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WinTeam Logo
WinTeam
4.4
(120)

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ERP software for janitorial and security contractors

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WinTeam Pricing, Features, Reviews and Alternatives

WinTeam product overview

Price starts from

0.01

Per month

What is WinTeam?

WinTeam is a cloud-based enterprise resource planning (ERP) software designed to help janitorial and security service contractors manage their workforce and automate financial operations. Features include performance tracking, job costing, timekeeping, benefits planning, analytics and reporting.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Email/Help Desk
Phone Support

Training options

Documentation
Live Online
Webinars
In Person
Videos

WinTeam pricing information

Value for money

4.1

/5

120

Starting from

0.01

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

WinTeam features

Functionality

4.1

/5

120

Total features

85

21 categories

Most valued features by users

Reporting/Analytics
Self Service Portal
Alerts/Notifications
API
Employee Database
Employee Management
Employee Profiles
Mobile Access

Functionality contenders

WinTeam users reviews

Overall Rating

4.4

/5

120

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.4/10
Rating distribution

5

4

3

2

1

64

43

12

0

1

Pros
It is the best BSC software package out there. To have all of the software needs under one roof and not have several systems to accomplish the task is quite helpful.
The reporting functionality is pretty good. We especially have liked the ease of payroll with timekeeping and different pay rates.
I love their customer service - they have an excellent response team to help with any problems that arises.
Cons
It is difficult when the system is updating and in comes down for hours. We have 24 dispatch center that gets interrupted when this happens.
Doesn't have a way to fix data entered wrong. Reports are not easily produced within the system itself.
If I am able to double click on one module, I might only have to click once in another module. Drop downs are not consistent from one module to the next.

Overall rating contenders

TV
AvatarImg

Tracy V.

Security and Investigations, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Review of WinTeam

Reviewed 3 years ago

I've used TEAM for over 10 years and overall I love the product. There are so many great features that are bundled into one product which makes it very helpful to us. The fact that everything is together is a huge positive for us. As our company has grown we are looking for more features to help reduce a lot of current manual tasks done by our corporate team.

Pros

All modules in one place is very important to us. We love having the ability to drill down from the general ledger to the source whether it be fixed assets, payroll or invoices. The software itself is very easy to use and learn quickly.

Cons

Employee module could have additional features added. PTO requests and once approved that it populates the timesheets. Expense reporting by the employee that populates their "other comp" for that payroll check. Change of status form that allows management to update an employee file and notifies HR and Payroll once done - items like status change, rate change and job change.

MB
AvatarImg

Melinda B.

Security and Investigations, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Bumpy but better!

Reviewed 4 years ago

My experience started out very bumpy, but has really smoothed out over the years. I know I still have some to learn that the system will do, but it is much better today than 6 years ago.

Pros

After we figured out the payroll benefits, it is great now. We had a very rough start on it but learned a lot in the process. Completing the billing and also the ability to email invoices automatically on creation is awesome. You just have to make very sure you do things exactly or it is a mess. I finally learned an easy way to reprint invoices just last week.. Auditing is a breeze in Winteam.. Very easy to trace things all the way through.

Cons

Our training 6+ years ago was abysmal. We ended up having to muddle our way through and figure things out on our own for the first year or so. Then we were offered additional training, but had most of it conquered by then. This caused us to do a lot of double work and all.. I still do not like the Other Billing portion, it requires a lot of manual work. And I don't like the limited invoice customization available. I am still having to do some invoices manually in Excel. Invoice Entry can still use some modifications also.

WL
AvatarImg

William L.

Accounting, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Winteam Review

Reviewed 5 years ago
Pros

Winteam has a lot of functionality and can handle a lot of our data. In the past year, Team has really made strides in new product development and customer service. The most note worthy enhancement for me was the new AR module with future invoice pricing.

Cons

The product is not user friendly. Several processes that should be automatic take a lot of setup on the back end in order to implement. When you call customer service you can get multiple opposing answers to the same questions from different support members. When new modules or features come out there is no training. It would be great if they had a webinar to go through best practices on a new module. It often feels like we are alone in implementing features.

JH
AvatarImg

JEANINE H.

Security and Investigations, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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WinTeam Purchase

Reviewed 4 years ago
Pros

That is had both HR/Timekeeping/Accounting in one package. the one we were using did not have everything we needed, so we were using 2 softwares.

Cons

Not all modules are the same. If I am able to double click on one module, I might only have to click once in another module. Drop downs are not consistent from one module to the next.

DB
AvatarImg

DEBORAH B.

Security and Investigations, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A comprehensive all-in-one software

Reviewed 3 years ago

I've resisted internal inquiries into whether our company might have better overall functionality with several WT competitors because with the exception of the functions already mentioned that we simply don't have the time or personnel to dedicate to learning/using, WinTeam has been an excellent accounting and operations software for our company for almost 14 years.

Pros

We chose WinTeam because of the individual modules for critical company functions that flow into each other for a comprehensive overview of the entire company, or any particular department.

Cons

Some functions remain clunky and time-consuming, particularly the Insurance Benefits module, to the point where we use our insurance vendor's portal for tracking and reporting. We don't use the Inventory module any more either because the benefit of the module to us did not compensate for how much data entry and maintenance was involved.

WinTeam FAQs

Q. What type of pricing plans does WinTeam offer?

WinTeam has the following pricing plans:
Starting from: $0.01/month
Pricing model: Subscription


Q. Who are the typical users of WinTeam?

WinTeam has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does WinTeam support?

WinTeam supports the following languages:
English


Q. Does WinTeam support mobile devices?

WinTeam supports the following devices:
Android, iPad, iPhone


Q. Does WinTeam offer an API?

Yes, WinTeam has an API available for use.


Q. What other apps does WinTeam integrate with?

WinTeam integrates with the following applications:
Avalara, ADP Workforce Now


Q. What level of support does WinTeam offer?

WinTeam offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support

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