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Grasshopper
5
207
4
94
3
30
2
8
1
19
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn the World Into Your Office
Table of Contents
Grasshopper - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Grasshopper overview
Based on 358 verified user reviews
What is Grasshopper?
Reviews for Grasshopper come from a wide variety of industries, including real estate (7% of reviewers), construction (6%), and consumer services (5%). The most frequent use case for Grasshopper cited by reviewers is business phone systems (56% of reviewers).
What do users say about Grasshopper pricing?
Most users consider Grasshopper’s pricing reasonable and cost-effective, especially for startups. Reviewers appreciate the transparent structure and free trials, though some users say extra features raise costs and find tiered pricing confusing.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Pricing
Voicemail Management
Small Business Management
Cancel Service
Message and Text Management
Customer Support
Grasshopper’s user interface
Grasshopper review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.2
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Grasshopper?
Reviewers feel Grasshopper makes managing business calls and messages convenient, letting them separate work and personal communications on one device. They appreciate features like call forwarding, multiple extensions, voicemail-to-email, and the ability to use dedicated business numbers without extra hardware. They find the system flexible for remote teams and value its cost-effectiveness for small businesses.
Some say the interface can be clunky and setup confusing, especially for advanced features or multiple users. They report occasional issues with caller ID, texting, and customer support responsiveness. They think pricing can add up with extra features, and wish for more intuitive controls and better integration.
Select to learn more
Who uses Grasshopper?
Based on 358 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Grasshopper's key features
Most critical features, based on insights from Grasshopper users:
All Grasshopper features
Features rating:
Grasshopper alternatives
Grasshopper
Starting from
14
Per year
Ultatel Cloud Business Phone System
Starting from
18
/user
Per month
3CX
Starting from
350
Per year
JustCall
Starting from
29
/user
Per month
Grasshopper pricing
Pricing plans
Pricing details:
User opinions about Grasshopper price and value
Value for money rating:
To see what individual users think of Grasshopper's price and value, check out the review snippets below.
Emerson B.
CGO
Emerson B.
CGO
Grasshopper integrations (2)
Integrations rated by users
We looked at 358 user reviews to identify which products are mentioned as Grasshopper integrations and how users feel about them.
Integration rating: 5.0 (1)
“Telegram is also a fantastic messaging platform”
Kim M.
Financial Manager
Integration rating: 5.0 (1)
“Google Voice isn’t a core part of how I use Google Meet, and most of my communication happens directly through video calls or email. Because of that, Voice integration doesn’t impact my workflow or meeting experience.”
Wren W.
Office Administrator
Integration rating: 5.0 (1)
“we must have click to dial and we must have a cost effective phone option”
Sarah H.
Assistant manager
Integration rating: 4.0 (1)
Other top integrations
Grasshopper customer support
What do users say about Grasshopper customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Grasshopper customer support.
A fair number of users highlight prompt, friendly, and helpful customer support that quickly resolves questions and issues.
Multiple users appreciate how easy it is to reach Grasshopper support, especially during setup or billing inquiries.
A subset of reviewers report difficulty contacting support, with unclear channels and slow response times.
Certain users mention unresolved billing and technical issues, feeling support lacked urgency or effective solutions.
Support options
Training options
To see what individual users say about Grasshopper's customer support, check out the review snippets below.
“After trying every possible configuration online, you have to contact support. But they make it impossible to find the number to contact support.”
Brandon H.
Attorney
“So not only were we billed for a service we weren’t using, but there was also no resolution offered.”
Emerson B.
CGO
Grasshopper FAQs
Grasshopper has the following typical customers:
Small Business, Freelancers, Large Enterprises
These products have better value for money
Q. What is Grasshopper used for?
Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and features like unlimited extensions, professional greetings, voicemail via email and a dial by name directory, Grasshopper helps your small business sound professional and stay connected from anywhere. Affordable plans that help small businesses stay competitive. Price as low as $14/month. Try us for free!
Q. Does Grasshopper support mobile devices?
Grasshopper supports the following devices:
iPhone, Android, iPad
Q. What level of support does Grasshopper offer?
Grasshopper offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat
