Bullhorn Features

Pros

Intuitive workflow with the ability to track the most important Activities, events, and stats They have built up many great partnerships with 3rd party products and services so that integration can be very easy Customer Support has improved dramatically in the last 5 years.

Cons

Reporting has improved with the S-Release for standard reports.

Rating breakdown

Time used: 1-2 years

Pros

Easy to use, follows recruiting process very well.

Cons

Reporting is very limited, Professional Services is very difficult to work with and the operate very slowly

Rating breakdown

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

Pros

The reports are very helpful for management, assuring workflow accountability.

Cons

I realize BH is working with a third party and has a tool in beta (I tested it); it's missing a few things (cannot attach resumes).

Rating breakdown

Likelihood to recommend

Recommendations to others considering Bullhorn

It would depend on what system you are moving from. If coming from nothing, you may not understand the value of all the bells and whistles that BH provides. Have a clear vision of your organization's needs. Get users excited about the change, get them to buy in early. With any change, whether moving to BH or some other software, there will always be a few people they never get on board. Have a point person from each office to lead the charge. Have several BH admins; don't let that knowledge walk out the door with turnover.

Pros

Syncs real time. Shares info with others on my team.

Cons

I would prefer that it automatically default to new search of entire database.

Rating breakdown

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

Pros

The time to get a recruiter or an account manager up to speed on the basics of Bullhorn is relatively simple.

Cons

Bullhorn has lots of great tools out of the box so it is best to explore this before completing too much customization and automations. You may find better out of the box ways to do things versus spending money on customizations that you don't need or use after going live.

Rating breakdown

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

Recommendations to others considering Bullhorn

Know your user group and their ability to adapt to a new tool. There is a change management element to Bullhorn so it is best to prepare people for life after implementation. Your Project Manager for implementation will be invaluable after Go Live as they will know the ins and outs of your configuration- this person should be someone that you will retain in the organization as they will be your Super Guru.

Pros

User Friendly Easy to navigate Can quickly bring new employees up to speed Fast response from customer support Live Chat support functionality

Cons

Reporting

Rating breakdown

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

Pros

Highly intuitive UI that's easy to adopt for the recruiter or sales type.

Cons

1. The UI shows flashes of brilliance with certain aspects, but lacks uniform functionality across the board. 2.

Rating breakdown

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

Pros

For recruiters this is a great tool for everyone to get access to other employees posts, comments, etc.

Cons

There was difficulty pulling certain reports. Constantly ran into issues where we had to contact support.

Rating breakdown

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

Pros

We are able to integrate third-party software into our platform which allows us to work from one tool.

Cons

With so many features, the user interface can become cumbersome and imperfect.

Rating breakdown

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

Recommendations to others considering Bullhorn

We've been very successful and have managed a great deal of growth with no hiccups as a result. I think you'll find this software will meet your recruiting management needs.

Pros

They have a pretty great annual party in Boston.

Cons

Just about everything else.

Rating breakdown

Time used: 1-2 years

Frequency of use: Daily

Pros

It was very intuitive and easily interfaced with all of the different recruiting websites and made it easy to track recruits.

Cons

It took a little while to get the hang of it but that is normal when trying new software.

Rating breakdown

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

Pros

- Efficient tasklist and search - Managing client and talent leads has become much easier - A real time saver - Contact list is searchable and easy to navigate An extremely useful service for integrating databases (e.g. client and sales, recruiting data etc).

Cons

- Some problems with user interface, like popups - Refreshing posts is sometimes delayed, especially if they are close in time - Small window sizes, requires lots of scrolling action - Speed – data transmission could be much faster - Needs a lot of updating and administration (which is honestly the problem of all CRM sofrware) - Keeps old data which you have to delete manually, or it will interfere with current priorities

Rating breakdown

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

Pros

It's very customizable and very easy to use; users generally are unaware of its capabilities so it's always amazing to show them and surprise them

Cons

Some more reporting aspects would be really cool and also an ability to track all previous activity/statuses

Rating breakdown

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

Pros

Customization - Bullhorn is very customizable. We can easily add components and fields to the interface within each function of the CRM.

Cons

User Interface - Though highly customizable, the windows and popups can be quirky.

Rating breakdown

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

Recommendations to others considering Bullhorn

I would suggest making sure that the CRM software you select is highly customizable. We have realized a clear, positive benefit from Bullhorn's ability to integrate with other software. We have our background check vendor integrated within our CRM platform and by doing so have saved a great deal of time and money as a result.

Pros

There are many data points to slice & dice.

Cons

I need more performance metrics reports.

Rating breakdown

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

Pros

Customizability of UI in list views, Resume parsing API,

Cons

Lacking native reporting tool to succeed Cognos (and come built in, versus Canvas add-on)

Rating breakdown

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

Pros

Covers the full-scope of the staffing and recruiting process from prospecting sales leads, to coorespondance tracking to placements and reporting.

Cons

This also makes training new users a bit more time costly than training on other software/systems.

Rating breakdown

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

Pros

The fastest and easiest way to source and recruit candidates.

Cons

The SMS option has a very limited allowable characters.

Rating breakdown

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

Pros

Bullhorn is cutting edge and very third party recruitment friendly.

Cons

They offer no very little pricing flexibility. Too laborious are keypunching and double work because of the email platform change.

Rating breakdown

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

Recommendations to others considering Bullhorn

Access their extensive training and spend the time on the front end to customize.

Pros

Always real live people, with real solutions!

Cons

Bullhorn offers so many features and options, it can become overly complicated to do simple tasks. This resulted in a lower score for "ease of use" from me. The training videos are very basic and hard to sift through to find the right information for my needs.

Rating breakdown

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

Recommendations to others considering Bullhorn

Great product and great service. Don't be leery of calling to get clarification on some processes.

Pros

User friendly to those who have worked with applicant tracking systems or CRMs.

Cons

No stand out feature in comparison to other ATSs.

Rating breakdown

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

Pros

Customer Service.

Cons

the security log out feature - which (obviously) logs users out of phone and computer sessions after 120 minutes of inactivity

Rating breakdown

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

Recommendations to others considering Bullhorn

Transitioning to this tool has been very simple and walking other through how to use the tool is relatively pain-free.

Pros

Easily customizable, integrates well with our 3rd party applications, onboarding is online and eliminates the hassle of paperwork.

Cons

We are really looking forward to seeing the Back Office product get a UI facelift.

Rating breakdown

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

Pros

The Support Team is always thorough and available.

Cons

Fortunately, there is a helpful database, however, there is still a huge need for better training for their reporting tools.

Rating breakdown

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

Pros

Customer service, easy of use.

Cons

Custom requests can get costly.

Rating breakdown

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend