Recruit CRM Reviews

Very easy to learn and use with unprecedented support - they actually take to heart even suggestions for future development requirements from end-users! Pricing is moderate and setting-up the system is very smooth with excellent tailoring of the entire database to fit our specific needs.

The front page is a bit 'dull' and might need a more 'sexy' dashboard in the future.

We love how easy it is to source candidates and contacts outside of the CRM. We can seamlessly add them into our work flow (jobs, hot lists, pipeline, etc). We all came from ATS/CRMs where importing candidates and contacts was really cumbersome and glitchy. We launched the business three months ago, and we were able to move SO much faster because we had an ATS/CRM that kept us out of the weeds of data entry. We also really like the mobile app. (If needed, I could probably just sit in my car and work a whole productive day with just the mobile app.) Another cool feature, which was new to us, was the "deal sheet." We weren't using that day one, but as we got going we realized that it is a very cool, customizable tool that we now rely on.

You can search all notes but at this point, if you log something as a "call log" the text you input is not searchable. We would love to see that feature added! Recruit CRM allows users to vote on updates, so it could be in the works. We are also looking forward to the upcoming email sequencing feature.

They take my money on time every month.

Updates that negatively impact your business.

How easy the system is to use and the customer service.

When searching by zip code or city it doesn't always bring up accurate results.

This system allows our entire team, all of whom work remotely and in different time zones, to conduct the business of recruiting and to collaborate with their colleagues for successful candidate acquisition and placement. We simply would not be as successful in recruiting as we are without our partnership with Recruit CRM.

It's hard to come up with a complaint about Recruit CRM. From the outstanding support we receive to the ease of customization the software affords, we always find a way to solve a problem we may think we have. And when we do find a functionality that isn't available, we usually see that it's been submitted through their feedback channel and either under review or in process by the Recruit CRM team. However, one thing I wish for is a better way to navigate back to previously-viewed records or lists.

Recruit CRM is very easy to use. I was able to tailor it in a way that works for me. It is very easy to setup.

I have ZERO cons with this product or their customer support!!!

The product is easy to use, functional and always getting better!!!

Nothing at all we think this is an excellent product and love using it.

Its a very intuitive platform with strong UX/UI features compared to other solutions i looked at and demo'ed.

The only con I have is the more of a specific need for how i operate in my market and not a generic platform issue. The ability to create "jobs" for candidates and not just clients.

I can adapt it around my business needs. Its intuitive

The layout of the job page when integrated with our website. The lack of spell/grammar check when emailing direct from the CRM

The software offers more than i was expecting so i am very happy with my choice to use CRM

The only thing i would like to see is the option to include filters on your public job page - although they do offer an option to incorporate filters into your website page with the help of a developer

Great UX/UI. Easily Customizable. Easy to update and navigate through. Easy to digest Data and Reports. Easy to use and integrate Jobs Page into our company website. ATS is efficient and time-effective. Drag-and-Drop functionality for candidate pipelines makes moving people through the pipeline quick and easy. Email integration. Fully functional Chrome Extension lets me update profiles and add candidates to the system without leaving the browser page I am on. Great, responsive Customer Service.

I don't have any complaints about this software.

I like the fact they are updating it quite regularly and it keeps getting better and better. I also love the fact the owner and other people in the office have personally spoken to me about the product and the new functions coming out. It's great because I to am a new business owner, and it's great to use a product with like-minded people!

Least like would be that there are possibly 2 ways to do one task, which makes it hard for me to recall how to do something. At the end of the day, I have realized its because there are normally more than one routes to take to an end destination! It is not a deterrent in my day-to-day use of it.

How adaptable it is, also it is very user-friendly.

I genuinely cannot think of anything that I could say negative.

Easy of integration. Source candidates, clients from LinkedIn. Chrome Extension

Anonymization for executive job posting could be improved.

Nice overview, intuitive UI and it's very customizable. But what I like MOST is the awesome customer support, they have a hands-on approach are always available to give personal advice through calls or video messages. I hope this never changes in Recruit CRM; the personal approach is what I think really sets them apart and make the subscription worth the buck.

