HarQen Pricing, Features, Reviews & Comparison of Alternatives

HarQen

Video, audio, and SMS interviewing solutions

4.83/5 (12 reviews)

HarQen overview

What is HarQen?

Harqen offers the most comprehensive digital interview platform on the market, delivering video, voice, and SMS/text interviewing solutions for businesses of all sizes. Harqen clients experience up to a 70% improvement in time to hire with a 10x increase in the applicant interviewing process.
harqen.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Spanish
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HarQen reviews

Excellent
10

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.7
  5.0
  5.0
Karen Murphy

Excellent Partner

Used daily for less than 6 months
Reviewed 2020-01-24
Review Source: Capterra

We just implemented this solution but we're excited to start sharing meaningful exit interview data with our leaders.

Pros
The ability to quickly implement an easy to use solution (with basic customizations as needed)

Cons
Occasionally during implementation the discussions were overly technical for me as the project lead

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Tricia Machen

Best candidate experience

Used daily for 2+ years
Reviewed 2020-01-29
Review Source: Capterra

I have actually used the software as an interviewer and a viewer of videos. Both are great experiences. It has truly been an amazing tool for us as we have thousands of candidates apply in one posting. If not for the On Demand Audio and Video, I am not sure what we would have done to help us narrow down our candidate pool. Occasionally a candidate may have technical difficulties with the audio portion, but the tech team is always there to support us and assist the candidate.

Pros
I started using this software when it was audio only. In time, the video portion became available and enhanced the experience greatly. I love that it allows us to view thousands of candidates and narrow down our choice for face to face interviews to a viable, qualified candidate. It's a great experience for the candidate and end user.

Cons
I would like to be able to pull reports differently and faster. However, HarQen's tech support team has made many software changes for us over the years and have always been willing to make the product better and more tailored for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Angie Mackay

HarQen Voice Advantage Review

Used daily for 2+ years
Reviewed 2020-01-24
Review Source: Capterra

Love the ability to do interviews anywhere / anytime.

Pros
Easy to use/user interface and so simple to put together a campaign

Cons
no cons right now/ did not take the time yet to merge with Workday

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Stephanie Novak

The Real Voice Advantage

Used daily for 2+ years
Reviewed 2020-01-29
Review Source: Capterra

Pros
There are a lot of things to like about Harqen's Voice Advantage. First, the customer service has been outstanding. The two reps we have worked with have always responded promptly to any questions or needs. They record questions, explain clearly how to navigate the system and have offered updated products, but do not push. We have only used the audio interviews. The system itself is easy to use and customizable. It saves HR so much time. We are able to hear from applicants as they answer questions specific to each job. We easily post the links internally, so managers can also review the phone screen and select the best candidates to move forward in the hiring process. For our candidates, the process doesn't take much time and they can access the system anytime day or night, which makes it very convenient.

Cons
There can be a time delay when new phone screen questions need to be recorded. Although we could record them ourselves, we choose not to. So we have Harqen record them for us and sometimes it might be a day or two before the questions are ready to post.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Adam Godson

Consistent digital interviewing

Used daily for 2+ years
Reviewed 2020-01-24
Review Source: Capterra

HarQen allows us to give candidates the option to record their interview rather than have a phone interview. This increases speed and convenience for candidates.

Pros
HarQen is easy to use for candidates and produces consistent results for us. The HarQen team is responsive and provides strong service when needed.

Cons
Recent updates in the software significantly improved the UI for candidates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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HarQen pricing

Pricing options
Subscription
View Pricing Plans

HarQen has a tiered pricing model based on completed interviews. Contact HarQen for more information.

HarQen features

Activity Dashboard
Customizable Branding
Recruitment Management
Reporting & Statistics
Self Service Portal

API (498 other apps)
Activity Tracking (255 other apps)
Applicant Tracking (303 other apps)
Automatic Notifications (375 other apps)
Customizable Reporting (293 other apps)
Data Import/Export (282 other apps)
Employee Database (275 other apps)
Employee Management (341 other apps)
Employee Onboarding (241 other apps)
Employee Portal (245 other apps)
Employee Self Service (244 other apps)
Performance Management (230 other apps)
Real Time Reporting (252 other apps)
Reminders (257 other apps)
Third Party Integration (332 other apps)

Additional information for HarQen

Key features of HarQen

  • Invitations
  • Practice Sessions
  • Candidate Portal
  • Recording
  • One-on-One Interviews
  • Panel Interviews
  • Virtual / Pre-Recorded Interviews
  • Scoring
  • Question Bank
  • Customizable Branding
  • Interview Scheduling
  • Lead Capture
  • Lead Scoring
  • Video Support
  • Activity Dashboard
  • Customizable Questions
  • Data Storage Management
  • Recruiting Management
  • Question Library
  • On-Demand Recording
  • Video Call Recording
  • Email Invitations & Reminders
  • Archiving & Retention
  • Reporting & Statistics
  • Two-Way Audio & Video
  • Self Service Portal
  • Engagement Analytics
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Benefits

Easy to use software platform - for both candidates and recruiters
On-demand and live video interview solutions
Save time by allowing candidates to complete their interviews on their own time
Deep insights and analytics to improve your interviewing process