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Canva
5
10.1K
4
2.6K
3
327
2
25
1
31
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Graphic design & video editing tool for web and print
Table of Contents
Canva - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Canva overview


Based on 13266 verified user reviews
What is Canva?
Canva is a graphic design tool offering key features such as design templates, content import/export, drag-and-drop functionality, customizable branding, and image editing, among others.
Who uses Canva?
Reviews for Canva come from a wide variety of industries, including marketing and advertising (10% of reviewers), education management (5%), and health, wellness and fitness (5%). The most frequent use case for Canva cited by reviewers is graphic design (72% of reviewers).
What do users say about Canva pricing?
Reviewers indicate that Canva’s free version covers basic needs and provides professional results, and they appreciate affordable paid plans with valuable premium features. However, some users report frustration with paywalled content and confusing free-versus-paid elements.
What are the most popular integrations for Canva?
The Canva integrations most frequently cited by reviewers are: Google Drive (a cloud storage product rated 4.7 out of 5 for its integration with Canva), Instagram (a social networking product, 4.6), and Adobe Photoshop (a photo editing product, 4.4).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Design
Templates
Social Media
Unresponsive customer service
Mobile app usability challenges
Restrictive resizing capabilities
Canva’s user interface
Canva pros, cons and reviews insights


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.7
Customer support
4.4
Reviews sentiment
What do users say about Canva?
Canva is a graphic design tool offering key features such as design templates, content import/export, drag-and-drop functionality, customizable branding, and image editing, among others.
Select to learn more
Who uses Canva?
Based on 13,266 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Canva's key features
GetApp's analysis of 829 verified user reviews collected between July 2021 and October 2024 identifies Canva's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Canva's design templates for their wide variety and professional quality. They say these templates simplify the design process, allowing even non-designers to create eye-catching graphics quickly. Users report that Canva offers templates for various purposes like social media posts, presentations, and marketing materials. They find the templates easy to customize and suitable for different platforms. They also mention that some templates are free, while others require a purchase. Of the 281 Canva users who gave detailed accounts of their use of Design Templates, 98% rated this feature as important or highly important.
Users find Canva's content import/export capabilities very helpful for integrating external assets and sharing designs. They highlight the ability to import images, videos, and fonts, and export designs in multiple formats like PDF, PNG, and JPG. Reviewers appreciate the seamless workflow and high-quality output. They also mention the ease of collaboration and integration with other tools, such as social media platforms and company brand kits. Of the 433 Canva users who gave detailed accounts of their use of Content Import/Export, 97% rated this feature as important or highly important.
Reviewers indicate that Canva's customizable templates offer great flexibility and creativity. They appreciate being able to modify templates to fit specific needs, including changing colors, fonts, and images. Users report that this capability saves time and enhances the design process. They find the variety of templates extensive and suitable for various purposes, from social media graphics to business presentations. They also mention that customization helps maintain brand consistency. Of the 200 Canva users who gave detailed accounts of their use of Customizable Templates, 94% rated this feature as important or highly important.
Users report that Canva's customizable branding capabilities are valuable for maintaining a consistent visual identity. They appreciate the ability to upload logos, create custom color palettes, and use unique fonts. Reviewers find this capability helpful for creating professional marketing materials and managing brand assets. They also mention that Canva Pro offers advanced options for brand customization, making it easier to produce cohesive and polished designs. Of the 154 Canva users who gave detailed accounts of their use of Customizable Branding, 94% rated this feature as important or highly important.
Reviewers highlight the importance of Canva's custom fonts for enhancing design flexibility and personalizing visual content. They appreciate the ability to upload unique fonts and use a wide variety of available fonts. Users report that custom fonts help maintain brand consistency and improve the quality of their designs. They also mention that while some fonts require a paid subscription, there are plenty of free options to choose from. Of the 182 Canva users who gave detailed accounts of their use of Custom Fonts, 91% rated this feature as important or highly important.
Users find Canva's image editing tools user-friendly and effective for quick edits. They appreciate capabilities like cropping, resizing, adjusting brightness and contrast, and applying filters. Reviewers highlight the background remover tool as particularly useful. They report that Canva's image editing capabilities are sufficient for creating professional-looking visuals without needing advanced software. They also mention that these tools enhance the overall design process and save time. Of the 490 Canva users who gave detailed accounts of their use of Image Editing, 90% rated this feature as important or highly important.
Michelle P.
CDO
Adam R.
Owner

Aman M.
Business Analyst
Hawa L.
HRBP
All Canva features
Features rating:
Canva alternatives
Canva pricing
Pricing plans
Pricing details:
User opinions about Canva price and value
Value for money rating:
To see what individual users think of Canva's price and value, check out the review snippets below.
Michelle P.
CDO
Adam R.
Owner
Canva integrations (32)
Integrations rated by users
We looked at 13,266 user reviews to identify which products are mentioned as Canva integrations and how users feel about them.
Integration rating: 4.7 (112)
Integration rating: 4.7 (73)
Integration rating: 4.5 (43)
“My teaching is primarily delivered via Powerpoint so being able to seamlessly integrate my polls into the single presentation is important to me. It would be great if the full suite of question types could be replicated in Powerpoint.”
“If your team thrives on structure and lives in the Microsoft ecosystem, Teams is a strong choice, especially with presentations. Powerpoint works seamlessly.”

Angela D.
Learning and Teaching Consultant
Integration rating: 4.5 (43)
“Photoshop comes in when I want to edit some picture and images, I am able to edit in Photoshop without having to render the different intermediary files”
Ontiretse M.
Graphics designer
Integration rating: 4.8 (26)
“The integration with Meta for Business is important because it connects your social media management with powerful tools for ads, insights, and audience targeting across platforms. It also helps streamline workflows by managing content, messages, and”

Shelby D.
Digital Marketing Specialist
Integration rating: 4.8 (23)
Canva customer support
What do users say about Canva customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Canva customer support.
A small group of reviewers found Canva's customer support accommodating, helpful, and quick to resolve issues via email.
Widespread user sentiment highlights difficulty reaching a real support representative and lack of live chat or phone options.
A significant portion of users report slow, generic, or unhelpful responses, especially for billing or technical issues.
Frequently reported by users, customer support is described as automated, hard to access, and sometimes unresponsive to queries.
Support options
Training options
To see what individual users say about Canva's customer support, check out the review snippets below.
“The customer representatives at Canva were unbelievably accommodating and helpful in the process of refunding my money for the business cards and helping me choose a design that would be more easily read on my business cards.”
Lexi B.
RN
“They have lackluster customer service. If anything goes wrong, you will need to invest more time than it is worth.”
Ralph H.
Digital Marketing
“Customer support is missing in terms of chat and on-call service even for paid customers.”

Mithil P.
Senior Digital Marketing Specialist
Canva FAQs
Canva is an easy to use graphic design and video editing tool that allows you to design and publish anything using an intuitive drag-and-drop editor. Canva's users can choose from thousands of design layouts for any project, including presentations, social media videos, posters, flyers, invitations and more. Supplement these templates with your own assets, or use Canva's included library of free stock imagery, videos, animations, music and fonts. Canva Pro, Canva Enterprise, Canva for Education, and Canva for Not-For-Profit users also get access to an additional set of features to make creation easier, including background remover, magic resize to instantly change your designs to fit where you're planning to publish, and additional premium images, videos, animations, music and fonts. They can also set their team up for greater success, with defined brand fonts, colours and logos, unlimited folders and storage, version history, and content calendar.
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