions that require time to resolve. Despite these issues, RocketRez remains a valuable tool, but there's room for improvement.

JW
AvatarImg

James W.

Museums and Institutions, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Rocket Rez Review June 2024

Reviewed 4 months ago

Software that does core activities (booking/processing) well but has limitations with customer facing design. Next to no true CRM functions found in other timed attendance solutions

Pros

Zero issue with booking and credit card procession

Cons

Limited custom financial routine reporting

BE
AvatarImg

Brian E.

Museums and Institutions, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good System

Reviewed 4 months ago

Fairly good. Easy system to use. Reliable.

Pros

Ease of Use. Layout of System and it is reliable.

Cons

Getting an agent to assist with Support Issues

BB
AvatarImg

Bridgette B.

Museums and Institutions, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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All in One Service

Reviewed 5 months ago

I have found that RocketRez has been an easy platform to use and learn. There are some features like coupons that require multi-steps that can cause some grief. Overall, I think it offers an array of tools. When we first started it was very difficult to set up as most of the examples were based on boating or wedding companies. Where ours in more complex in our offerings.

Pros

Coming from a complex company, we are very fortunate to be able to use a singular platform to run both our giftshop, in person POS system, and online sales platform.

Cons

The reporting side of the platform has been a flaw for us, this is due to it not pulling the correct numbers and miscounting our revenues. I do believe we could limit some of these miscalculations if our system was fully set up to meet our needs.

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