MarketSharp Pricing, Features, Reviews & Comparison of Alternatives

MarketSharp

Construction CRM and lead tracking solution

4.27/5 (15 reviews)

MarketSharp overview

What is MarketSharp?

MarketSharp is a remodeling CRM solution designed to help contractors and home improvement businesses manage job scheduling, sales activities, scripting, and marketing automation. It lets remodelers share completed job information with team members, in order to aid collaboration across sales pipelines.

Key features of MarketSharp include client tracking, project management, email marketing, scheduling, and contract management. Its call center module enables businesses within the home service industry to automate inbound/outbound call scripting and follow-up call sequences to convert leads into sales. Teams can receive task reminders, track sales activity and opportunities, and monitor job and service progress.

MarketSharp facilitates integration with various third-party applications such as One Click Contractor and Leap, allowing users to create proposals and product estimates using mobile devices. Its performance dashboard provides visibility into key metrics, which allows users to generate reports on leads and jobs and export them into Excel format.

MarketSharp offers document and job image attachments to help businesses schedule crews and automate workflows to increase customer satisfaction. Users can also utilize color codes to block slots for appointments, company events, or personal days in order to streamline scheduling processes.
www.marketsharp.com

Pricing

Starting from
$30/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
MarketSharp screenshot: MarketSharp calendarRemodelers: Get More Leads, Convert More Sales and Lock-in Customers For Life - Free Demo!!!MarketSharp screenshot: MarketSharp direct mail marketingMarketSharp screenshot: MarketSharp sale & source dashboardMarketSharp screenshot: MarketSharp sales appt. routingMarketSharp screenshot: MarketSharp production/job view

MarketSharp reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.4
  4.2
  4.7
Mark Barmes

I spend more time on MarketSharp so I have to spend less time figuring everything out.

Used daily for 2+ years
Reviewed 2018-03-27
Review Source: Capterra

Pros
A software program that works is nice. But when you have a company that stands by the product to fit your needs, and a support staff that takes their job seriously. You have SUCCESS. MarketSharp is a vital tool for us and it has grown with us. We started with one license, and as we grew we obtained many licences all with a fair investment. What I would like to see is integration with PhoneWagon (not just a call tracking system). When a call comes from my tracking number, the caller id available information (even if it is just the calling from phone number) will immediately go to MarketSharp (not just a CRM).

Cons
What I would like to see is integration with PhoneWagon (not just a call tracking system). When a call comes from my tracking number, the caller id available information (even if it is just the calling from phone number) will immediately go to MarketSharp (not just a CRM).

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Jason Weinstein

Invest in your business to succeed

Used daily for 2+ years
Reviewed 2018-06-25
Review Source: Software Advice

MarketSharp does everything for your business. A few years ago, we looked at going to "a more robust" big business based system for automation of emails and confirmations. After spending thousands, I had to abandon the migration as the software couldn't hold a candle to MarketSharp and all the features in this system. Another big benefit is that you pay for each simultaneous user and not just every name you put in the system. This is huge when you have a backend of guys who need to be assigned work orders and service tickets without actually logging in to the system or running any reports. Depending on the size and needs of your production/service staff and promotions people, this could be a gigantic cost savings.

Pros
The system is very easy to use allowing for the training of others and removing the owner/manager from day to day tasks. Measure your salespeople with objective data, and take it a step further to track demographics to see which sales rep to send where. Track advertising sources and returns on investment with accurate numbers. Schedule production tasks in an easy to understand calendar. Attach documents to the record to have all the necessary data at your fingertips. Integration with Quickbooks (desktop, online & enterprise), Home Advisor, Home Advisor Instant Booking and lead capture scripts reduces lots of duplicate entry and is a major time saver

Cons
I wish I was more comfortable with everything in the system. After using for 11 years, I still have yet to track commissions in the program to save time calculating payroll. The major faults in the program are in the user and not the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Annemarie Diaz

Very happy with product and service

Used daily for less than 6 months
Reviewed 2020-01-09
Review Source: Capterra

We have been really happy with the functionality. We compared MarketSharp and Salesforce before purchasing. Though MarketSharp was more expensive, the built in functionality for our business, and the industry and business intelligence we get with the monthly webinars has been worth it.

