WinTeam Pricing Plan & Cost Guide

WinTeam

ERP software for janitorial and security contractors

4.41/5 (111 reviews)

WinTeam Pricing

Pricing model: Subscription

Contact TEAM Software for pricing details.

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WinTeam Pricing Reviews

Pros
  • It is a great help in organizing and ensuring managers and supervisors maintain appropriate and efficient staffing.Greg W.Read the full review
  • Overall it does the job and the customer service is good and I am hoping to resolve some of our other concerns with it here in the future.Jason K.Read the full review
  • Their training teams have been wonderful and very patient with us in learning new facets of the software. We hope to engage more with E-hub but we have not been able to implement it as of yet.William B.Read the full review
Cons
  • My only complaint would have been the lack of information shared from WinTeam to EHUB.Andrew N.Read the full review
  • We are providing gross margin reports for each site and we are able to accurately allocate all of our labor and other direct costs.ray w.Read the full review
  • We often had to enter data 2-3 times. We had spreadsheets that worked well enough but to was all a bit clumsy and overly redundant, not to mention prone to error.Leah S.Read the full review
99%
recommended this to a friend or a colleague

17 reviewers had the following to say about WinTeam's pricing:

Jolene Braud

Made for Us

Used daily for 2+ years
Reviewed 2020-10-14
Review Source: Capterra

Pros
The best thing about WinTeam is that it was designed with facility services companies like ours in mind. We've used the TeamTime component for well over a decade and decided to implement the accounting, job costing, and other related features in January 2019. It makes invoicing for recurring services so easy! And our job costing and financial reporting is now both timely and accurate - not something we could always say before we switched. The software is forgiving of user error, and if you need help, customer support is easy to reach and will stay with you until you gotten all the help you need. I can't imagine a facility services company could be happier with any other software out there.

Cons
The only real complaint I have about WinTeam is that it doesn't allow you to change the format of the AR invoices. All invoices have columns for "Description," "Quantity," "Unit of Measure," "Price," and "Amount." Because the overwhelming majority of our invoices are just on monthly charge for janitorial services, it would be nice if they had an invoice format that didn't have the "Quantity," "Unit of Measure," and "Price" columns. Also, the software is not "intuitive." You're probably not going to be able to log in and just figure out how to use it on your own; however, it is very easy to learn and TEAM will provide as much training as you need to master it. I also highly recommend sending at least one user to the TEAM conference. It's a fun time, and you learn so much while attending!

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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denise covington

Overall Satisfaction

Used daily for 2+ years
Reviewed 2019-04-10
Review Source: Capterra

Overall I like the ease of the system, I like be able to shoot reports to Excel format and I like the Grid View and the ability to delete unnecessary columns and tweak my reports as needed.

Pros
I like that you can several tabs open at a time and depending on the amount of users I can have multiple company databases open as well. I find the overall software easy to use. I jump from A/R, A/P, Inventory, Job costing, Human Resources and payroll daily and find that I can get virtually anything I need from multiple reports.

Cons
I don't like the way it sorts numbers. It doesn't sort sequentially it sorts by digits. For instance, my inventory codes will sort 10099 and then it goes to 101, 1010, 1011 and so on. After 1019 it goes to 102, 1020,10204. It sorts based on the value of each digit. This makes it difficult to find inventory items when you have a large warehouse database.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Elizabeth Ritts

Review

Used daily for 2+ years
Reviewed 2019-04-05
Review Source: Capterra

We have used Team Software for the last 25 years and our business has grown phenomenally over that time. Team is a cost effective solution for Scheduling, timekeeping, payroll, billing, and general ledger functions. We have found tremendous value with Team as a partner through many of our growth spurts and changing business environment.

Pros
Scheduling of staff is optimal for our business

Cons
Additional HR features would be an improvement, although Team has been improving the HR module more recently

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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William Loeffel

Winteam Review

Used daily for 2+ years
Reviewed 2019-06-17
Review Source: Capterra

Pros
Winteam has a lot of functionality and can handle a lot of our data. In the past year, Team has really made strides in new product development and customer service. The most note worthy enhancement for me was the new AR module with future invoice pricing.

Cons
The product is not user friendly. Several processes that should be automatic take a lot of setup on the back end in order to implement. When you call customer service you can get multiple opposing answers to the same questions from different support members. When new modules or features come out there is no training. It would be great if they had a webinar to go through best practices on a new module. It often feels like we are alone in implementing features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Tammy Dostman

Winteam Review

Used daily for 6-12 months
Reviewed 2020-10-14
Review Source: Capterra

Over all good experience.

Pros
Job Costing. all encompassing, reporting

Cons
Challenging to implement and learn. Once an invoice is posted, difficult to make a change to the invoice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Easy to use & the best Customer Support

Used daily for 2+ years
Reviewed 2019-04-25
Review Source: Capterra

Overall it has been great to use WinTeam! Issues are always resolved quickly and the overall integration of the different parts of the software is exceptional.

Pros
The software is mostly intuitive and straightforward. Plus TEAm Software is constantly driving to improve and add value to the system.

Cons
It can be tedious to set up the background functions, but once they're 7there you're set.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brent Cabrera

WinTeam

Used daily for 2+ years
Reviewed 2019-03-29
Review Source: Capterra

Pros
It is the best BSC software package out there. To have all of the software needs under one roof and not have several systems to accomplish the task is quite helpful.

Cons
Large learning curve for employees. Needs improved Customer Support Expensive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Joshua Richards

Essential Software

Used daily for 1-2 years
Reviewed 2020-10-26
Review Source: Capterra

Pros
Love the reporting and tracking capabilities. The most useful reports in my job are the job costing and hours variance reports.

Cons
Cumbersome and often unintuitive to navigate. I know t has the capacity to deliver many useful metrics, but I feel I'm missing out due to an inability to run them or even know that they exist. (Customer support is awesome in helping overcome this though).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Terry Gamble

WinTeam Review

Used daily for 2+ years
Reviewed 2019-04-26
Review Source: Capterra

We were able to drop another third party software for inspection with their QA module.

Pros
Easy to use after some training. Very good at job costing. You can export data from reports or screens to create your own pivot tables

Cons
The export of data is csv or xls of raw data

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Crystal Bolen

Great software with some room for improvement

Used daily for 2+ years
Reviewed 2020-10-19
Review Source: Capterra

The program is very good and gets better. The service is always fast and they know their stuff. The limitations for us are in not being able to use some of the newest features du to cost.

Pros
The software covers many aspects of our business. We use it daily, we learn something new about it often. They update and add features often. Sometimes keeping up with them all is tough.

Cons
As a small company that has been with them for a long time we are not able to find room in our budget to utilize all the new features. I am working on it because they may pay for themselves if we use them fully.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Barb Bryan

RCS

Used daily for 2+ years
Reviewed 2020-10-22
Review Source: Capterra

Pros
The modules are laid out very similar so it makes it easier for set up. The system makes it possible for many people in the organization to have important information at their fingertips. The reporting functionality is pretty good. We especially have liked the ease of payroll with timekeeping and different pay rates. The ability to do alot of customization has been both a pro and con. We have figured out many ways to customize the software for several areas of our business to have benefits.

Cons
Ehub frequently has issues. Many of our end users are not tech savvy so it causes a lot of training issues. Updating to GL for all transactions can be tedious. Reporting is pretty good but paying extra for BI has made a big difference. It would be nice if that was just included in the software price. The ability to do a lot of customization has been both a pro and con. It dies often make more basic processes more difficult than they need to be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

WinTeam review

Used daily for 2+ years
Reviewed 2019-03-29
Review Source: Capterra

It has been mostly good with the time we have had it. Going to the cloud makes things a lot easier with the updates

Pros
Training, when in a training class they can log onto our system and show you the how to's on the subject/module you are using

Cons
Would like to have more training sessions with no cost, also some of the reports are missing information that is needed and or to extend to have more information put in

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Kelly Tomlinson

We Chose WinTeam

Used daily for 2+ years
Reviewed 2019-04-26
Review Source: Capterra

We now have very accurate job costing reports that help us drive daily business decisions. The software is very customizable and the support you get with it is unparalleled. We are confident that we made the right chose when choosing TEAM.

Pros
It is very dynamic software and we really like that it’s an all in one piece for our business.

Cons
It can be a little overwhelming at implementation. And the screen font view is capable of being made larger for easy viewing on screen. That can be a tad frustrating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Rene Shaffer

Great software

Used daily for 2+ years
Reviewed 2020-10-26
Review Source: Capterra

Good company that is constantly upgrading their product. A very complete coverage of business needs and great service.

Pros
You can run almost every facet of your business in this program. They allow for one system to track business payroll, payables, receivables, and if you use it budgets, overhead, accounting reports, etc.

Cons
Some of the features have a cost associated that we are not able to work into our budget. Some things you would think should be easy to do, like print invoices with payments received on them automatically is not an option.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Kristie M. Holmes, MBA

Does what is supposed to, but could do a lot more

Used daily for 2+ years
Reviewed 2020-09-23
Review Source: Capterra

As an HR Manager I use this daily. There is a "Help" section, that isn't helpful with such a customized product

Pros
It integrates with our Applicant Tracking System to easily import new hires. There are a lot of report functions that are very useful in looking at overtime, birthdays (we mail cards), attendance, and much more that are used weekly by the HR team

Cons
There are some integrations WinTeam cannot do that would be useful. Some are just too expensive to integrate, which feels crazy given the size of our account and what we already pay them. But the W4 change from 2020 took them 6-7 months to figure out how to properly integrate

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Barbara Montes

Winteam review

Used daily for 2+ years
Reviewed 2019-06-17
Review Source: Capterra

for the most part they listen, however, I feel that they should have more of an interest in gathering free information from user who know our industry. I feel like they are programmers without the industry knowledge

Pros
the ability to work with developers to modify the software

Cons
alot of areas of the software are not tailored to my business, I feel like whoever created the software does not fully understand our industry. more effort need to be made to really understand what we need so and for it to be implemented without cost to use. I do not like the idea portal/do not have time for it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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REYNALDO ARIZMENDI

Overall Quite Potent Accounting Software

Used daily for 1-2 years
Reviewed 2019-03-29
Review Source: Capterra

This software comes with a high learning curve but overall I think it is worth it. We are able to have more detailed reports for payroll, AP, AR, Inventory, etc. Right now we are implementing onboarding solution for payroll. Also, having TeamTime clocking in and out information synchronize directly to Team has been tremendous help speeding up payroll processing.

Pros
I like that in Team everything is down to Job level; We are able to get a detailed report of each job for the customers. Payroll is very easy to navigate as well. There is plenty of reports to choose from to get all the information needed. I like the fact that I can manage Obama Care right in the software - it is a lot of work to assure all the information is correctly captured and reported but it is all in one place at least. I like that we have all functions connected into one software; integration was a big deal for us to make this switch. Customer service is awesome as well. There are lots of functions that we are still learning about but is definetely a very powerful and promising software.

Cons
I did not like that I cannot import and export like we used to do in old software. Also, one of the drawbacks for payroll department is that liabilities cannot be paid directly out of the Team. Lack of ability to attach files is frustrating as well (even though this and many other functions can be added for an extra fee). Third party add-ons can be expensive sometimes. Would be nice to have reminders of due dates for liability payments as well.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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