talentReef Pricing Plan & Cost Guide

talentReef

All-in-one recruiting & talent management system

3.54/5 (69 reviews)

talentReef Pricing

Pricing model: Subscription

Pricing information is available on inquiry.

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talentReef Pricing Reviews

Pros

  • The customer service team is great when treat them with dignity and respect. I have also enjoyed the over intuitive nature of this product.Kathleen D.Read the full review
  • My overall opinion with Talent reef is that it is a good software for helping with hiring.Angel M.Read the full review
  • TalentReef has good reporting capabilities, and invested sales and development teams. They have made modifications that improve ease of use and onboarding.Laura W.Read the full review

Cons

  • Customer Service is slow to respond to needs when having a problem with the system. The customer service team seems to hit and miss on consistency in service.Annette S.Read the full review
  • The CRM is virtually useless, as records cannot be imported to EXL or CSV and lack an operational sort method.Peg M.Read the full review
  • The process to release an applicant is extremely difficult. There is not an alert to let the person who posted the job to alert that there are new applicants.Verified ReviewerRead the full review
78%
recommended this to a friend or a colleague

17 reviewers had the following to say about talentReef's pricing:

Kornelija B.

Great value!

Used daily for less than 6 months
Reviewed 2018-07-12
Review Source: Software Advice

i think the value for the money is very good! Would recommend it.

Pros
Customer service is top notch! From the sales process, to implementation, to customer support - they are great! They keep in touch long after implementation to make sure everything works right. I love that I have assessments included in the price!

Cons
I don't like that I have to open a ticket every time I want to create a new position. This makes it a bit slow to post new jobs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Kathy C.

Happy with talentReef!

Used daily for 1-2 years
Reviewed 2018-07-24
Review Source: Software Advice

Pros
Great value and price! The quality of applicants and applicant flow has increased dramatically since we've been using talentReef. The paperless onboarding process is great and definitely keeps us organized and compliant.

Cons
No cons really. The software is always improving and the staff is always friendly and ready to help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Karim M.

Great HR and Hiring tool, we use this for our entire organization

Used daily for 1-2 years
Reviewed 2018-04-18
Review Source: Capterra

Great quality applicants and a great software for a good price. Company exposure Easier HR process

Pros
This software is very user friendly and we like that it brings quality applicants to us. we also have a website setup where people can go and upload their information and it goes to our HR department directly. Very good design

Cons
their customer support is not that good, there is no way to call in to get help unless you're during the install phase. You can only email in to get help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lindsey B.

TalentReef is a good value for the price

Used weekly for 6-12 months
Reviewed 2017-11-14
Review Source: Software Advice

Overall, it's not a bad system. I'm sure there are better, but for the price and ease of use I would recommend.

Pros
The system in general is very easy to use - even for those who aren't super techy. A good volume of candidates is usually generated from each posting.

Cons
It can be hard to find a specific applicant - have to have to spell nearly perfect. Weird auto-filters will sometimes just happen.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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David W.

Wish they would improve

Used daily for less than 6 months
Reviewed 2017-05-25
Review Source: Software Advice

Pros
Under priced if it did what they said it would. Would be great for onboarding if we could trust it.

Cons
Lacking in customer service. Does not work as described. We really didn't get the applications on the recruiting side like we thought we would. If even half the things worked it would be worth the money

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Mel M.

Overall a Good product

Used daily for 2+ years
Reviewed 2018-08-08
Review Source: Software Advice

We use talentReef for sourcing and applicant tracking only, so I cannot speak to the other features. It is nice that a suite of products is offered.

Pros
Our Account Rep is great and responds to things quickly Overall a good product for the price Set up for a franchise environment

Cons
Could be more user friendly - some steps in the hiring process are not intuitive Sometimes communication could be improved - a report we use quite often was taken away, but we were not given any warning Some trouble integrating with other systems

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Danny C.

All inclusive and economical solution for hiring, and on boarding of employees, with some limited HRIS functions

Used daily for 1-2 years
Reviewed 2017-10-31
Review Source: Software Advice

Customer support is attentive and the initial set up for our company was well supported throughout the process. Talentreef works extremely well as solid ATS option and has a very good UI in this area.

Pros
Talentreef is a very robust ATS, and onboarding solution. It has allowed us to go paperless with most hiring functions and saved a lot of adminstration time. It is a reasonably priced option for our mid size company.