Smaller things such as an overview of all notifications. But I've addressed these ideas to customer support and they will implement these changes. It would be even better if they could update these functionalities daily; but that's probably not realistic because there are so many users and they have to prioritize. Honestly, can't complain.

The setup is super easy and the best thing is that you can customize nearly everything to suit your needs. I was used to filter my candidates by skill codes - that field did not exist before. So you just go to settings and create the field you need - you can even decide if you want it to be a dropdown, open text or loads of different options. Also the Chrome Extension is super helpful and saves tons of time.

Havent found a Con so far; everytime I thought about "oh this is missing" I contacted the support and in most cases those were fields that I could edit myself.

The integration clients and JOBs and Candidates are essential to our business. All in one place out of the box.

Tracking jobs on day to day. Each recruiter is assigned to multiple jobs. We need to follow the progress job by job. We have to use Asana to do that. Reporting is not great. Need more flexibility.

All the features a dynamic CRM should have Customer service Easy to use User experience

It is constantly evolving if you can call that a con :)

This is an absolutely awesome ATS/CRM. Intuitive, easy to use, and doesn't sacrifice quality for the sake of simplicity. The onboarding is great, but I was able to train myself how to use it quickly and probably could have gone without the onboarding. The Chrome extension, resume parsing, and job board integrations are flawless. [SENSITIVE CONTENT HIDDEN] and the team are incredibly responsive and helpful. There's something to be said for being able to ping the [SENSITIVE CONTENT HIDDEN] for updates and having a direct line of communication vs an account manager like the bigger firms. Plus, the price is unbeatable.

This is geared more towards direct placements and is a must have for agencies that only do direct placement. There are minimal back office functions for temps (timekeeping, tracking active temps, invoice integrations, etc) but I knew that going in and the [SENSITIVE CONTENT HIDDEN] has been very transparent about when we could expect further updates on that end.

The Social Media Integration, the applicant tracking, the app, the database, all functions

the overview templates could be better, maybe also integration of recorded video interviews and the scheduling could be better

RecruitCRM has many useful features that make the work of an agency recruiter much easier. The best benefit is the CRM part that is integrated with ATS which helps both the recruitment and sales team. Also, there is so much freedom to customize the software based on company & clients' needs which is a huge plus for a recruitment agency. If you set it up correctly, the reporting section is very useful...

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The only feature that I would like to see as a improvement is a visual design of the software and reporting section.

Super responsive support team, they are always very helpful. The IT roadmap is accessible to everyone. You can share the pipeline of your candidates with anyone without the need to create another account. Overall, a fantastic tool.

The are a couple of minor issues, especially in the placements and billing tab. You cannot edit a listing if you made an error. As far as I know, the IT team will be working to improve it. When I change admin settings for candidate custom fields, all candidate preview lists shared with clients/teams are updated and I need to change them one by one. Additionally, it would be great to have the option to create different custom fields for different hiring pipelines.

Unlike other platforms, RecruitCRM is equally robust and versatile, allowing our team to streamline our workflow without limiting the creativity and style of individual team members. The layout is intuitive and easy to navigate, as are the administrative features on the back end to customize the ecosystem and published pages.

The only pain point from my team thus far has been some of the language or labelling or core features, but that is mostly a learning curve inherent in moving to a new platform that I don't anticipate enduring.

I like the fact that it is a combined tool for clients and candidates. It is a 'one stop shop' for us in our work as recruiters, running our own recruitment company. It is made for recruitment companies and we feel we are well taken care of / backed up by RecruitCRM in order to be successful in our job.

Have not found that yet..., at first I thought there were too many features that I was not going to use. But along the way, I do realize they are there to support me. I like the fact that I can 'tailor' / set the modules the way it feels best for us.

Main pro is the user friendliness of the system. All users are given trial access and I was able to figure out my way around without being shown the official demo from Recruit CRM which is testament to how easy the system is to use. There were two other key features that I needed from my ATS/CRM and that was integration with Gmail and my website and Recruit CRM ticked both boxes. The integration...

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No issues to date. It would be great to see a android app in the future.