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Alert Logo

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Rental management software for events, tool, heavy, and more

(4)

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Alert Pricing, Features, Reviews and Alternatives

Alert FAQs

Q. What type of pricing plans does Alert offer?

Alert has the following pricing plans:
Starting from: $200.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Alert?

Alert has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Alert support?

Alert supports the following languages:
English


Q. Does Alert offer an API?

No, Alert does not have an API available.


Q. What other apps does Alert integrate with?

Alert integrates with the following applications:
Microsoft Outlook, Sage Accounting, QuickBooks Online Advanced, Kinetic


Q. What level of support does Alert offer?

Alert offers the following support options:
Phone Support, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Alert product overview

Price starts from

200

Per month

What is Alert?

Alert Rental Management is a rental software solution designed to assist small to large rental businesses, such as event/party and heavy equipment rentals with the management of assets across multiple routes and time-frames. Key features include ticket management, location tracking, stock adjustments, and staff assignment.

Key benefits of using Alert

Manage complete rental inventory, including ticket/contract writing, billing, all in real time.
Colorful dashboards allow users to easily interface with their day.
Fully featured with modules such as purchase order, work order, integrated credit cards, and much more.
Meet your clients where they are with mobile solutions and email communications.
Industry leader since 1976, and driven by our users.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Videos
Webinars
In Person
Documentation
Live Online

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Starting from

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Starting from

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Flat Rate

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Ease of use
Value for money
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Value for money
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Why am I seeing this?

Alert pricing information

Value for money

4.6

/5

44

Starting from

200

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Alert features

Functionality

4.5

/5

44

Total features

45

4 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Third-Party Integrations
Inventory Management
Data Import/Export
Alerts/Notifications
Billing & Invoicing
Customizable Reports

Functionality contenders

Alert users reviews

Overall Rating

4.6

/5

44

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.46/10
Rating distribution

5

4

3

2

1

28

16

0

0

0

Pros
I am a plumbing supply and bath & kitchen showroom and was lucky enough that this software works wonderfully for us, too. We are sharing the building with the equipment rental gentlemen.
I'm sure as we continue forward we'll find all kinds of other wonderful aspects to this software. We are so pleased that this is the way we decided to go when trying to choose.
Very Satisfied with their product, we have used it for about 25 years. Easy to navigate, excellent support team.
Cons
Documentation and instructions are week. Limited options: spell check, cut and paste option just not work on all parts of the system.
Alert was not the first operating system we tried. Unfortunately it was not the second system we tried either.
I have worked in the Rental Industry for over two decades. This time has allowed me the opportunity to use, abuse, achieve and curse Rental Software.

Overall rating contenders

TM
AvatarImg

Tim M.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good Customer Service, Strong Ownership

Reviewed 3 years ago

Alert has helped us improve our purchasing process with their PO module including serial# tracking, job costing, automatic price increases. In general the wide variety of reports available and massive capability of their software has helped us improve our business in almost all areas.

Pros

Customer Service Oriented. Technology experts who are able to explain tech issues in simple terms without going over your head. Customer service experts who are able understand your problems and come up with unique solutions. You get the feeling that the owners care about their clients, and it trickles down to the staff at all levels. You can call and speak to people who want to help you fix your problem and they constantly improving and taking feedback.

Cons

Special projects and general responsiveness seems to be somewhat hit or miss depending on the individual you speak to. You may have to follow up for status opposed to waiting to hear an update. Way more hits than misses through, especially lately.

Vendor response

Thanks for the great feedback, Tim! It's been our pleasure working with you. - Kara

SW
AvatarImg

Stacey W.

11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SUPER EASY!

Reviewed 7 years ago

Alert has been great to work with from start to finish. They spent a great deal of time with us during setting up to make sure our system operated the way we operate our business. Very patient! Our installer was quite patient and took care in addressing every detail. We are very pleased with our system and all the information it provides, from ROI info to maintenance of equipment to utilization...

Pros

Ease of use.

Cons

Expensive.

AS
AvatarImg

Ashleigh S.

Construction, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy to Use

Reviewed 5 years ago
Pros

It is very user friendly and easy to navigate around.

Cons

I feel like I am limited to what I can do within the software.

Vendor response

Hi Ashleigh - thanks for the review! I'll personally follow up with you to see what else I can show you about Alert. Kara

JR
AvatarImg

Jennifer R.

Events Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Alert Software Review

Reviewed 8 years ago

Alert has been by our side supporting our company and our needs since we started on the software over 25 years ago! As our business grows and changes the software and those that run the company are always there to help us adapt and adjust to the chances. The user's group that they have created is a valuable tool in our industry to find another avenue to solving problems or learning new ways to do things. The leadership team is always willing to listen and help find solutions to our unique needs. Having such a responsive software company is almost unheard of in our ever growing technology world. We have a confidence in our software that allows us to focus on other things. This kind of dependability is crucial in our success.

Pros

The way that it can be customized and changed to fit our needs at any time with no extra cost to us. There are always new modules and expanding and upgrading their features.

Cons

There are times that it is slow to work. There modules that do not work well together but work good independently. This is something that they need to work out.

Vendor response

Jennifer - thank you for the kind words! It has been a privilege to work along side you. Your suggestions at our User Group have been invaluable. - Kara Lawrence, Co-President/CEO

KP
AvatarImg

Kenny P.

Machinery, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Alert Review!

Reviewed 8 years ago

Alert Management Systems does a lot of great things beyond writing a contract. Features are mostly profit based. The downside Alert is still very very soft on documentation, instruction, and examples of how the feature works or came be used. When you get an upgrade or purchase optional program it's just gets installed, that's sometimes you might get a quick overview but for the most part, you are on your own to figure it out and use. Sometimes they are that quick and easy - other times we do struggle. The Alert "shorts" are good but they have a limited number of them.

Pros

Adaptable to my way of doing business. Support is very strong and responsive. Custom Programming ability.

Cons

Not a fast system to learn. Documentation and instructions are week. Limited options: spell check, cut and paste option just not work on all parts of the system

Vendor response

Kenny - thanks for the candid feedback! We know that documentation is lacking so we're certainly working towards improvement. - Kara Lawrence, Co-President/CEO

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