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RocketRez
POS software to help you manage your tour or attraction
RocketRez has the following pricing plans:
Starting from: $15000.00/year
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of RocketRez?
RocketRez has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does RocketRez support?
RocketRez supports the following languages:
English
Q. Does RocketRez offer an API?
No, RocketRez does not have an API available.
Q. What other apps does RocketRez integrate with?
RocketRez integrates with the following applications:
TourOpp GO, Google Analytics 360, Cardknox, PayPal Checkout, Stripe, Rezdy, Virtuous, Google Pay, Affirm, Mailchimp, Twilio, Shift4, HubSpot CRM
Q. What level of support does RocketRez offer?
RocketRez offers the following support options:
Chat, 24/7 (Live rep), Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base
RocketRez is a cloud based POS system and reservation platform built specifically for high volume Tour and Attraction venues. Our fully integrated platform handles every aspect of your business, including online sales, ticketing, photos, private events and much more.
Typical customers
Platforms supported
Support options
Training options
Starting from
15000
Per year
Usage Based
Starting from
0.01
One-time payment
Value for money
4.2
/5
22
Starting from
15000
Per year
Usage Based
Value for money contenders
Functionality
4.0
/5
22
Total features
74
5 categories
Functionality contenders
Overall Rating
4.4
/5
22
Positive reviews
91
%
11
9
1
1
0
Overall rating contenders
Andrew S.
Maritime, 51-200 employees
Used daily for 2+ years
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We have had an overall good experience with Rocket rez and continue to recommend it to industry peers.
Reservations ticketing with a retail point of sale in one.
Analytics, Reporting, conversion tracking.
Julie R.
Leisure, Travel & Tourism, 11-50 employees
Used daily for 1-2 years
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RocketRez has been a game-changer for our business with its versatile ticketing software. The integration with third-party platforms like Viator has streamlined our ticket sales, making our offerings accessible to a wider audience. The ability to purchase tickets online has greatly enhanced customer convenience and boosted our sales. What sets RocketRez apart is its comprehensive capability to handle ticketing, retail, and food and beverage sales all in one platform. This all-in-one solution simplifies our operations, saving us time and reducing complexity. Additionally, the robust reporting and analytics tools provide valuable insights, helping us make informed decisions. Their incredible customer service deserves special mention—they are always prompt and helpful whenever we need assistance. Overall, RocketRez has improved our efficiency and customer experience, making it an indispensable tool for our business. Highly recommended!
While RocketRez offers many benefits, there are a few drawbacks we've encountered. Some steps in the system feel redundant, which can slow down our workflow. The reporting feature, though powerful, could benefit from more customization options to better suit our specific needs. Additionally, updates occasionally introduce unwanted changes to existing products and payment setups, causing disruptions that require time to resolve. Despite these issues, RocketRez remains a valuable tool, but there's room for improvement.
James W.
Museums and Institutions, 11-50 employees
Used daily for 1-2 years
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Software that does core activities (booking/processing) well but has limitations with customer facing design. Next to no true CRM functions found in other timed attendance solutions
Zero issue with booking and credit card procession
Limited custom financial routine reporting
Brian E.
Museums and Institutions, 11-50 employees
Used daily for 1-2 years
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Fairly good. Easy system to use. Reliable.
Ease of Use. Layout of System and it is reliable.
Getting an agent to assist with Support Issues
Bridgette B.
Museums and Institutions, 51-200 employees
Used daily for 2+ years
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I have found that RocketRez has been an easy platform to use and learn. There are some features like coupons that require multi-steps that can cause some grief. Overall, I think it offers an array of tools. When we first started it was very difficult to set up as most of the examples were based on boating or wedding companies. Where ours in more complex in our offerings.
Coming from a complex company, we are very fortunate to be able to use a singular platform to run both our giftshop, in person POS system, and online sales platform.
The reporting side of the platform has been a flaw for us, this is due to it not pulling the correct numbers and miscounting our revenues. I do believe we could limit some of these miscalculations if our system was fully set up to meet our needs.