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MarketSharp Pricing, Features, Reviews and Alternatives

MarketSharp product overview

What is MarketSharp?

MarketSharp is a remodeling CRM solution designed to help contractors and home improvement businesses manage job scheduling, sales activities, scripting, and marketing automation. It lets remodelers share completed job information with team members, in order to aid collaboration across sales pipelines.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support

Training options

Live Online
Videos
Documentation
Webinars

MarketSharp pricing information

Value for money

4.4

/5

47

Starting from

$

30

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

MarketSharp features

Functionality

4.3

/5

47
Total Features43 8 categories

Most valued features by users

Campaign Management
API
Activity Dashboard
Pipeline Management
Scheduling
Lead Segmentation
Calendar Management
Project Workflow

Functionality contenders

MarketSharp users reviews

Overall rating

4.4

/5

47

Positive reviews

87%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.14/10
Rating distribution

5

4

3

2

1

24

17

6

0

0

Pros
Customer service has been the best we have ever had with any CRM program and we love how easy it is to get help almost immediately with anything we need.

TS

Trish S.

I like how it integrates all of the business functionalities into one software system. It is extremely easy to use and the support people are beyond friendly and helpful.

Rhonda S.

Very easy and user friendly. All around great for managing a home improvement company.

NR

Nicole R.

Cons
This CRM is not mobile-friendly at all. We have tinkered with a few other CRMs along the way, and this was, by far, the worst of the bunch when it comes to using on anything other than a computer.

EW

Eric W.

It's hard to 'learn' unless you do it side by side with someone who knows it. The videos just aren't detailed to have someone go at it on their own...there are so many processes to have to do.

BD

Becky D.

All the different options seem confusing to us, and not very straight forward.

VM

Valerie M.

Overall rating contenders

Overall Rating

Customer Service is Top Notch

Reviewed 10 months ago

Transcript

Kali C.: I'm Kali, I'm an inside sales representative at a home improvement company. And I give MarketSharp...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great CRM company to work with. Their tech support team is super friendly and have all been great

Reviewed 4 years ago

Great CRM company to work with. Their tech support team is super friendly and have all been great to work with the last sixteen years. We love MarketSharp and what it brings to the table for our business. We can't imagine how we could do it without them.

Pros

I like how it integrates all of the business functionalities into one software system. It is extremely easy to use and the support people are beyond friendly and helpful.

Cons

They are constantly working on new updates and features. I'm hoping their next update will allow access to individual contacts from the reporting page.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Marketsharp review

Reviewed 3 months ago

Customer service has been the best we have ever had with any CRM program and we love how easy it is to get help almost immediately with anything we need.

Pros

I love that we can set up automated emails and text messages to go to our clients

Cons

Scheduling installations and assets has been difficult but not sure we know exactly how to use for what we need yet.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Valuable tool with a few missing ingredients

Reviewed 4 years ago

Overall, continues to be a strong resource.

Pros

MarketSharp is a great tool for customer database management. It offers good feedback on sales performance and volumes with comparison to previous years. Does a good job of keeping track of the sales pulse of the company.

Cons

The missing component for our organization is a little more in depth tracking on the production side of the business. We've had to compliment MarketSharp with other software to track lead times for job installation, a time clock for employees, and monitor the different stages of jobs that are more than a few days in length (on site) or involve other sub trades.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MarketSharp Rave Reviews

Reviewed 3 months ago

Pleased with the functionality. The cloud based data gives me piece of mind. I recommend the software to friends in the construction industry.

Pros

Seamless data capture and integration with Leap/Quickbooks.

Cons

The setup was arduous for a tech novice.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Very happy with product and service

Reviewed 2 years ago

We have been really happy with the functionality. We compared MarketSharp and Salesforce before purchasing. Though MarketSharp was more expensive, the built in functionality for our business, and the industry and business intelligence we get with the monthly webinars has been worth it.

Pros

Ability to track and automate customer communications, manage activities, track whether we are meeting sales goals, integrations with lead generation sources and calendars, monthly webinars on how to better use the system and on key business metrics.

Cons

Would like to be able to customize our dashboard, however we can still get the data we need through reporting features.

MarketSharp FAQs and common questions

MarketSharp has the following pricing plans:
Starting from: $30.00/month
Pricing model: Subscription


MarketSharp has the following typical customers:
Freelancers, Mid Size Business, Small Business


MarketSharp supports the following languages:
English


Yes, MarketSharp has an API available for use.


MarketSharp integrates with the following applications:
Constant Contact, QuickBooks Online Advanced, Surefire Local, Five9, CallSource, PaySimple


MarketSharp offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support

Related categories