Bullhorn ATS & CRM Features

The LinkedIn integration (to import candidates into Bullhorn from LinkedIn)

The front end (user interface) is extremely old, slow and not intuitive to our users.

I like the ATS and scheduling the best, but activity tracking and email sending are also very easy to use and to learn

Nothing comes to mind; the features and benefits meet our needs very well

Bullhorn is so user friendly first off! When i train new employees on the use and flow of Bullhorn I have never had an issue with them not understanding. There are so many training videos that show step by step instructions on how to move throughout Bullhorn that are so helpful!

There are sometimes latency issues, but this seems to get fixed quite fast! Other than that, we typically do not have many issues within Bullhorn that are worth complaining about.

Its easy to set up and use and has a user friendly interface

No built in reporting function as standard

It's easy to pick up if you're a new user, the navigation is intuitive and it's rather easy to find what you need, input data, etc.

There's a lot of bugs and issues when it comes to logging in to sessions, it kicking you out too quickly, and a lot of features are either redundant or don't exist. (ie. you can't delete a company profile?) It's also difficult to edit features in the field mapping, acts too much like coding if you're not familiar with how to make those changes.

- The ability to hashtag consultants, client contacts & candidates - The appearance is user friendly - The ability to customise individual views at the consultant level - The availability of training online - The ability to customise yourself without the help of the team.

- It's old & clunky with attempts to modernise its appearance & features. - The search uses boolean so consultants require training to know how to search, build lists & find candidates & contacts. EG, you write 'Bob' into search, & it won't appear but you'll add an asterisk & it will appear. If you had 'Bob Jane' in the first name, it also won't appear. - The filters don't work correctly. EG, we...

Read more

the big amount of data managed by the system

the difficulty I found in order to search the candidates

User friendly complexity is reduced a lot compared to the old version of software. It has an option to save the visa status of the candidate. Tracking candidates and updating their status if they are available in the market or not is easy. Using it couple of time makes you an expert in it. Picks up the exact candidates which we are looking for based on the key skills which we have used. It has an option...

Read more

if the resume is in the PDF format then this cannot be downloaded in the DOCX format. When we are facing an issue we don’t have a source to gain knowledge about it only the training of this software is given at particular time. I see that there is a bit delay in the customer service response. When we open three to four new tab and open new jobs in each and refresh the highlighting part will be interchanged.

Bullhorn is like a cellular phone - all in the palm of my hand - well both of my hands technically - click the mouse with my right hand and type with my left hand when need be. Bullhorn is easy to use, easy to read, it's organizational, it gives you the ability to edit and delete incorrect notations and through contact with Bullhorn's Support Services we've been able to have the software edited for...

Read more

Every perfect piece of software comes with its defects. No person is perfect and nothing they create is perfect either. Bullhorn is stubborn in the category of taking extra steps. When I receive resumes via email, I can simply parse them in no strings attached. However, if I try to parse a resume that has been sent via fax, the option is not there. As a user, one must add the candidate, save the candidate...

Read more

It appears to really function beautifully. And it's a fit with a retained executive search organization's needs. And it appears to be reasonably priced.

It probably has a more limited utility for a one or two person retained executive search firm.

Bullhorn Technical Support is simply amazing. I am in awe of their customer service and their knowledge of the system. Customer Service for me means that I'm not put on hold for an inordinate length of time nor am I forced to leave a message after negotiating with a voicemail system that requires me to struggle with too many options. I greatly appreciate Bullhorn Technical Support's sending me a follow up email to any issue I may have had; these emails help me to remember the issue and how it was resolved. Lastly, I realize that Bullhorn has many partners in its Marketplace but I do not receive solicitation calls from them; this is very important to me, as I receive many such calls from other vendors and it is a burden to say the least.

I do not remember which version of Bullhorn I used at my first job (from 2007 to 2013). I do know, however, that when I started to use Bullhorn in my second job one of the features that was available in the earlier version (ability to run ad hoc reports based on the various fields in Bullhorn records) was no longer available. I found this feature extremely useful as a Bullhorn administrator for my...

