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Scheduling software for maid services
ZenMaid Pricing, Features, Reviews and Alternatives
ZenMaid product overview
Key benefits of using ZenMaid
Typical customers
Platforms supported
Support options
Training options
ZenMaid pricing information
Value for money
4.6
/5
137
Starting from
49
/user
Per month
Pricing options
Value for money contenders
ZenMaid features
Functionality
4.4
/5
137
Total features
16
3 categories
Most valued features by users
Functionality contenders
ZenMaid users reviews
Overall Rating
4.6
/5
137
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.15/10
103
25
5
1
3
Overall rating contenders
Atama D.
BUSINESS OWNER
Hospitality, 1-10 employees
Review source
Transcript
Atama D.: Hi, my name is Atama. I'm the owner of a maid service, and I give ZenMaid a four out of five....
Rachel Z.
Owner
Consumer Services, 1-10 employees
Review source
Transcript
Rachel: Hey, I'm Rachel. I'm the owner, and I give ZenMaid a five-star rating. Click below for reviews....
Maria B.
Executive Office, 11-50 employees
Used daily for 1-2 years
Review source
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It is great! They make you feel like part of the family by being responsive and letting you know about their constant growth.
EVERY SINGLE TIME I have a question they reply to me directly and quickly. If they do not have a good answer they let you know they will add the problem to the list of things they are working on. And guess what! A few weeks or months later they have made the change! They will also include you in the process of designing the improvement by gathering your opinion.
It can be glitchy but they acknowledge your problems when they happen so you dont get left feeling like you dont know how to use the software. It is not the cheapest option if you are just using it for scheduling but it has so many great features that others cannot compete on value.
Tom H.
Capital Markets, 1-10 employees
Used daily for 6-12 months
Review source
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Zenmaid has done a stellar job at the main thing we wanted it to do, which is helping us communicate effectively within the company and with our clients. It has a lot of room for improvement in all other areas.
Zenmaid has helped us nearly eliminate lockouts and late cancellations, has improved communication with our staff, and has strengthened our appearance as a professional and organized company. I love the amount of customization available within client/contact notes and notes regarding staff. I want to emphasize that this is the main reason we went shopping for a management software and we have not been disappointed. 5 stars for these features!
As a company that pays staff travel time between jobs and for office duties, reimburses staff for mileage, and allows unpaid breaks in the middle of longer jobs, we find the timekeeping and payroll side of Zenmaid to be all but useless. If your company only pays time on site and doesn't allow breaks you will have no problem with the software (though you may have trouble retaining staff). We also don't...
Verified reviewer
Hospitality, 1-10 employees
Used daily for less than 6 months
Review source
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I solved the problem of using multiple software's to keep track and book my clients while organizinf my staff in one spot. But its overly complicated to use, the mobile app sucks and certain features you would expect from a software of this calibre dont exist.
That it attempts to encompass all the things any cleaning company would need to run a streamlined, smooth operation. Also, the customer service is great. If you tell them theyre missing a feature you need they will do what they can to develop that feature.
It never works!!! The mobile app version is HORRIBLE. Certain things you would expect from a software like this (like proper clocking in functionality and proper payroll calculations) never work properly, its overly complicated to use (deleting a clients appointment takes 4-5 steps) and from one day to the next you dont know whether or not you'll get a random error when entering information.
First and foremost, thank you for your candid review. We love that you were impressed by our customer service! That's awesome and not a lot of our competitors can deliver the same level of personalized service. With that being said, we hate to hear that some things didn't go so well. I especially hate that because I know the experience we usually offer people and for whatever reason, you didn't...
Michelle A.
Consumer Services, 1-10 employees
Used daily for 2+ years
Review source
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I can now sleep at night knowing everyone has all the information they need. I don't have to worry about clients forgetting us or techs not showing up. The GPS clock in is a game changer for peace of mind!
This software is so easy to use and customizable. There are so many features that have been built out since I started using this software that I feel like it grew with me. I came from using pen and paper and was consistently being locked out of houses because they didn't remember I was coming, my cleaning techs didn't know where to go or what to do when they got there, we were losing checks all the...
This is really a tough one. Every time I have ever had any thoughts on what could be improved the team makes it happen in a short amount of time! They are so great at being responsive to the needs of the business owners because most of their team are cleaning business owners themselves.
Seth K.
Consumer Services,
Review source
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We began using ZENMAID 8 months ago. After using 5 different systems previously, we finally found the one and only we need. It is so simple to use, the team loves the features, and as an owner of a very rapidly growing cleaning business, I was so happy to finally find a software program that did EVERYTHING! We used to use 4 different systems costing us time, frustration and most importantly-MONEY....
I have tried over 5 different software systems for the past 3 years as we have been growing. NONE of them do what this does for our company. You cannot beat this system if you own a residential or commercial cleaning company-or any service related business for that matter. We are so happy to have found one system that does it all, and so easy to use.
ZenMaid FAQs
ZenMaid has the following pricing plans:
Starting from: $49.00/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of ZenMaid?
Q. What languages does ZenMaid support?
Q. What other apps does ZenMaid integrate with?
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