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CallSource
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Performance management solution for sales & marketing calls
Table of Contents
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CallSource - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
CallSource overview
What is CallSource?
CallSource is a cloud-based performance management solution designed to help businesses of all sizes manage processes related to call tracking, lead attribution, reputation management, and more. The platform comes with a lead scoring functionality, which enables users to identify prospects and revenue generating opportunities.
CallSource includes a reviews module, which collects reviews posted across social channels and allows teams to monitor, manage, and respond to customer queries via a centralized dashboard. It offers a host of features such as lead management, automated responses, custom phone numbers, web traffic tracking, call recording and alerts/notifications. Its telephone performance analysis (TPA) tool lets managers analyze as well as score sales calls and monitor employees’ performance to improve the rate of conversion. Besides, its call coaching module allows users to manage training and enhance the call handling skills of employees.
The CallSource platform includes EveryLead, a marketing platform, which enables marketers to handle marketing campaigns and inventory, as well as compare pricing with competitors. Plus, it allows organizations to gain insight into lead conversions, online interactions, market trends, and more via Google Analytics.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Responsiveness
Usability
Instruction
Categorization
Playback
Retention
CallSource’s user interface
CallSource pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.2
Ease of use
4.3
Customer support
4.5
Reviews sentiment
What do users say about CallSource?
Users say CallSource is easy to use, offers helpful reporting, and supports efficient call tracking for marketing campaigns and team performance. They appreciate the responsive customer support, training resources, and ability to listen to and record calls for review and coaching. They find it valuable for monitoring calls, analyzing sources, and improving conversion rates. Some mention its intuitive interface and smooth setup process.
Reviewers indicate there are occasional issues with call grading accuracy, login frustrations, and system outages. They feel reporting can be time-consuming and wish for more customization and easier access to older recorded calls. They note some limitations in editing calls and managing tracking numbers.
Select to learn more
Who uses CallSource?
Based on 195 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsCallSource's key features
Most critical features, based on insights from CallSource users:
All CallSource features
Features rating:
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CallSource pricing
Value for money rating:
Starting from
1
Per month
User opinions about CallSource price and value
Value for money rating:
To see what individual users think of CallSource's price and value, check out the review snippets below.
Rodrick J.
Call Center Manager
Rebecca W.
Audiologist
CallSource integrations (8)
Top integrations
CallSource customer support
What do users say about CallSource customer support?
Customer support rating:
We analyzed 31 verified user reviews to identify positive and negative aspects of CallSource customer support.
Widespread user sentiment highlights fast, detailed, and highly responsive customer support from the CallSource team.
A significant portion of users report that support staff are always available, professional, and helpful with setup and ongoing needs.
Broad user base appreciates that support is easy to reach and provides clear guidance, making onboarding and maintenance seamless.
Support options
Training options
To see what individual users say about CallSource's customer support, check out the review snippets below.
“I received fast and detailed customer service from our Account Manager whenever I have a question.”
Joanna S.
Marketing Specialist
“The support we've received from the CallSource team has been incredible, making the introduction and maintenance seamless.”
Aaron A.
President & CEO
“The level of support is excellent, I'm able to put in a request and get an answer immediately. ”
Angela W.
Program Manager
CallSource FAQs
CallSource has the following pricing plans:
Starting from: $1.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of CallSource?
CallSource has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does CallSource support?
CallSource supports the following languages:
English
Q. Does CallSource offer an API?
No, CallSource does not have an API available.
Q. What other apps does CallSource integrate with?
CallSource integrates with the following applications:
Five9, Clarity Connect, 3CX
Q. What level of support does CallSource offer?
CallSource offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep)
