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ClearTouch Operator Logo

Cloud Contact Center Platform Provider

Table of Contents

ClearTouch Operator - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

ClearTouch Operator overview

What is ClearTouch Operator?

ClearTouch is a cloud-hosted contact center solutions provider helping organizations of all sizes deliver seamless and personalized customer experiences. Our platform brings together voice, omnichannel communication, AI-powered analytics, workforce engagement, and automation—empowering businesses to improve agent productivity, reduce costs, and increase customer satisfaction.

With real-time dashboards, advanced voice analytics, customizable reporting, and seamless integrations with CRMs like Salesforce, Zoho, and Zendesk, ClearTouch makes it easy to monitor performance, automate workflows, and drive data-backed decisions. The platform ensures compliance with PCI-DSS, GDPR, and local regulations, while offering flexible per-minute pricing to match business needs.

We serve diverse industries including BFSI, BPO & Call Centers, Healthcare, Retail & E-commerce, Telecom, Debt Collection, and Travel & Hospitality. Whether your goal is to cut call abandonment, boost CSAT, or scale customer operations, ClearTouch delivers measurable results with faster resolutions, smarter insights, and more meaningful customer interactions.

Key benefits of using ClearTouch Operator

Workforce management – Our platform’s WFM helps you have the right number of agents available at the right time, to answer the forecasted volume of incoming calls at the desired service level, with quality.

List management service - Using LMS you can interact directly with your data. It provides you with a secure, auditable, and real-time environment to handle your data. LMS is a unique platform that allows you to handle your data in different ways.

Voice Analytics - Our platform uses advanced voice recognition technology to identify specific words, phrases, acoustic measures, call metadata, and even the amount of silence on a call to help your organization better understand your customers.

Omnichannel Communication - Our platform platform lets customers connect via voice, chat, email, SMS, WhatsApp, and social media—seamlessly. Agents get a single, unified view of every interaction, enabling faster resolutions, personalized support, and consistent experiences across all touchpoints

Real-Time Reporting & Business Intelligence - ClearTouch Intelligence & Reporting equips contact centers with real-time dashboards, automated KPI tracking, and detailed reports. Monitor performance at a glance, proactively resolve issues with data-driven insights, and save hours with instant reporting. Built-in compliance with PCI-DSS and GDPR ensures every decision is secure, accurate, and customer-first.

Integration and Automation - ClearTouch Integration & Automation makes your contact center smarter by seamlessly connecting with CRMs like Salesforce, Zendesk, and Zoho. Eliminate repetitive tasks, sync customer data in real time, and streamline workflows across systems. With faster setup, easy scaling, and compliance-ready design, you can deliver more personalized customer experiences with less manual effort.

Starting price

Free

Alternatives

with better value for money

ClearTouch Operator’s user interface

Ease of use rating:

ClearTouch Operator reviews

Overall rating

4.6

/5

36

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.06/10
Rating distribution

5

4

3

2

1

21

15

0

0

0

Pros
“Overall its a great dialling software. The best support team available to offer help for help anytime.”
SG

Samyuktha G.

Training Manager

“Easy to use and IVR calls features are good. Priority calling feature and with excellent support from TCN makes it easy and desirable.”
MM

Mohammed M.

Head - Telecalling

“Everything is fantastic , call barging facility is also good.”
PT

Prince T.

Deputy Manager

Cons
“Numerous spam calls are made to the number, and it is difficult to take callbacks. Quick call-missed alerts via SMS or email can assist representatives reach customers.”
Sg

Selva g.

management trainee

“But this is not the case. For example, there is no possibility for making mass templates.”
Rn

Rakshith n.

Manager

“There is no least about the software as i use till now.”
Sm

Sathish m.

Asst Manager

Who uses ClearTouch Operator?

Based on 36 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Financial Services
Banking
Hospital & Health Care
Health, Wellness and Fitness
Others

Use cases

IVR
Auto Dialer
Predictive Dialer
Cloud Communication Platform
Business Intelligence

ClearTouch Operator's key features

Most critical features, based on insights from ClearTouch Operator users:

Call recording
Call routing
Chat/Messaging
Call center management
IVR
Audio/Video conferencing

All ClearTouch Operator features

Features rating:

API
Auto-Dialer
Campaign management
Canned responses
CRM
Customer history
Dashboard
List management
Live chat
Monitoring
PCI compliance
Predictive dialer
Workforce management

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ClearTouch Operator pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about ClearTouch Operator price and value

Value for money rating:

To see what individual users think of ClearTouch Operator's price and value, check out the review snippets below.

“Overall its a great dialling software. The best support team available to offer help for help anytime.”
SG

Samyuktha G.

Training Manager

“Easy to use and IVR calls features are good. Priority calling feature and with excellent support from TCN makes it easy and desirable.”
MM

Mohammed M.

Head - Telecalling

ClearTouch Operator integrations (2)

Integrations rated by users

We looked at 36 user reviews to identify which products are mentioned as ClearTouch Operator integrations and how users feel about them.

Freshdesk logo
Freshdesk

Integration rating: 4.0 (1)

This makes more easy and effective to customer care agent experience, sure it will help them work efficiently. After integration no need to use multiple taps for Cleartouch.

SP

Santosh P.

Deputy Manager

Other top integrations

ClearTouch Operator support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support
Email/Help Desk

Training options

In Person
Webinars
Live Online
Documentation

ClearTouch Operator FAQs

Q. What type of pricing plans does ClearTouch Operator offer?

ClearTouch Operator has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of ClearTouch Operator?

ClearTouch Operator has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does ClearTouch Operator support?

ClearTouch Operator supports the following languages:
English


Q. Does ClearTouch Operator offer an API?

Yes, ClearTouch Operator has an API available for use.


Q. What other apps does ClearTouch Operator integrate with?

ClearTouch Operator integrates with the following applications:
Freshdesk


Q. What level of support does ClearTouch Operator offer?

ClearTouch Operator offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk

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