The entire soft is good to go, if it works. Good tech support, The rep teach how to start working, how to create flows and etc. Then comes the bad side of experience. After discovering bugs and issues, I show some of them to Aaron, he also see it in meeting. Then I tell them to schedule another meeting, to show other bugs and issues, and ask to cancel my account and do refund, and tell them that I will use their software if they fix these bugs and issues. And their co-Founder refuse to refund. At first he said that my described bugs are not issue. Then how to pay to employees. How can be it issue for you if we have 1000s customers. "About 4 ppl have spent time on your account so far including me/billing/Coach/Support". So just to know, I use trial period, then I paid for one month and one user, then I ask them to give discount for new users, because it will be just for testing. They give as 50% for the first month. I use only 3 days, after 3 days we find a lot of problems with performance and not working features. And he tell me about time they spent. Support answers with chat to my few questions, billing just cancel my account, and "me"..
This company instead of say thanks to finding issues, think only about their money.
Process customization. Ability to do a lot in one place, from sale leads to production, to customer.
Software speed, issues with user roles and notifications. Incomplete API, without any documentation.
Response from TechVOX
Thanks for the review Arman. We appreciate that you recognize many of the useful features of shopVOX. As with any new program it can take time to learn how to use it effectively and efficiently. Thanks for taking a few days to try it.
Value for money
Ease of use
Likelihood to recommend: 0/10