Read more

Bullhorn provides seamless integration with MS Exchange that allows for tracking of in/outbound communication with clients and candidates. Emails are clearly tracked replacing the need to document activity or cross-reference multiple systems in preparation for your next call. Through customization; You can configure Bullhorn to fit your organizations workflow, naming conventions or custom fields et...

Read more

Integration with Bullhorn Marketplace: the solutions offered in Bullhorn's Marketplace are extremely relevant; however the integration and go-live process lacks the support and guidance that we've come to expect through our experience with the core ATS product. New API unveiled with Bullhorn S release offered cross-browser accessibility; however some solid features were left behind and modular layout took a step back which added a few more clicks per page. System up-time: Extremely reliable, but back-end performance and data indexing has, and continues, to be an issue from time to time.

It does what any staffing firms needs. good selection of programs that can be integrated (but you can never have too many options!)

down times/issues do come up could use better process for doing certain searches (noted in review)

There is a wide marketplace of third party partners who can offer additional features that can easily be implemented into the core product.

Time scale to deliver changes that require assistance from Bullhorn are too long. It would be good to have a fast track option for minor changes.

This is a tool where everything is ready at hand. Bullhorn offers opportunities for lead generation, as well as for requirement delivery. The management process is seamless and does not require creating API linkages between multiple programs. All the information about each user/employee is organized in a logical and visually convenient form. Besides, the program offers easy and fast abilities to contact...

Read more

To tell the truth, it was hard to find anything we do dislike about Bullhorn. There are just some small shortcomings we would like to see improved in the future releases. For instance, our company would appreciate greatly if Bullhorn paid more attention to their ATS functionality. Very rarely, but still, there might be some problems with the e-mails arrival (personally, we faced this error just once or twice). In general, Bullhorn is a satisfactory platform.

Organization - The layout of the Bullhorn interface is simple. This makes training new users easy and makes working in bullhorn stress-free. Detail - Bullhorn allows us to enter and retrieve a great amount of detail within records. This allows for accurate reporting and follow-up. Customization - Bullhorn is very customizable. We can easily add components and fields to the interface within each function of the CRM.

User Interface - Though highly customizable, the windows and popups can be quirky. The sizes of windows for example can sometimes be to small for the data contained and require a great deal of scrolling to navigate through. Email Capability - Bullhorn would be better with a full service email suite which included all of the functions of MS Outlook for example. Data speed - We all want to work faster. Bullhorn can sometimes be a bit sluggish with the transmission of data.

Bullhorn is the best ATS I have ever used. It is very user-friendly. It only took me a day to know my way around bullhorn. It allows you to edit fields while you are looking at the list. This is very helpful as you do not need to click on a specific link to have it edited. Also, I love that it is integrated with MS Exchange as email conversations are recorded and can be seen by all internal employees. In addition, it is very easy to track the progress of each requisition. Bullhorn also allows you to set up reminders which are very helpful for busy recruiters like me. I love that text messages are also recorded in the system. Lastly, they have an awesome technical support team! Way to go!

For me, Bullhorn can still improve on tearsheets. Recruiters should be able to edit fields without them having to click a specific link/candidate. It would be very beneficial if they would add this feature as most job postings are really fast-moving. Another thing that I have noticed is with duplicate candidates. Sometimes I add a specific candidate and it shows me, 50 plus duplicate candidates. When I try to click one, it's nowhere similar to the resume that I uploaded. I hope they can do something about this.

- Easy to use for a small operation such as ours - Great customer service - Regular updates to the software

- New features are rarely communicated and it's difficult to find out what products were added and are available to me (We have Bullhorn S release and lots of functionality is available but I wouldn't know about) - Some type of automation would be needed to make daily processes easier, for example, buttons to track calls vs. having to add a note - Currently no data mining tool available for no cost that would allow to clean up data.

