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Adobe Analytics

4.5
(215)

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Marketing attribution software

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(5)

Adobe Analytics Pricing, Features, Reviews and Alternatives

Adobe Analytics FAQs

Q. What type of pricing plans does Adobe Analytics offer?

Adobe Analytics has the following pricing plans:
Free Trial: Available

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Q. Who are the typical users of Adobe Analytics?

Adobe Analytics has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business

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Q. What languages does Adobe Analytics support?

Adobe Analytics supports the following languages:
English

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Q. Does Adobe Analytics offer an API?

Yes, Adobe Analytics has an API available for use.

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Q. What other apps does Adobe Analytics integrate with?

Adobe Analytics integrates with the following applications:
BrightEdge, Invoca, Hootsuite

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Q. What level of support does Adobe Analytics offer?

Adobe Analytics offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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Adobe Analytics product overview

What is Adobe Analytics?

Adobe Analytics is a marketing attribution software which enables businesses of all sizes to measure and understand the impact of their customer interactions using a range of tools including web analytics, marketing analytics, attribution, predictive analytics, multi-channel data collection, and more. With Adobe Analytics technology, users can monitor and analyze streams of data, then convert it into actionable, real-time insight.

Key benefits of using Adobe Analytics

  • The Analysis Workspace feature allows users to perform ad hoc analysis by dragging and dropping any number of data tables, visualizations and components (channels, dimensions, metrics) to a project.

  • Adobe Analytics supports offline data integration, enabling users to integrate data seamlessly from a CRM system or other source of offline enterprise data.

  • Rules-based and algorithmic attribution approaches enable users to analyze customer behavior and interaction patterns, to create appropriate models for different channels.

  • Adobe Analytics supports multichannel data collection, enabling users to capture data from various sources, including the web, email, campaigns, mobile devices, and more.

  • Anomaly detection technology checks through large amounts of data and identifies any unexpected anomalies or factors impacting the user’s business, with intelligent alerts to inform users immediately when any anomalies are detected.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Knowledge Base

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    Starting from

    119.95

    Per month

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    Adobe Analytics pricing information

    Value for money

    4.0

    /5

    215

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Adobe Analytics features

    Functionality

    4.4

    /5

    215

    Total features

    41

    7 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    API
    Reporting & Statistics
    Third Party Integrations
    Campaign Analytics
    Alerts/Notifications
    Real Time Analytics

    Functionality contenders

    Adobe Analytics users reviews

    Overall Rating

    4.5

    /5

    215

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.06/10
    Rating distribution

    5

    4

    3

    2

    1

    122

    76

    13

    4

    0

    Pros
    The best thing with Adobe is that they keep providing awesome products, this is one of those tier 1 products, easy to use and understand.
    Overall I have liked this software program so far- I am big on Customer Service and this would be a great way for us to better understand and serve our Customers.
    We have been using Adobe Analytics for two years and it has been great. It can provide great insights on customer interactions with out website.
    Cons
    Very hard to implement, custom reports are confusing for non-power users. Customer support and implementation team is weak.
    This delay is very annoying. No search capability of its own exist in this tool.
    It can be difficult to implement. Unlike Google Analytics, there are very few out-of-the-box integrations with Adobe Analytics.

    Overall rating contenders

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    Kevin A.

    Business Owner

    Media Production, 11-50 employees

    Review source

    Overall Rating

    Analytics for Everyone

    Reviewed 2 years ago

    Transcript

    Kevin A.: Hi, my name is Kevin and I'm a business owner that does video production. I give Adobe Analytics...

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    Simon S.

    Director Of Technology

    Education Management, 51-200 employees

    Review source

    Overall Rating

    Good and robust software!

    Reviewed 2 years ago

    Transcript

    Simon: Hi, I'm Simon. I'm a director of technology for a private school. Today, I'm reviewing Adobe Analytics...

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    Steve B.

    Consumer Electronics, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    A robust enterprise reporting tool with many varying toolsets

    Reviewed 2 years ago

    I find Adobe Analytics to be a robust, enterprise tool that can handle vast amounts of data (without the sampling that can sometimes affect other tools).

