App comparison
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ETS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Voice, IVR & customer experience testing suite
ETS Alternatives & Competitors (2026)
Top 9 free alternatives
Ringover
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs
0.5
Value for money
Starting price
0.4
Functionality
Queue Management
5/5
Call Whispering
5/5
Live Chat
5/5
Top Features
Multiple Scripts
N/A
Call Scripting
N/A
Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
0.8
Value for money
Starting price
0.4
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Multiple Scripts
N/A
Text to Speech
N/A
Phone Key Input
N/A
Weave
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution
0.1
Value for money
Starting price
0.7
Functionality
Communication Management
5/5
File Sharing
5/5
Call Transfer
5/5
Top Features
Phone Key Input
N/A
Multiple Scripts
N/A
API
N/A
USAN Contact Suite for Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect
1.0
Value for money
No pricing info
Starting price
0.3
Functionality
Computer Telephony Integration
5/5
Transcripts/Chat History
5/5
Reporting/Analytics
5/5
Top Features
Text to Speech
N/A
Multiple Scripts
N/A
Phone Key Input
N/A
CTM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based call tracking and contact center solution
0.5
Value for money
Starting price
0.4
Functionality
Call Tagging
5/5
Alerts/Notifications
5/5
Performance Management
5/5
Top Features
No unique features
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service-first CRM company that builds support & sales tools
0.2
Value for money
Starting price
0.6
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Monitoring
N/A
Twilio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build, Scale, and Operate Customized Communication Solutions
0.2
Value for money
Starting price
0.5
Functionality
Reporting & Statistics
5/5
Voicemail Transcription
5/5
SIP Trunking
5/5
Top Features
Call Reporting
N/A
Real-Time Analytics
N/A
Monitoring
N/A
Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your ultimate workspace
0.2
Value for money
Starting price
0.7
Functionality
Quotes/Estimates
5/5
Online Time Tracking
5/5
Drag & Drop
5/5
Top Features
Call Reporting
N/A
Real-Time Analytics
N/A
Multiple Scripts
N/A
Zoho Voice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based business phone for SMB sales and support teams
0.2
Value for money
Starting price
1.3
Functionality
Dashboard
5/5
Automated Attendant
5/5
Auto-Dialer
5/5
Top Features
Call Scripting
N/A
Multiple Scripts
N/A
Chat/Messaging
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based phone system for sales, support & growing teams
0.2
Value for money
Starting price
0.7
Functionality
Callback Scheduling
5/5
Queue Management
4.9/5
IVR
4.8/5
Top Features
Multiple Scripts
N/A
Call Scripting
N/A
Monitoring
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Top Contact Center solution that ensures your business grows
0.8
Value for money
Starting price
0.3
Functionality
Reporting/Analytics
5/5
Chat/Messaging
5/5
Caller ID
5/5
Top Features
No unique features
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one Cloud Contact Center Software
0.7
Value for money
Starting price
0.4
Functionality
Reporting/Analytics
5/5
Quality Management
5/5
Progressive Dialer
5/5
Top Features
Real-Time Analytics
N/A
Call Reporting
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based inbound call tracking software
0.9
Value for money
Starting price
Functionality
Caller ID
5/5
Call Routing
5/5
Call Recording
5/5
Top Features
Chat/Messaging
N/A
Call Scripting
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer interaction & support platform with CRM integration
0.8
Value for money
Starting price
0.4
Functionality
Support Ticket Management
5/5
Call Routing
5/5
Live Chat
5/5
Top Features
Real-Time Analytics
N/A
Call Reporting
N/A
Multiple Scripts
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified communications & transactional emails
0.1
Value for money
Starting price
1.2
Functionality
Shortcodes
1/5
Scheduled Messaging
1/5
MMS
1/5
Top Features
No unique features
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omni-channel customer communication and engagement
0.3
Value for money
Starting price
0.4
Functionality
Marketing Automation
5/5
Contact Management
5/5
2-Way Messaging
5/5
Top Features
Phone Key Input
N/A
Multiple Scripts
N/A
Call Monitoring
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel contact center management
0.7
Value for money
Starting price
0.3
Functionality
IVR
5/5
Real-Time Reporting
5/5
Real-Time Monitoring
5/5
Top Features
No unique features
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-first contact center software to drive your growth
0.7
Value for money
Starting price
0.2
Functionality
Reporting/Analytics
5/5
Call Routing
5/5
VoIP Connection
5/5
Top Features
Phone Key Input
N/A
Multiple Scripts
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise cloud communications platform
0.2
Value for money
Starting price
0.7
Functionality
Automated Responses
5/5
Text-to-Win
5/5
Survey/Poll Management
5/5
Top Features
Monitoring
N/A
Call Routing
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
API-based Voice and SMS platform for businesses of all sizes
0.5
Value for money
Starting price
0.8
Functionality
API
5/5
Message Personalization
4.5/5
2-Way Messaging
4.5/5
Top Features
Real-Time Analytics
N/A
Call Reporting
N/A
Multiple Scripts
N/A