Cons
The platform’s HRIS back end is somewhat limited, and functionality is still being refined in some areas. Some of the back end features could have better mobile device usability.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Getina C.

TalentReef

Used daily for 1-2 years
Reviewed 2018-05-15
Review Source: Software Advice

Pros
TalentReef will provide an excellent applicant flow. However if you have multiple locations the hard to staff locations may find some difficulty.

Cons
There are no in house options for low applicant stores. In some ATS systems you are able to boost a posting to get greater results.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Adam G.

Run, Don't Walk Away

Used daily for 6-12 months
Reviewed 2018-12-06
Review Source: Software Advice

I was held hostage in a one year contract with TalentReef, even though I had numerous documented conversations with their staff on everything they were failing to do. At the end of the day, I took another solution for half the price, that provides me with better support and more than doubles the applicant flow. If you see their booth at a conference, run away. Do not be fooled by their salespeople.

Pros
* Applicants Can Apply from their website - it does do that at least * Onboarding can be done electronically

Cons
* More applicants come through if you post for free on the the same sites that TalentReef does (Indeed, Glassdoor, etc.) TalentReef was unable to answer as to why this happens * If you want to edit/add onboarding documents, you have to go through their "support" desk, which is often delayed in responding, or does not follow through with what you asked * The price is ridiculously high in comparison to what other companies offer * Support is virtually non-existent. Don't bother speaking to the supervisors, they don't listen

Response from Abby


We are sorry about your experience and customer feedback is our #1 input for building out our roadmap. As with many organizations, we admit to having growing pains, which is why we have invested heavily to improve our support structure and system infrastructure with measurable results. There are countless features related to self-service capabilities and recruiting efforts, such as text-to-apply, that have been added to assist customers and boost applicant flow. Thank you for your feedback as it helps us grow to be a better company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Michelle O.

Great for sourcing and onboarding

Used weekly for 2+ years
Reviewed 2018-02-10
Review Source: Software Advice

Pros
Great product for sourcing and on-boarding. E-Signature works well, and it is a cost effective product

Cons
It lacks on functionality for employees already onboarded in the company. It is slow at times, and it does not have an easy way to integrate with other systems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

I wanted it to be a success, its been anything but

Used daily for 6-12 months
Reviewed 2020-03-13
Review Source: Capterra

went from ok to worse. Its like they know you wont leave due the cost and time involved to impliment a system.

Pros
In the beginning, a lot of promises: A talent network to tap into, ease of use - post to multiple job boards, high volume traffic aggregator, full integration into systems.

Cons
We were sold something that doesnt exist and still 9 months into, doesnt look like it ever will. We were promised a talent network. Nope - its an excel spreadsheet with names. We were promised high traffic flow. Nope - we post jobs for 30 days and get maybe 10 applicants for the most basic entry level position (suppose to be their bread and butter). You need to submit a request to customer service every time you want to add a new job to the library. Applicants are constantly having issues with applying and when they do, we end up with multiple applications from the same person. Something Talentreef said they would make sure doesnt happen. They cant seem to figure out why jobs are not being pushed to the job boards, time and time again. I, as the customer, have to be the go between Talentreef and Indeed to find out what the problem is. Customer support has actually on multiple occassions informed my users to just use the application for the applicant from another client...WHAT!?? I constantly have to find out where things are when submitting a help ticket. Jobs posted via Talentreef dont show up on job boards for days. There are major disconnects with the system working with other systems. The software we were sold almost two years ago still hasnt been built. Sales will blow a lot of smoke up you know where to make the sale, no substance behind it. We were in the implimentation phase before we found out some of the "just released" features were not availible. Run away!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Anonymous

Good for onboarding but leaves more to be desired.

Used daily for 2+ years
Reviewed 2021-05-06
Review Source: Capterra

We've used it to hire our staff for over 4 years so there's that. It just feels like it should do more for the cost.

Pros
Onboarding is pretty easy. I think it shows the applicants scoring pretty well and enjoy being able to filter through applicants based on their assessment they take when applying. Easy to also note where we are with their interview process, i.e: "Didnt return contact", "Hired", "In progress", etc.

Cons
There were times where my boss the administrator had to change or add forms and it didn't feel real user friendly. Also, he couldn't delegate all of it to me because there's no option to do so which is unfortunate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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JANET M.

