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Gingr

Pet daycare, boarding, kennel & grooming business software

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Table of Contents

Is this product right for your business?

Find out with a

Gingr - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: January 2026

Gingr overview

What is Gingr?

Gingr is a reservation software for pet daycare, boarding, training & grooming businesses, offering pet, client & employee management, marketing, & POS features. With the aim of providing an all-in-one management solution to pet services, Gingr integrates reservations, calendars, client profiles, payment processing, customer engagement and more.

By giving users the tools to create a customized and branded landing page and client portal, Gingr permits businesses to hand over control to their customers in the form of online reservation forms. Forms can be fully personalized and customers can make their reservation requests directly through the client portal, for approval within the Gingr system.

In order to increase organization, Gingr creates customer and pet profiles with practical information, images, vaccination details, incident report cards, reservations and booking history. With integrated email, fax and SMS tools, businesses can contact and send updates and automatic reminders to their customers within the system, and keep a record of all communication. Gingr also acts as a POS for processing credit card payments and includes e-signature, automatic receipt sending and barcode scanning functions for easy record-keeping.

In order to aid with employee management, Gingr offers an in-built time-clock, team calendars, to-do lists, daily checklists and commission reports so that all team members have full visibility on activity and understand their tasks.

Key benefits of using Gingr

Utilize Gingr’s barcode support for easy tracking of sales and inventory management. Gingr can also provide custom barcode key-tags for customers to offer loyalty rewards or discounts.

Target inactive customers using Gingr’s email marketing tool. Users can target specific user segments, such as those who haven’t made any recent reservations, with timely email or SMS advertising campaigns.

Gain business insight with reports on finances and staff commission which can be transferred to accounting software. Users can also generate reports on feeding, medication and weight which can be emailed to customers and printed or downloaded as an excel file.

Ensure that no appointments are missed or forgotten with SMS and email auto-confirmations and reminders. With Gingr, users can also generate and deploy automatic post check-out surveys to gain client feedback.

Enable POS services such as credit card processing, e-signature, inventory management, customized coupon systems and automatically email receipts. Customize pricing rules for late check-out, peak holiday times etc.

Starting price

95flat rate /
per month

visit website

Pros & Cons

Responsiveness

Booking

Enhancements

Stability

Analytics

Affordability

Gingr’s user interface

Ease of use rating:

4.5

(214)

Gingr pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(16)

3-4(45)

5(153)

What do users say about Gingr?

Reviewers feel Gingr streamlines reservation and client management, making it easier for staff and customers to handle bookings, check-ins, and pet care details. They appreciate the intuitive, web-based interface, customizable features, and frequent updates that improve functionality. Many say customer support is responsive and helpful, though some note limited hours and the lack of phone support as drawbacks.

Users report a learning curve at first, but find the system user-friendly once familiar. They mention efficient staff training, improved communication with clients, and robust reporting options, though some desire more customization and encounter occasional bugs or glitches.

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Who uses Gingr?

Based on 214 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Veterinary

Consumer Services

Hospitality

Retail

Others

Use cases

Appointment Scheduling

Pet Grooming

Kennel

Gingr's key features

Most critical features, based on insights from Gingr users:

Online booking

4.0

(26)

Confirmations/Reminders

4.5

(26)

Appointment management

4.0

(23)

Pet grooming

4.2

(19)

Booking management

3.8

(17)

Mobile access

3.7

(18)

All Gingr features

Features rating:

4.3

(214)

Customer database

4.0

(5)

Appointment scheduling

4.2

(18)

Automated scheduling

4.5

(4)

Automatic backup

4.0

(4)

Client management

3.7

(15)

Email reminders

4.6

(5)

Client portal

2.9

(14)

Electronic payments

3.3

(7)

Calendar management

4.0

(19)

Recurring appointments

3.9

(7)

Access controls/permissions

4.6

(5)

Customer accounts

2.8

(4)

Reminders

5.0

(2)

Calendar sync

4.0

(8)

Multi-Location

5.0

(2)

Personalization

4.0

(1)

Payment processing

(0)

Online payments

(0)

Pet birthday tracking

(0)

Photo Management

(0)

Point of sale (pos)

(0)

Onboarding

(0)

Multiple user accounts

(0)

Real-Time reporting

(0)

Receipt management

(0)

Records management

(0)

Mobile grooming

(0)

Recurring tasks

(0)

Loyalty program

(0)

Website integration

(0)

Wait list management

(0)

Vaccine management

(0)

User management

(0)

Third-Party integrations

(0)

Task scheduling

(0)

Task management

(0)

Staff management

(0)

Social media integration

(0)

SMS reminders

(0)

SMS messaging

(0)

Service catalog

4.0

(1)

Search/Filter

(0)

Scheduling

5.0

(1)