Pros
Ability to track and automate customer communications, manage activities, track whether we are meeting sales goals, integrations with lead generation sources and calendars, monthly webinars on how to better use the system and on key business metrics.

Cons
Would like to be able to customize our dashboard, however we can still get the data we need through reporting features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chris McNelly

Valuable tool with a few missing ingredients

Used daily for 2+ years
Reviewed 2017-07-18
Review Source: Software Advice

Overall, continues to be a strong resource.

Pros
MarketSharp is a great tool for customer database management. It offers good feedback on sales performance and volumes with comparison to previous years. Does a good job of keeping track of the sales pulse of the company.

Cons
The missing component for our organization is a little more in depth tracking on the production side of the business. We've had to compliment MarketSharp with other software to track lead times for job installation, a time clock for employees, and monitor the different stages of jobs that are more than a few days in length (on site) or involve other sub trades.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Eric West

We are happy with this CRM because we can also use it for marketing.

Used daily for 2+ years
Reviewed 2018-02-06
Review Source: Capterra

Pros
This CRM is great when customers call in. We can look up their name, address, or phone number, to see if we've ever talked to them before. If we have, it will show any notes from that past contact. We can also attach any type of document to each person. The job details section comes in handy, giving us the chance to see any job details. We're able to put in exactly how much of whatever product we installed. If we quote a lead, but they don't buy it, we can attach the proposal to them in MarketSharp. If that person calls back at a later time, we can immediately look up what was quoted to them, without having to get them over to the salesman, who may or may not be with the company anymore.

Cons
This CRM is not mobile-friendly at all. We have tinkered with a few other CRMs along the way, and this was, by far, the worst of the bunch when it comes to using on anything other than a computer. It would also be nice if they somehow integrated with an estimating software, so you could use it to quote customers. Right now, it's more of a database of your prospects, leads, and customers.

Rating breakdown

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Ease of use
Features
Customer support

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MarketSharp pricing

Starting from
$30/month
Pricing options
Subscription
View Pricing Plans

MarketSharp Lite
$85 - one shared license/month
$70 - per 2-4 shared licenses/month
$55 - per 5-9 shared licenses/month
$42 - per 10-19 shared licenses/month
$30 - per 20+ shared licenses/month

MarketSharp Standard
$100 - one shared license/month
$85 - per 2-4 shared licenses/month
$65 - per 5-9 shared licenses/month
$47 - per 10-19 shared licenses/month
$35 - per 20+ shared licenses/month

MarketSharp Pro
$115 - one shared license/month
$95 - per 2-4 shared licenses/month
$70 - per 5-9 shared licenses/month
$53 - per 10-19 shared licenses/month
$40 - per 20+ shared licenses/month

It charges $55 for additional database/month

MarketSharp features

API
Activity Dashboard
Campaign Management

A/B Testing (185 other apps)
Automatic Notifications (186 other apps)
Campaign Analysis (260 other apps)
Campaign Segmentation (182 other apps)
Content Management (244 other apps)
Customizable Branding (247 other apps)
Customizable Templates (263 other apps)
Data Import/Export (220 other apps)
Drag & Drop Interface (241 other apps)
Email Marketing Management (182 other apps)
Engagement Analytics (234 other apps)
Monitoring (235 other apps)
Multi-Channel Marketing (218 other apps)
Real Time Analytics (212 other apps)
Reporting & Statistics (308 other apps)
Social Media Integration (291 other apps)
Third Party Integration (293 other apps)

Additional information for MarketSharp

Key features of MarketSharp

  • Budget Tracking/Job Costing
  • CRM
  • CRM Tools
  • Change Orders
  • Client Communication
  • Client Tracking
  • Contractors
  • Email Marketing
  • Follow-Up Tracking
  • Interaction Tracking
  • Lead Segmentation
  • Lead Verification
  • List Management
  • Residential
  • Sales Pipeline Management
  • Source Tracking
  • Warranty / Service Management
  • Warranty Tracking
View All Features