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Ease
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Benefits & HR administration for employers & brokers
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Ease - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2025
Ease overview
What is Ease?
Ease is a benefits administration tool with key features that include online benefits enrollment, health insurance administration, and more.
Key benefits of using Ease
• Ease enables organizations to onboard employees by providing them W-4s and I-9s forms which can be auto-populated to collect information related to direct-deposits.
• The solution helps health insurance brokers generate customized reports to reconcile billing as well as payroll deduction statements and speeds-up the underwriting process by importing census enrollment templates.<br/><br/>• Ease offers electronic signature capture feature that prompts employees to sign forms once they have filled in their enrollment and demographic data.<br/><br/>• The solution’s custom reporting capabilities allow users as well as clients to add desired fields to reports, and save their own templates for future use.<br/><br/>• Ease prevents the unauthorized use of employees’ data by locking the account after six unsuccessful login attempts, with 'password reset' or 'contact the administrator' options.
Who uses Ease?
By industry, Ease reviewers are most commonly professionals in insurance (74%). The most frequent use case for Ease cited by reviewers is benefits administration (92% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons



Enrollment
Coordination
Simplicity
Reliability
Connectivity
Integration
Ease’s user interface
Ease pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.4
Customer support
4.1
Reviews sentiment
What do users say about Ease?
Reviewers appreciate Ease for its straightforward employee management, streamlined enrollment, and centralized information, which help reduce paperwork and save time. They find the platform easy to use, with intuitive navigation and helpful reporting tools, making benefits administration accessible for both small and large groups. They value the ability to customize client setups and the convenience of online access for employees and brokers.
Some indicate that customer support can be inconsistent, with long wait times and limited issue resolution. They mention a steep learning curve during initial setup and note that certain features and integrations are still lacking or require improvement.
Select to learn more
Who uses Ease?
Based on 171 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Ease's key features
GetApp's analysis of 39 verified user reviews collected between August 2021 and October 2024 identifies Ease's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Ease's Online Benefits Enrollment for its user-friendly interface and simplicity. They find it significantly reduces paperwork and allows employees to manage their enrollments independently. Users report that it makes additions, deletions, and changes more manageable and complete. They highlight the convenience of accessing benefits information on the go and the ease of updating and managing employee elections. They say it cuts down on mistakes and incomplete enrollments, and many reviewers note the seamless integration with carrier partners. Of the 20 Ease users who gave detailed accounts of their use of Online Benefits Enrollment, 100% rated this feature as important or highly important.
Nancy D.
Operations Manager
Shanel F.
HR
Reviewers indicate that Ease's Health Insurance Administration simplifies day-to-day management for brokers and employers. They find it helpful to have all necessary documents, such as SBCs, forms, and rates, in one place. Users report that it allows employees to select benefits securely and at their convenience. They appreciate the direct feed to providers, which removes extra steps and duplicate entries. They say it facilitates easy enrollment for new hires and timely addition and cancellation of insurance plans. Of the 19 Ease users who gave detailed accounts of their use of Health Insurance Administration, 95% rated this feature as important or highly important.
See related user reviews
Lindsey O.
Account Manager
Tiffany E.
Lead Ben Admin System Specialist
All Ease features
Features rating:
Ease alternatives
Ease pricing
Value for money rating:
Starting from
No pricing info
User opinions about Ease price and value
Value for money rating:
To see what individual users think of Ease's price and value, check out the review snippets below.
Debbie P.
Broker
Kay W.
Account Manager
Ease integrations (16)
Integrations rated by users
We looked at 171 user reviews to identify which products are mentioned as Ease integrations and how users feel about them.
Integration rating: 4.5 (2)
“Our client uses Paylocity for their payroll benefits and this is integrated with Ease. It is highly important that the information sent over is correct.”
Regina G.
Senior Account Manager
Integration rating: 4.5 (2)
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
Ease customer support
What do users say about Ease customer support?
Customer support rating:
We analyzed 34 verified user reviews to identify positive and negative aspects of Ease customer support.
Widespread user sentiment highlights Ease's responsive and accessible customer support team.
A significant portion of users appreciate the knowledgeable, friendly, and helpful support staff.
A minority of users report inconsistent support quality, slow responses, and difficulty resolving complex issues.
Support options
Training options
To see what individual users say about Ease's customer support, check out the review snippets below.
“Customer service is very responsive and they embrace feedback and seek ways to improve the experience for brokers and customers alike.”
Greg H.
President
“I especially LOVE/appreciate that if I get stuck on something, EASE customer service is TOP NOTCH.”
Blanca G.
Account Executive-EB
“The customer service is a bit stretched for knowledge and availability”

Susan K.
Enrollment Manager
Ease FAQs
Ease has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. What is Ease used for?
Ease (formerly EaseCentral) helps insurance brokers offer their SMB clients better service through simple technology. Ease makes it simple to set up and manage benefits, onboard new hires, stay compliant, and offer employees one destination for all their human resources information. Today, more than 70,000 SMBs use Ease for benefits and HR.
Q. Who are the typical users of Ease?
Ease has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Ease support?
Ease supports the following languages:
Chinese (Traditional), English, Spanish
Q. Does Ease support mobile devices?
Ease supports the following devices:
Android, iPad, iPhone
Q. Does Ease offer an API?
No, Ease does not have an API available.
Q. What other apps does Ease integrate with?
Ease integrates with the following applications:
PGP, Benelinx, Heartland Payroll+, ADP Workforce Now, Lively, BambooHR, NextAgency, Paylocity, AgencyBloc AMS+, RUN Powered by ADP, Heartland Payments+, Paycor, PrimePay
Q. What level of support does Ease offer?
Ease offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support


