Sales reports

(0)

Reputation management

(0)

Reporting/Analytics

(0)

Reporting & statistics

(0)

Invoice management

(0)

Customizable forms

(0)

Customizable branding

3.0

(3)

Customer service management

(0)

Customer management

(0)

Customer history

4.5

(2)

Credit card processing

(0)

Credit card management

(0)

Commission management

(0)

Client database

(0)

Billing & invoicing

4.0

(1)

Barcode/Ticket scanning

(0)

Availability management

(0)

API

(0)

Animal database

(0)

Alerts/Notifications

5.0

(1)

Activity tracking

(0)

Activity dashboard

(0)

Inventory management

(0)

Group scheduling

(0)

Facility scheduling

(0)

Event calendar

(0)

Employee time clock

(0)

Employee management

(0)

Email marketing

(0)

Email management

(0)

Email alerts

(0)

Electronic signature

(0)

Electronic forms

(0)

Drag & drop

(0)

Document storage

(0)

Discount management

(0)

Data import/export

(0)

Customization

(0)

Customizable templates

(0)

Gingr alternatives

Gingr

4.5

(214)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.3

Value for Money

4.3

Customer Support

4.4

Pet Manager

5.0

(52)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.8

Value for Money

4.8

Customer Support

4.9

ProPet

4.7

(103)

visit website

Starting from

49.99

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.3

Value for Money

4.4

Customer Support

4.7

Goose

4.7

(13)

visit website

Starting from

150

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.9

Customer Support

4.9

Gingr pricing

Value for money rating:

4.3

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Spa

Per month

Features included:

Appointments Scheduling
Automated Email & SMS
Card Payments
Email & Chat Support
Employee Time Clock
Group Classes
Online Portal
Reporting
Retail
Vaccination Management

Play

135

Per month

Features included:

Appointments Scheduling
Automated Email & SMS
Card Payments
Daycare Packages
Email & Chat Support
Employee Time Clock
Group Classes
Online Portal
Reporting
Retail
Vaccination Management

Stay

150

Per month

Features included:

Appointments Scheduling
Automated Email & SMS
Card Payments
Daycare Packages
Email & Chat Support
Employee Time Clock
Group Classes
Lodging Calendar
Online Portal
Reporting
Retail
Vaccination Management

Enterprise

No pricing info

Features included:

Appointments Scheduling
Automated Email & SMS
Card Payments
Daycare Packages
Email & Chat Support
Employee Time Clock
Group Classes
Lodging Calendar
Online Portal
Reporting
Retail
Vaccination Management

User opinions about Gingr price and value

Value for money rating:

4.3

(214)

To see what individual users think of Gingr's price and value, check out the review snippets below.

“All of the reports are useful. And I love that you can customize it to what fits your business.”

Danielle H.

Company Owner

“GINGR has made owning and operating our business a pleasure. The GINGR folks are always available and responsive to our questions and needs WITHOUT charging for the customer support, kudos.”

Bob C.

President

Gingr integrations (9)

Integrations rated by users

We looked at 214 user reviews to identify which products are mentioned as Gingr integrations and how users feel about them.

CardConnect

Integration rating: 3.7 (3)

“Cardconnect is our credit card processor linked with Gingr & allows us to charge cards on file, process deposits, etc. ”

Aileen G.

Owner

Broadly

Integration rating: 5.0 (2)

“Broadly sends follow up texts to our clients after services, generating reviews etc. ”

Aileen G.

Owner

Stripe

Integration rating: 1.0 (1)

Other top integrations

Gingr customer support

What do users say about Gingr customer support?

Customer support rating:

4.3

We analyzed 70 verified user reviews to identify positive and negative aspects of Gingr customer support.

Widely noted by reviewers, Gingr's customer support is fast, responsive, and consistently helpful throughout onboarding and daily use.

A significant portion of users appreciate the knowledgeable support team, who provide clear guidance and even custom tutorials.

Multiple users highlight that support staff are friendly, dedicated, and go above and beyond to resolve issues and requests.

A small group of reviewers are frustrated by the lack of phone support and limited support hours, making urgent help harder to access.

Support options

Faqs/forum

Phone support

Knowledge base

Chat

Email/help desk

Training options

Documentation

Live online

Webinars

Videos

To see what individual users say about Gingr's customer support, check out the review snippets below.

“It has allowed us to make money because I have had no down time, great response from support when needed ( very little and more for my education that system issues), and the features separate me from my competitors! ”

Lynn P.

“The customer service from the folks at Gingr is fast and efficient they have a series of videos and articles on how to use the system.”

Philippa M.

Owner operator

“It has taken us over six months to get it up and running and have been told that there are things that our old (free) software did easily that GingR just can't do. When I reach out for support I frequently get conflicting information from different staff members.”