No Control

Used daily for less than 6 months
Reviewed 2016-12-14
Review Source: Software Advice

We receive a discount for using Talentreef, so it is economical. However, every time I want to change the wording on a job posting or even fix a typo, I must do so through customer service. When I spoke to customer service, I was told it best to do everything through them otherwise, I would mess up the page. I can't even change out the pictures. The social media login is separate from the onboarding and the Dropbox instructions I received for SEO were nearly incomprehensible. Words were missing and it was filled with incomplete sentences. I finally stopped trying to work on improving our search results.

Pros
I like that we have a personalized Web address for publicizing our job postings. The site looks clean. Customer service responds within 24 hours.

Cons
As a customer, you have very little editorial control. I've had over 20 emails with customer support in 4 months to improve/troubleshoot our site.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Grace J.

Great small business recruiting site!

Used daily for 2+ years
Reviewed 2018-07-16
Review Source: Software Advice

talentReef has been a life saver in regards to reducing the amount of paper used for new hires. We get a steady flow of applicants and have had a lot of success with the site over the past 2 years. Customer service has improved greatly since we started with them.

Pros
Easy and cost effective way to go to paperless onboarding. Easy to use and track applicant progress, especially when hiring for multiple positions across multiple locations. Applications are thorough. The ability to customize our hiring site is awesome!

Cons
Would be great if as the admin you could add your own positions rather than having to rely on customer service to get new positions added. The "add hire" function for applicants is not very easy to navigate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Michael B.

VP of Human Resources

Used daily for 2+ years
Reviewed 2018-07-12
Review Source: Software Advice

If you are looking for a simple, cost effective software to manage social recruiting, onboarding, training and performance management, then this is the software that you must use. It is perfect for hospitality and restaurants! The flow to indeed and other sites is seemless.

Pros
The ease of use from both the HR side and the applicant/employee side make this the best software all in one package.

Cons
The reporting functionality could still use some further development. However, in the 4 years I used the software, it was constantly being updated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jason V.

Vice President of Operations

Used daily for less than 6 months
Reviewed 2016-09-30
Review Source: Software Advice

I would strongly suggest TalentReef to anyone who is considering this type of service. The TalentReef team will find a way to fill your needs and add value to your organization. We use TalentReef at our corporate support center, corporate locations and franchise locations. Our entire organization uses TalentReef for recruiting, hiring, onboarding and managing employee files. TalentReef has helped us keep our employee files accurate, up to date and easily accessible. One of the best features of TalentReef is that when an employee is hired, we ensure all required documents are completed. We also use TalentReef as the main source for employee information, so all other systems are updated from TalentReef. Our POS, payroll and online learning program all get employee information from TalentReef. All changes happen in TalentReef and then pushed to other areas in order to keep information accurate in all systems. We have been very pleased with our relationship with TalentReef and they have proven to be a strong partner.

Pros
*TalentReef's culture is very impressive. From the CEO on down, the culture is focused and listens to the needs of their clients. During my visit to talentReef I was extremely impressed with the culture and the TalentReef team. Great product and great people! •The service from TalentReef has been top notch! All departments (Sales, implementation, marketing, client services) have been fun to work with and we are looking forward to a long partnership. •The hiring and onboarding process for the manager is user friendly. This gives the manager the ability to focus on other important tasks because they spend less time on paperwork.

Cons
If any organization is looking to use talentReef, I would suggest they make sure they have a project lead. talentReef is a customizable platform that can be used to help your business. Your business will only get the full use out of the program if someone from within leads the project and communicates what they need from talentReef. talentReef can provide the basic needs, but the true value comes when you customize the program.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

Talentreef was part of a nationwide rollout for our brand. I am a franchise/local admin for this.

Used daily for 1-2 years
Reviewed 2018-02-26
Review Source: Capterra

We are still using this software, more out of necessity than the fact that we enjoy using it. I would not recommend it to anyone who does not require it. This is because the product seems unfinished and the interface is buggy.

Pros
There are a multitude of HR features that come with this product. It has the ability to accept applicant input from multiple hiring sites (corporately owned, Indeed, Snagajob etc). You can setup permissions for many different types of user accounts (HR manager, admin, general manager, etc.).

Cons
There are too many steps to accomplish the basics. There might be a way to save multiple steps into a single custom button, but I have yet to find this. The company may have very few customer service representatives or just not like to take the time to respond to requests. They often point you to their weekly training webinars and online resources to figure things out. Most of our users have found this product unnecessarily frustrating to use. As a result, there is a low adoption rate among our multi-unit franchise.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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