Recruit CRM Reviews

Very easy to use, customizable, excellent customer service, quick turnaround when reaching out to the rep and live chat, reporting, AI functions, kanban view, integrating with other systems.

It would be great if they offered an offer letter portal to save multiple offer letters templates and deploy them to candidates.

The ability to set up and account and start configuring it to my specific needs on day 1 was huge for me. I tend to not like having to schedule and sit through a live demo prior to getting to start playing around with the platform. I like it when they are intuitive and when the product can speak for itself.

Sometimes the search functionality hasn't been as accurate as I would like. The nice thing though is that when I mentioned this to my customer success rep, it was already on the docket. That was about a month ago and she told me they are currently working on that functionality on the backend and will let me know when the updates have been deployed.

I like the UI and UX. Very intuitive and the Linkedin extension makes my life a lot easier.

No ability to so a compiled list of specs sent to clients. I need this as a reporting tool for following up.

User-friendly Interface Robust ATS Client Management A wide range of customization & cutomation options

For now nothing worth mentioning But it would be great if the report section had an option to generate and download ready-made reports, instead of having to manually edit them after extraction.

This is certainly not the most inexpensive option for ATS systems out there. That said, I can tell you from experience trialing some of the alternatives, that Recruit CRM is by FAR the best option available for a boutique Recruitment firm. By investing in Recruit CRM, we were able to nearly double our capacity without increasing our team size, allowing us to increase our profit margin significantly...

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The cost, initially, was a bit of a tough pill to swallow, but as I stated above, the investment was well worth it.

Very intuitive and easy to use. Simple to train new staff on, add-ons such as adding clients and candidates easily are great and saves all our staff a considerable amount of time. They are agile and quick to respond to requests and have never let us down. Candidate flows are a great touch especially with the Kanban board option.

Initially it was the candidate search function but this is vastly improved now

State of the art architecture, excellent support, eager to improve the software based on real customer needs

Unknown product when we started using the software.

Easy to use and admin, Friendly UI and UX, development team reacts to requests fast and presents new features monthly.

There are no open-source opportunities, we can't program our apps based on Recruit.CRM

Rcrm is not a huge ATS system with tons of features but that why it's perfect, it does the job needed efficiently for candidates, jobs or clients. Again it's a very user friendly system, modern that does what I need when I need it, without complication or lag of time, RCRM is a spot on ATS without bling bling.On top of that, the customer service is very fast to answer in the best professional way possible.RCRM is definitely a good place to be for a professional recruiter!

As a small business, I would love to have a plan with option to get:1. A number of user (1-5) in same plan rather than to add a subscription for each new collaborator2. The possibility to use an API with my plan

It offers a wide range of desired features for efficient recruitment and talent acquisition.The platform's user-friendly interface ensures ease of use and smooth navigation.Integration capabilities with other apps allow for seamless workflow management.

Limited customisation optionsReporting and analytics capabilities- not always 100% accurate

The overall software is effective and we are pleased with it. We extensively researched different options for recruiting/applicant mgmt/CRM systems and this was by far the leader with a competitive pricepoint considering all the features. However, because it is a newer product and continuously being improved/updated, there are still many "works in progress" and items that need to be implemented and/or...

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A big downfall for us is the lack of a clearly documented user guide or any type of easily accessible reference point to help begin using the software. The resume formatter is also a feature that we were excited to use and unfortunately learned does not work as expected. The Outlook email connection works, but your mailbox is entirely unorganized and you can't easily view your folders, which does...

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Intuitive and easy to use. We are a small firm and selected the product over 4-5 other products (Bullhorn, Crelate, Zoho, etc). It seemed more intuitive, easier to configure and customize for our workflow, and had some views that were big differentiators (e.g. visual kanban board of candidates within a job). Very happy so far with the product and the service provided.

The product continues to evolve and add features that align better to executive / low-volume recruiting. Core CRM features aren't as mature as something like a Salesforce CRM but have good features and templates to communicate with candidates and contacts.

Well organized and easy to use. Excellent team of highly motivated professionals who are incredibly responsive and always try to understand the issue at hand. Friendly, smart and hard working. Have been using them since I started my business and it has been seamless.

I would like to see more client reports tailored to my specific needs.

Great customer supportLots of features & very customizable if you have the bandwidth to really customize your process it's a great productEasy to scale up and down, no long term contracts (unless we want to do that to save money) they have options and lots of integrations which is super important as we scale up

Some things are a bit clunky and not necessarily intuitive for US recruiting, its a very international platform. Reporting metrics could be improved a bit, but for the most part this is a solid product

The integration clients and JOBs and Candidates are essential to our business. All in one place out of the box.

Tracking jobs on day to day. Each recruiter is assigned to multiple jobs. We need to follow the progress job by job. We have to use Asana to do that. Reporting is not great. Need more flexibility.

Very easy to implement and customize. The team there were very helpful when we transferred our data.

Soma aspects require duplication of work, but they have a very good suggestions area that is worked on.

The overview is good and easy, and for agencies it is easy to build talent pools. They are always open to give training and help with problems. Like the automatic integration with linkedin to add people with their details.

The training around the system is needed. It's quiet hard to use compared to other recruitment tools. Sharing with clients it is hard to see the feedback and clients weren't really happy with it. Hard to make assesment lists, because people are forever in the system/connected to the job and hard to remove (only some can do that)

For the purpose of adding, candidates, clients, interview stages this software executes it all perfectly. It does exactly what we need it to do.

There are features that our agency doesn't need, but others likely do. I wish we could remove those features but it's more of a visual preference. Other users might have other concerns but our needs are very simple, and those needs are well executed.

The Social Media Integration, the applicant tracking, the app, the database, all functions

the overview templates could be better, maybe also integration of recorded video interviews and the scheduling could be better

The software is very user friendly while still holding a lot of advanced functionality and features, perfect for staff learning and usage. It supports mass volume hiring and mass applicant tracking, while also being ideal for more direct CV sourcing. With the CRM included it creates a full circle sales and recruitment, all connected, which is a game changer for us. So much transparency.

There are a few features we would like such as sms messaging but this is being developed as they are always adding new features.

How adaptable it is, also it is very user-friendly.

I genuinely cannot think of anything that I could say negative.

They take my money on time every month.

Updates that negatively impact your business.

The setup is super easy and the best thing is that you can customize nearly everything to suit your needs. I was used to filter my candidates by skill codes - that field did not exist before. So you just go to settings and create the field you need - you can even decide if you want it to be a dropdown, open text or loads of different options. Also the Chrome Extension is super helpful and saves tons of time.

Havent found a Con so far; everytime I thought about "oh this is missing" I contacted the support and in most cases those were fields that I could edit myself.

RecruitCRM is the dream ATS. Fully functional as both a CRM and an ATS, very easy to use and customize, extremely reasonably priced, and excellent, lightening-fast, competent customer service. I've used 6 ATSes and this one is by far the best.

If a feature was missing and I mentioned it to the [SENSITIVE CONTENT HIDDEN], he found a way for his team to integrate the functionality. A year into using the software, I'm unable to list a con.

Great UX/UI. Easily Customizable. Easy to update and navigate through. Easy to digest Data and Reports. Easy to use and integrate Jobs Page into our company website. ATS is efficient and time-effective. Drag-and-Drop functionality for candidate pipelines makes moving people through the pipeline quick and easy. Email integration. Fully functional Chrome Extension lets me update profiles and add candidates to the system without leaving the browser page I am on. Great, responsive Customer Service.

I don't have any complaints about this software.