    Pros

    The 'Workspace' offering becomes a "go to" for both explorative and more regular reporting. The drag 'n' drop nature of the tool allows for swift setting up of dimensions and metrics. This output can then be simply "eyeballed", or extracted out into CSV/PDF for further analysis.

    Cons

    On occasion the dashboarding options are less user friendly, especially when dealing with stakeholders who might not have a login to the tool. 'Google Data Studio' offers a more visual dashboarding tool for sharing with colleagues, either via a hyperlink or through scheduled emails. The graphing/sharing options are also more appealing in Google Data Studio.

    AR
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    Verified reviewer

    Retail, 10,001+ employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Customizable, feature-rich platform a must-have for complex reporting needs (worth the $$)

    Reviewed 7 months ago

    I have used Adobe Analytics at three different jobs in three very different industries - they all had very different online channels, markets, and measurement needs. One thing they all had in common, however, was that they were all large Fortune 500 organizations. The beauty of this software is that its rich feature set and endless ways to customize metrics and reports can accommodate for these.In...

    Pros

    Adobe Analytics, in my opinion, is the must-have analytics solution for large, complex organizations where the digital space is a part of their business. This tool is feature-rich beyond belief, containing more options for data analysis and customization than you can imagine! There are many things I like about Adobe Analytics; these are the top items:* Endless ways to organize and report on data,...

    Cons

    Each time I rave about how much of a fan I am of Adobe Analytics, I occasionally will hear from those who maybe work for a smaller company or one that doesn't have a complex digital implementation that they think it is too pricey and has way more features and tools than they need. For these, maybe it's not the right solution for you. After all, there are free solutions like Google Analytics (GA) out...

    BT
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    Brandon T.

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

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    I use this analytics platform for company reporting - it has been very difficult to implement.

    Reviewed 5 years ago

    More detailed reporting and testing capability

    Pros

    Strong custom capabilities if your team is able to integrate, extremely detailed segments and KPIs recorded.

    Cons

    Very hard to implement, custom reports are confusing for non-power users. Customer support and implementation team is weak. Over promise and under deliver.

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    Ovi H.

    Information Technology and Services, 51-200 employees

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Smooth and Powerful Application.

    Reviewed 9 months ago

    It provides excellent data breakdown, which makes it strong and versatile. The API level provides for the analysis of key information needed for your company's marketing data. Excellent for high-end website-owning businesses. We absolutely appreciate utilizing this platform since it offers so many fun and intriguing interactive elements. In contrast to many other products that compete with this one, I personally really appreciate the user interface since it is so straightforward and uncluttered.

    Pros

    Adobe Analytics is great at what it does since you can use its insights to obtain accurate and reliable information. A good dashboard is essential for using the tool while you are operating on it. My whole website visitors data has been recorded and used to create dashboards that will help me make better marketing choices. I was able to monitor several data points sequentially with Adobe analytics, unlike GA.

    Cons

    In comparison to other platforms on the market, it is expensive. New tags or metrics that must be deployed have an additional cost associated with them. For small and medium-sized enterprises, not advised.

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    Samantha N.

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    It is also a very intuitive and easy-to-use tool.

    Reviewed 5 years ago

    In addition to following the effectiveness of the marketing campaign. He does all these things very well, but with the caveat that he spends some time setting things right.

    Pros

    Interface is quite intuitive and easy to navigate after getting used to the design. It also provides a lot of customization options that can be incorporated, provides a good idea of where to spend time updating a site and was also the first to point out the warning signs, such as tracking problems, the filter tabs are another important point of the tool, with the possibility to filter among many metrics, create segments and quickly access the sections that we use the most. Since I've been working with the tool with other platforms, the possibilities have become endless.

    Cons

    Some views and reports are limited to 50 pages. However, the most important thing for us is the lack of Google reference data, which is where the vast majority of our search traffic comes from. We are not sure what users are looking for before entering our site.

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