Rentrax Pricing, Features, Reviews & Comparison of Alternatives

Rentrax

Rental business management & sales software

4.75/5 (4 reviews)

Rentrax overview

What is Rentrax?

Rentrax is a cloud-based business management software for rental companies with tools for managing online reservations, processing payments, adjusting pricing, tracking inventory, and more. Rentrax offers a customizable solution designed specifically for sports equipment rental businesses including bicycle, vehicle, ski, water sports equipment, kayak, and boat rentals, but is also suitable for other types of rentals such as medical equipment and camping equipment.

To facilitate reservations management, Rentrax allows users to embed an online reservation system into their business website which allows site visitors to view availability and make bookings online. All online bookings are automatically synchronized within the backend system to allow users to track bookings, set reminders, send customer invitations, and more. The point of sale (POS) feature within Rentrax allows users to process the sale of items or rental agreements, and invoices are automatically generated with complete rental orders, with any associated sales displayed. Cash, debit, and credit card payments can be accepted and Rentrax integrates with payment systems such as CardConnect and Stripe to facilitate payment processing and security.

With Rentrax, users have real-time insight into inventory including availability tracking, performance reporting, and maintenance alerts for all equipment. Users can view availability indicators for each piece of equipment in order to aid with online and in-shop rental bookings, and the calendar view gives an at-a-glance view of upcoming bookings. Summary reports can be generated to give businesses an indication of their most popular pieces of equipment so that they can manage pricing accordingly. Alerts are automatically triggered when equipment is due for maintenance, and schedules can be setup to automate preventative maintenance reminders.
www.rentrax.io

Pricing

Starting from
$9.95/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Arabic, Czech, Danish, Dutch and 6 other languages, Finnish, French, German, Italian, Spanish, Swedish
Rentrax screenshot: Rentrax is optimized for any device including mobile and tablets Rentrax Rental Management SoftwareRentrax screenshot: The client portal can be accessed to edit profiles, customize settings, view invoices, monitor business health, and moreRentrax screenshot: Reservation forms can be customized and embedded onto the rental business website Rentrax screenshot: Reports can be generated on metrics such as overall business performance, most popular item rentals, sale orders, and more Rentrax screenshot: Picture ID scanning allows users to collect customer ID information during the reservation processRentrax screenshot: Payments and invoices can be processed within the system Rentrax screenshot: Signatures can be captured for contracts using the electronic signature tool

Rentrax user reviews

Excellent
3

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.5
  5.0
  5.0
Fabio Meisami

Yes Cycle bike rental is so happy for choosing and using their product.

Used daily for 1-2 years
Reviewed 2017-06-22
Review Source: Capterra

By using Rentrax, we are saving considerable time in our daily operation and my employees are happy with it (which took a while). We got rid off pen & paper (including manual imprint of credit card), saving time on searching for customers records when they return and quickly cashing them out (which makes them happy), accepting online reservations, keeping track of our promotions, and easily switching rates between low and high seasons are some features that we are using most. Now, at any time, I can check even from home that how many and exactly which bikes are out and plan for my staff. No need to say that Profit is a big item for any business. After using Rentrax, surprisingly our revenue went up as we don't have to punch in/out the rental cards and calculate rental duration; I noticed that we were loosing money from the human error before.

Pros
As a business owner I always have two major concerns using a new software, 1- How it's going to effect our daily operation specially in busy times as I don't want to sacrifice the level of customer service in our shop. 2- How the software is going to effect our profit or revenue. By using Rentrax, we are saving considerable time in our daily operation and my employees are happy with it (which took a while). We got rid off pen & paper (including manual imprint of credit card), saving time on searching for customers records when they return and quickly cashing them out (which makes them happy), accepting online reservations, keeping track of our promotions, and easily switching rates between low and high seasons are some features that we are using most. Now, at any time, I can check even from home that how many and exactly which bikes are out and plan for my staff. No need to say that Profit is a big item for any business. After using Rentrax, surprisingly our revenue went up as we don't have to punch in/out the rental cards and calculate rental duration; I noticed that we were loosing money from the human error before. Customer service is very important to me and I am satisfied with Rentrax team customer service. They are very knowledgeable in rental business and responsive. Yes Cycle bike rental is so happy for choosing and using their product. The cost of software is peanut compared to its benefits and I can't imagine a day operating my business without it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Iraj Akbari

Fully featured and Easy to Use Rental Software

Used daily for 6-12 months
Reviewed 2016-12-11
Review Source: Capterra

We needed an easy to use rental management system to increase sales and streamline our operation from just pen and paper. The application had to be easy to use by our staff and customers. Rentrax staff met with me to discuss my needs and if it would be a good fit. We agreed to test and try it in our bike rental store. Rentrax set up a demo account for us to use. We liked what saw and decided to use it. We maintained in contact with them and they made sure everything is working well the way we needed it. The software exceeded our expectations and increased profit by around 20%.