Hi Juli, Thank you for your feedback regarding are communication style with new features. We strive to provide a great experience and provide our customers with all the information that they need to be successful, and it is helpful to know where we can improve. I will send you a private email with a link to the customer portal. In addition to great learning videos, the portal also provides detailed monthly listings of all new features, updates, bug fixes, etc. If there is anything else that I can help with, please feel free to email me at emily.saquet@bullhorn.com.

- A truly simplistic layout - Seamless integration of all data from different sources to one complete Bullhorn database. - Efficient tasklist and search - Managing client and talent leads has become much easier - A real time saver - Contact list is searchable and easy to navigate An extremely useful service for integrating databases (e.g. client and sales, recruiting data etc). Bullhorn is one of the best CRM’s I have worked with. Simple, clean visuals, intuitive functions, good integration features. Allows synchronization with other programs and tools. - Customizable, with lots of functions - Compatible with tons of other software

- Some problems with user interface, like popups - Refreshing posts is sometimes delayed, especially if they are close in time - Small window sizes, requires lots of scrolling action - Speed – data transmission could be much faster - Needs a lot of updating and administration (which is honestly the problem of all CRM sofrware) - Keeps old data which you have to delete manually, or it will interfere with current priorities

Excellent user interface with the ability to have various tabs on candidates so that different parts of the organization can see what they need. Tracking of emails with both Candidates/Employees as well as Hiring Managers/Client Contacts History is kept of progress through each job Candidates can be in the process for several jobs at once Search is very easy to find candidates in the database that match the job. It is also very simple to search for past jobs that may be similar to see candidates that had previously been successful.

No cons were added to this review

We were encouraged to use a different ATS and chose to pay a little MORE for Bullhorn S for a few reasons: 1. Email is the primary form of communication for many conversations and the ability to be in the database while in Outlook was the number one reason for choosing Bullhorn S 2. Having the ability to create a workflow that matched our needs was a must. We do both direct hire and high volume...

Read more

Unfortunately the program setup forces you to select creation of emails using either Outlook or within the ATS. We create our emails using Outlook as normal and the emails are logged in the database. BUT if you are doing a mass email or want to use a stored template, it is a little bit of a process to bring up the email editor and to email via the database. That is manageable. The real issue is that often emails sent within the database wind up in SPAM. I have been told that there is NO solution. It means that I must follow up with the email recipient to guarantee receipt.

Bullhorn is a super user friendly CRm compared to other ATS or CRM software available. We are able to easily integrate job boards and this list of available integrations seems to be growing by the month! My favorite feature is the texting! A lot of people respond to text and the convenience of having it on BH is easier than trying to find other sources (even though integrations are available)

Bullhorn offers a matching feature and several filtering systems to help identify candidates. I find these to be lacking with room for improvement. You can go to filter out candidates for a warehouse role but could end up with a variety of admin and blank resumes. It is hit and miss but that could even reflect how our data is parsed into the system. I personally have not had much success using this feature.

Bullhorn helps to streamline the recruitment process by allowing your jobs, candidates and placements to all be in one place at your fingertips. You can create a simplified workflow on each entity so you can see what has been done, what stage the record is at and helps to keep your process on track. The reporting is easy to use and allows for follow up with your team members. The list views are very easy to train and once you understand one, you can navigate easily through the system. Training becomes easy because the tool has a standardized look and feel.

There are a few areas within the application that you do not have the ability to configure. If these area had configuration ability it would be great. The overall application has tons of customization and configuration ability but those few small areas that don't really should be inline with all the other areas.

Bullhorn is one of those software's out there that are pretty straightforward in terms of use. Great specially for those starting out in the recruiting world. What makes bullhorn great is that its not only a good end to end application tracking system but it also serves as a candidate pool of all the candidates that all the users within the company has ever entered in. Not only do you get a CRM but you also get a Job board. For recruiters like me another Job board to source on is another mine of gold. Its also great that you can link Monster.com to it. Makes parsing candidates form Monster a lot easier and saves time.

Nothing really , I just wished they had like a night mode or a livelier color scheme.