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EasyCall Cloud

Software for managing agents, VoIP & call center operations

Table of Contents

Is this product right for your business?

Find out with a

EasyCall Cloud - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: August 2025

EasyCall Cloud overview

What is EasyCall Cloud?

EasyCall is a cloud-based software designed to help call centers of all sizes manage inbound and outbound calls, recordings, Voice Over Internet Protocol (VoIP) services, and more via a unified portal. The multi-language application offers predictive, progressive, and power dialer, which enables organizations to automate calling and voice recording operations.

The geodialing functionality in EasyCall allows teleoperators to view clients’ data based on geographical parameters. The built-in operator panel enables supervisors to add or remove users, facilitate sending of text messages, faxes, and emails, and streamline caller registration operations. It offers a host of features such as call listening, predictive scoreboard, corrective suggestions, notes, calendar management, and more.

EasyCall’s telemarketing module lets administrators run custom marketing campaigns, define the duration of operations, import and export data in CSV, XLS, XLSX, and other formats, and provide help scripts with product details, questions, and surveys to handle customer queries. Managers can also monitor and gain insights into the performance of agents, campaigns, call flow, and other metrics via real-time reports.

Starting price

25per user /
per month

Alternatives

with better value for money

EasyCall Cloud’s user interface

Ease of use rating:

4.4

(17)

EasyCall Cloud reviews

Overall rating

4.4

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.06/10

Rating distribution

Pros

“Ease of use is the main feature of the tool. Great care is taken to develop a good user experience.”

Melquisedeque S.

Helpdesk

“The platform is easy to use, fast, and reliable for daily operations. Even when small issues came up, the support team was quick to resolve them, which gave me confidence in the service.”

Verified reviewer

Anonymity request

“It has saved me time, improved efficiency, and made communication smoother across the team.”

Verified reviewer

Anonymity request

Cons

“It has many implementation issues and features. Because it is a java file, it is known to have a hardware failure.”

Diogo T.

Helpdesk

“The missing feature is the mobile version of the software (but i think the first release is planned in the very near future).”

Carmelo M.

CEO

“When you sign in, it automatically pauses, which can make the user forget and remain paused.”

Querobim D.

Service Desk Operator Pl

Who uses EasyCall Cloud?

Based on 17 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services

Marketing and Advertising

Telecommunications

Computer Software

Others

Use cases

Call Center

Call Recording

Contact Center

Call Tracking

Telemarketing

EasyCall Cloud's key features

Most critical features, based on insights from EasyCall Cloud users:

Multi-Channel communication

5.0

(2)

Contact management

5.0

(1)

Campaign management

5.0

(1)

Reporting & statistics

5.0

(1)

Real-Time monitoring

5.0

(1)

Call tracking

5.0

(1)

All EasyCall Cloud features

Features rating:

4.5

(17)

Interaction tracking

5.0

(1)

Third-Party integrations

5.0

(1)

Call logging

5.0

(1)

Call recording

5.0

(1)

Call reporting

5.0

(1)

Activity dashboard

(0)

IVR

(0)

Manual dialer

(0)

Monitoring

(0)

Multi-Language

(0)

Outbound call center

(0)

Power dialer

(0)

Predictive dialer

(0)

Preview dialer

(0)

Progressive dialer

(0)

Queue management

(0)

Real-Time analytics

(0)

Real-Time data

(0)

Real-Time reporting

(0)

Recording

(0)

Reporting/Analytics

(0)

Social media integration

(0)

Virtual Call Center

(0)

Voice mail

(0)

VoIP

(0)

Workflow management

(0)

Activity tracking

(0)

Alerts/Escalation

(0)

API

(0)

Auto-Dialer

(0)

Automated routing

(0)

Automatic call distribution

(0)

Call center management

(0)

Call list management

(0)

Call monitoring

(0)

Call routing

(0)

Call scripting

(0)

Call transfer

(0)

Callback scheduling

(0)

Caller id

(0)

Chatbot

(0)

Computer telephony integration

(0)

Contact database

(0)

CRM

(0)

Data import/export

(0)

Data security

(0)

Email management

(0)

Inbound call center

(0)

EasyCall Cloud alternatives

EasyCall Cloud

4.4

(17)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.5

Value for Money

4.8

Customer Support

4.6

Ringover

4.7

(823)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.6

Value for Money

4.5

Customer Support

4.6

Twilio

4.4

(500)

visit website

Starting from

0.01

Free trial

Free version

Ease of Use

4.1

Features

4.5

Value for Money

4.2

Customer Support

4.0

CloudTalk

4.4

(268)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.2

Customer Support

4.3

EasyCall Cloud pricing

Value for money rating:

4.8

(17)

Starting from

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about EasyCall Cloud price and value

Value for money rating:

4.8

(17)

To see what individual users think of EasyCall Cloud's price and value, check out the review snippets below.

“Ease of use is the main feature of the tool. Great care is taken to develop a good user experience.”

Melquisedeque S.

Helpdesk

“The platform is easy to use, fast, and reliable for daily operations. Even when small issues came up, the support team was quick to resolve them, which gave me confidence in the service.”

Verified reviewer

Anonymity request