Pros
Ability to adjust pricing based on low and high season Ability to book online and automatically synch with our system Monitor promotions and marketing expenses Improved our equipment maintenance and overall reports Staff was very easy to work with

Cons
Great features and they are working on even more stuff.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Iemke Becker

Rentrax gives me a tailor made user experience at the price of a good of-the-shelf.

Used daily for less than 6 months
Reviewed 2017-06-13
Review Source: Capterra

The easiest way to get a rental bike into the hands of a client. For my clients and myself.

Pros
Easy customer interface - very clear for anyone. The admin side is complete and not complex. I can ask Rentrax people for adjustments and these are quite promptly executed. Usability is one of my USP's and rentrax and the professionals there understand my requirements and come up with the right solutions.

Cons
Some things would have been nice to adjust myself. On the admin side the multilingual functionality leads to mixing up languages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jooyul Kim

Awesome

Used daily for less than 6 months
Reviewed 2017-06-22
Review Source: Capterra

I use this software everyday. So I can track all revenue, customers and product's detail information easily.

Pros
I can track the customer's info also check automatically filled customer's detail with phone number.

Cons
I don't know why I can track only two weeks customer's information. I can't see all customers info on the screen.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Rentrax pricing

Starting from
$9.95/month
Pricing options
Subscription
Free trial
View Pricing Plans

Pay as you go plan: $9.95/month for 3 users and 30 included transactions

Standard plan: $99.95/month for 10 users and 1000 included transactions

Pro plan: $199.95/month for 20 users and 3000 included transactions

Enterprise plan: contact Rentrax for a custom pricing plan

Rentrax features

Activity Dashboard
Calendar Management
Data Import/Export
Electronic Payments
Inventory Tracking
Invoice Management

API (192 other apps)
Accounting Integration (103 other apps)
Activity Tracking (105 other apps)
Automatic Notifications (139 other apps)
Billing & Invoicing (155 other apps)
Customer Database (106 other apps)
Customizable Reporting (132 other apps)
Document Management (120 other apps)
Document Storage (99 other apps)
Inventory Management (150 other apps)
Reminders (112 other apps)
Reporting & Statistics (230 other apps)
Search Functionality (129 other apps)
Third Party Integration (158 other apps)

Videos and tutorials

Additional information for Rentrax

Key features of Rentrax

  • Rate management
  • Equipment rental
  • Late fee calculation
  • Maintenance management
  • Equipment rental
  • Online booking
  • Scheduling
  • Short / long term rental
  • Barcode scanning
  • Calendar management
  • Client portal
  • Credit card processing
  • Electronic payments
  • Employee database
  • Employee management
  • Inventory tracking
  • Invoice management
  • Multi-currency
  • Multi-language
  • Permission management
  • POS integration
  • Product catalog
  • Sales reporting
  • Summary reports
  • Activity dashboard
  • Discount management
  • Customizable categories
  • Risk alerts
  • Data import/export
  • Goal setting / tracking
  • Cost tracking
  • Multi-channel marketing
  • Price management
  • Retail inventory management
  • Categorization
  • Electronic signature capture
  • Maintenance scheduling
  • Facility scheduling
  • Email invitations & reminders
  • Online booking integration
  • Availability indicator
  • Equipment maintenance
  • Booking management
View All Features

Benefits

Utilize the electronic signature capture tool, either online or at the point of sale, when accepting rental reservations in order to confirm contracts and prevent legal complications.

Track rental equipment using Rentax’s real-time inventory management feature to track availability, maintenance, and more, and use barcode and SKU scanning to label inventory and check equipment in and out.

Manage marketing and promotions for the rental business with tools to define businesses or friends as promoters, track promoter performance, and create promotional codes and discounts.

Benefit from flexible and seasonal price management with Rentrax’s tools for defining rental prices by categories, subcategories, or single products, and define parameters such as seasonal prices, billable durations, grace time, rounding up, and more.

Accept online reservations by embedding the Rentrax booking system into the business website and use the smart point of sale feature to accept payments online or in-store with payment processing integrations through Stripe and CardConnect.