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Ease Logo

Benefits & HR administration for employers & brokers

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Ease - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2025

Ease overview

What is Ease?

Ease is a benefits administration tool with key features that include online benefits enrollment, health insurance administration, and more.

Key benefits of using Ease

• Ease enables organizations to onboard employees by providing them W-4s and I-9s forms which can be auto-populated to collect information related to direct-deposits.

• The solution hel
ps health insurance brokers generate customized reports to reconcile billing as well as payroll deduction statements and speeds-up the underwriting process by importing census enrollment templates.<br/><br/>• Ease offers electronic signature capture feature that prompts employees to sign forms once they have filled in their enrollment and demographic data.<br/><br/>• The solution’s custom reporting capabilities allow users as well as clients to add desired fields to reports, and save their own templates for future use.<br/><br/>• Ease prevents the unauthorized use of employees’ data by locking the account after six unsuccessful login attempts, with 'password reset' or 'contact the administrator' options.

Who uses Ease?

By industry, Ease reviewers are most commonly professionals in insurance (74%). The most frequent use case for Ease cited by reviewers is benefits administration (92% of reviewers).

Starting price

Free

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Pros & Cons

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Enrollment

Coordination

Simplicity

Reliability

Connectivity

Integration

Ease’s user interface

Ease of use rating:

Ease pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(6)
3-4(54)
5(111)

What do users say about Ease?

Reviewers appreciate Ease for its straightforward employee management, streamlined enrollment, and centralized information, which help reduce paperwork and save time. They find the platform easy to use, with intuitive navigation and helpful reporting tools, making benefits administration accessible for both small and large groups. They value the ability to customize client setups and the convenience of online access for employees and brokers.

Some indicate that customer support can be inconsistent, with long wait times and limited issue resolution. They mention a steep learning curve during initial setup and note that certain features and integrations are still lacking or require improvement.

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Who uses Ease?

Based on 171 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Insurance
Human Resources
Computer Software
Construction
Others

Use cases

Benefits Administration
Onboarding
Human Resources
Online HR
Human Capital Management

Ease's key features

GetApp's analysis of 39 verified user reviews collected between August 2021 and October 2024 identifies Ease's most critical features and summarizes user sentiment about those features.

Online benefits enrollment

Reviewers appreciate Ease's Online Benefits Enrollment for its user-friendly interface and simplicity. They find it significantly reduces paperwork and allows employees to manage their enrollments independently. Users report that it makes additions, deletions, and changes more manageable and complete. They highlight the convenience of accessing benefits information on the go and the ease of updating and managing employee elections. They say it cuts down on mistakes and incomplete enrollments, and many reviewers note the seamless integration with carrier partners. Of the 20 Ease users who gave detailed accounts of their use of Online Benefits Enrollment, 100% rated this feature as important or highly important.

See related user reviews

“Makes additions/deletions/changes SO much more manageable and complete and is better at capturing HMO PCPs and beneficiaries than paper ever was.”
ND

Nancy D.

Operations Manager

“Online enrollment cuts down on paper & can take & see your benefits on the go. Can see your benefits wherever you are”
SF

Shanel F.

HR


Health insurance administration

Reviewers indicate that Ease's Health Insurance Administration simplifies day-to-day management for brokers and employers. They find it helpful to have all necessary documents, such as SBCs, forms, and rates, in one place. Users report that it allows employees to select benefits securely and at their convenience. They appreciate the direct feed to providers, which removes extra steps and duplicate entries. They say it facilitates easy enrollment for new hires and timely addition and cancellation of insurance plans. Of the 19 Ease users who gave detailed accounts of their use of Health Insurance Administration, 95% rated this feature as important or highly important.

See related user reviews

“Ease makes day to day administration easier for brokers and employers. It's nice to have SBCs, forms, rates and other carrier documents all in one place with effective dates for easy reference. ”
LO

Lindsey O.

Account Manager

“Ease allows clients to effectively communicate and easily administer health insurance options to their employees. ”
TE

Tiffany E.

Lead Ben Admin System Specialist


All Ease features

Features rating:

Compliance management
Data import/export
Electronic forms
Employee benefits administration
Benefits management
Employee profiles
Document management
Benefits dashboard
Employee database
Customizable reports
HIPAA compliant
Self service portal
Employee portal
Employee management
Onboarding
Reporting/Analytics
Deduction management
Reporting & statistics
ACA reporting
Employee onboarding
HR management
HSA/FSA administration
Payroll management
Time off requests
Electronic signature
Orientation workflow management
Performance management
Customizable templates
COBRA administration
Activity dashboard
Third-Party integrations
Time off management

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Ease pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Ease price and value

Value for money rating:

To see what individual users think of Ease's price and value, check out the review snippets below.

“We have had clients that are super happy to have benefit management all online with easy online tools to help manage their benefits and all of their employees. It is worth the monthly cost.”
DP

Debbie P.

Broker

“I like the EDI Feed option that some carriers are signed up for, I like the paperless submissions directly to the carriers. Ease is very good for yearly open enrollment set up.”
KW

Kay W.

Account Manager

Ease integrations (16)

Integrations rated by users

We looked at 171 user reviews to identify which products are mentioned as Ease integrations and how users feel about them.

Paylocity logo
Paylocity

Integration rating: 4.5 (2)

Our client uses Paylocity for their payroll benefits and this is integrated with Ease. It is highly important that the information sent over is correct.

RG

Regina G.

Senior Account Manager

Integration rating: 4.5 (2)

isolved logo
isolved

Integration rating: 3.0 (1)

NextAgency logo
NextAgency

Integration rating: 5.0 (1)

Ease customer support

What do users say about Ease customer support?

Customer support rating:

We analyzed 34 verified user reviews to identify positive and negative aspects of Ease customer support.

Widespread user sentiment highlights Ease's responsive and accessible customer support team.

A significant portion of users appreciate the knowledgeable, friendly, and helpful support staff.

A minority of users report inconsistent support quality, slow responses, and difficulty resolving complex issues.

Support options

Faqs/forum
Knowledge base
Email/help desk
Chat
Phone support

Training options

Documentation
Live online
Webinars
Videos

To see what individual users say about Ease's customer support, check out the review snippets below.

“Customer service is very responsive and they embrace feedback and seek ways to improve the experience for brokers and customers alike.”

GH

Greg H.

President

“I especially LOVE/appreciate that if I get stuck on something, EASE customer service is TOP NOTCH.”

BG

Blanca G.

Account Executive-EB

“The customer service is a bit stretched for knowledge and availability”

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Susan K.

Enrollment Manager

Ease FAQs

Q. What type of pricing plans does Ease offer?

Ease has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. What is Ease used for?

Ease (formerly EaseCentral) helps insurance brokers offer their SMB clients better service through simple technology. Ease makes it simple to set up and manage benefits, onboard new hires, stay compliant, and offer employees one destination for all their human resources information. Today, more than 70,000 SMBs use Ease for benefits and HR.


Q. Who are the typical users of Ease?

Ease has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Ease support?

Ease supports the following languages:
Chinese (Traditional), English, Spanish


Q. Does Ease support mobile devices?

Ease supports the following devices:
Android, iPad, iPhone


Q. Does Ease offer an API?

No, Ease does not have an API available.


Q. What other apps does Ease integrate with?

Ease integrates with the following applications:
PGP, Benelinx, Heartland Payroll+, ADP Workforce Now, Lively, BambooHR, NextAgency, Paylocity, AgencyBloc AMS+, RUN Powered by ADP, Heartland Payments+, Paycor, PrimePay


Q. What level of support does Ease offer?

Ease offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support

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