Maidily Reviews

The ease of the system, the ease of setup and that it was created by someone who owns a cleaning Company. Great customer service

I didn’t have any issues. It’s a great solution for a cleaning business they are open to and implement good suggestions.

The ease of use and organized interface made the onboarding experience seamless. It's the perfect tool for small businesses that are just getting started with their cleaning company.

Would love to see a digital signatures feature - allowing clients to sign service agreements for quotes prior to work commencing.

The UI is easy to navigate and has a clean look. They are loaded with a ton of features that if you have done your research realize many similar products are nickel and dimming you for less.

They could use a some better marketing analytics and built in campaigns, text/file messages (coming), and maybe a small update to show IC invoices marked as paid.

Able to Intergrate airbnb VRBO etc into the calendar

Very slow and lacking features like quote, able to retain customers overall information like bedrooms, bathrooms etc

For now, I like batch invoice function and can add a recurring job from past date.

Working time can only be 9 hours. Job duration has some error.

I like how the software continue to improve with new features. It is user friendly. I also like how the user can customize their own contents. The layout is pretty nice as well.

There is only one person assigned to help customers. Any modifications has to be emailed and forward to the software team for execution which can take a few weeks to complete.

Scheduling, invoicing and time tracking in a single place is the best!

I couldn't schedule customers that leave near by each other. Systems did not recognize they were in the same building But, team is already working on a solution.

I like how easy it is to navigate. Love the Customer Service Still learning so will give more accurately later down.

Nothing so far, Nothing really else to say as I am still new to this platform

I’m a professional cleaner I’m not really into software much so this made it very convenient and very easy for me to understand and manage I can’t Emphasize that enough I would recommend the Southfield any beginner and Professional software users

Let me be Honest with me the software is very easy to use extremely helpful.

Maidily is easy to use and navigate. Very reliable and quick to book an appointment.

Sometimes, the features do not work properly, but the software team is right on it to correct any issues.

Maidily has changed an aspect of our lives! They basically provided us with an all in 1 solution to start a cleaning business – from the website, the booking page, and finally to the management/scheduling component within Maidily! The entire team has been CRAZY helpful with not only showing us how to use Maidily but also helping us grow our business (where to advertise, how to set up Yelp, Thumbtack...

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I want to be able to create jobs a lot quicker - hopefully they come out with something to make the process quicker.

The Cleaning Industry is so unique-you need a software tailored to meet the specific needs of the industry. I tried and researched many other softwares before finding Maidily and there were specific features I wanted but just couldn't find. I have found ALL of the features I wanted on Maidily. Automatically Recurring Booking, with discounts for subscribing. Easy to set up and adjust pricing, with...

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Some of the features haven't been very useful to me but they have lots of articles on their help tab for learning how to use/optimize the software and if you have any questions, the team is readily accessible.

I'm not the most technical person so Maidily was the perfect option for us to get online. If I can use this, anyone can. The [SENSITIVE CONTENT] actually jumped on a call with me and showed me how to use everything! They really care about their customers.

It was a bit intimidating when I initially signed up because it seemed like a lot to set up, but as I went through each step it got much easier. I don't really have anything negative to say, they helped me set everything up and it works so I can't complain.

The ease of use. Took me about 15 minutes to feel comfortable to navigate, edit sqve things. I made a ghost listing (just my own information) to practice editing with, and my God it was easy to do

The book keeping embedded I found to be a bit hard to edit to fit my brand. Not talking about the calculations..those are amazing. Being able to change more than 2 colors would be helpful as my colors don't match the trust badges so it definitely stands out.

The best part of this software is the customer service. It is very similar to other software programs but the customer service is above and beyond. The [SENSITIVE CONTENT] is very involved and willing to help when you need it.

there are a few extra steps in getting to where you need to be on the app but already seeing improvements as it becomes more established.

Rich customer data collection that is useful for the cleaners before the clean, and then for customer service after the clean. Easy, no-BS pricing system and extras. Easily add/remove/tweak extras and optional services easily. Ability to quickly add cleaner profiles and customers. To set up a new company using this software, from top to bottom (cleaner to customer) it would only take a matter of 1-2 hours of your time. Once it's set, it's done.

[SENSITIVE CONTENT], advised he was actively working on this, but more robust online payment options (hourly vs. sq footage vs. rooms only). Knowledge base could be beefed up with more use cases.

[SENSITIVE CONTENT] was very informative and helpful about the software

no issues at all, the only issue is filling out the review form. It's a little complicated

The greatest thing about Maidily is that everything is easy and straightforward. There aren't any surprises, and everything does exactly what you think it does. For those who aren't incredibly tech savvy it's a godsend.

I have yet to find a single thing I don't like about the software. It's very well done.

The cleaning industry is going through a revolution and companies like Maidily are pioneering the new cleaning frontier! Gone are the days of multi-step processes to schedule a home cleaning, Maidily has simplified the process by allowing for online booking easily from your site. I speak so passionately because of my experience FOR MONTHS reviewing other platforms and ultimately see Maidily come out...

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Maidily is a young stud in the cleaning industry and always still improving. If you need something in your business Maidily has yet to develop, just reach out to their team! Mony and the gang at Maidily LISTEN to their clients. Some people have doubts about not going with the big names out there (ME INCLUDED), but I can assure you will not be disappointed. There are some features, like a mobile application (Although Maidily is mobile optimized!) and a customer portal that is still not available, but I have not to doubt Mony and the team are cooking up new goodies for our cleaning business owners in the near future.

The software makes it easy to book clients, organize your business, and your employee work schedules!

The messaging integration challenged me a bit, but [SENSITIVE CONTENT HIDDEN] is very helpful, so I have no worries.

I love that the system allows my clients to choose their own bookings, this has increased my time and clients love being able to clearly see the price up-front before booking a cleaning.

1. I would like to have a QuickBooks Integration into the payment system, as I'm now having to use a third party and then using QuickBooks...too many processes for getting paid. 2. I would also like to be able to add multiple maids to the cleanings since I send my maids out in teams. 3. I would also like to have more control over my calendar settings in the scheduling setting view, to block off...

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Its been very user friendly, beautiful interface. I'm a sole prop business (only me working) so in an attempt to grow I've been trying to get myself organized, Maidily has been super helpful. Once I get my website up I'll be looking forward to using their checkout forms. Love the analytics!

There could be more features - some similar software's have a bit more features (higher price) but it seems like they are working on releasing new things every month (or it seems like it).

Pricing and ease of use and the clean look.

So far it's been very easy to use and I have nothing I don't like

This software helps run vital elements of my business.It helps with scheduling, sending invoices, making payroll, and taxes. I highly recommend for any business (big or small)looking for advanced software to help run critical parts of their business.

Options to gather leads, maybe a landing page.

I love how intuitive and easy Maidily is to use. From the moment a user logs in, each piece of functionality is accessible within a few clicks.

I love how niched down the product is, exclusively servicing the house cleaning industry. However, I hope at some point in later versions they decide to open it to other industries.