NeoDove Reviews - Pros & Cons, Ratings & more

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NeoDove serves as a dynamic Telecalling CRM and Sales Engagement Platform, elevating business sales through the strategic optimization of both inbound and outbound calling dynamics, as well as the precision management of lead processes.

NeoDove

Android

Web-based

Windows

iPad

iPhone

Online Marketing Specialist

Artificial Intelligence is the best part of the application which helps us provide the best customer experience to our clients.

Job Consultancy

Overall experience is awesome no-one give like this service in this minimum cost. Thanks to NeoDove team for support us and grow our company.

NeoDove is very nice CRM to convert your leads,its very user friendly & cost effective form small entrepreneur.

Head of Sales and Marketing

A great company to work with when looking to scale your sales and customer success processes.

Executive Manager

There customer support is amazing and they responded on time.

Founder & CEO

Next I asked them I dont want to access TeleCMI but you guys give me the missed call report which I used to get in the next day. Missed calls are supposed to be called in the same day within few mins.

Founder

Customer service is amazing for now. They helped us to setup the CRM.

Director

It has been learning experience though Rakesh Tiwari has been great support throughout the onboarding and service by him is very prompt.

No system in place to check missed calls. Cant check incoming calls in details.

Data Duplicacy is a problem as it confuses the user.

No way to track idle time of agents between calls. Team doesnt have the complete knowledge.

Delivery Head

We are looking for different solutions, if this continues.

This CRM tool is a complete disappointment. It was released for sale before being fully developed, and it’s riddled with bugs. It feels like they’re using customers as guinea pigs to test their software. Even a high school student could have done a better job developing it.

The support team is another letdown. They promise support on Saturdays and Sundays, but in reality, they don’t work on weekends. This is especially problematic since many sales organizations have their peak business days on weekends. The concept of urgency seems lost on them. With a premature product like Neodove, they desperately need to strengthen their support team. Whenever there’s an issue, no one from the support or sales team answers your calls.

We opted for a custom plan, paying a premium for “personalized support” compared to the “Neo One” scheme. It’s all a gimmick to extract more money from you. After purchasing this useless CRM tool, you won’t receive any support.

I’m writing this review after giving them ample time to improve. We’ve been using their service for 2 months, and it’s been a nightmare. They don’t keep their promises. Their software will likely take at least two more years to be fully developed. At the moment, it’s nothing more than a high school project.

Avoid This CRM Tool from Vyapar

Excellent software for handling leads. It supports us to track every lead.

Best Pre Sales Software 

overall experience is awesome no-one give like this service in this minimum cost. Thanks to NeoDove team for support us and grow our company. 

feedback Of Jobhere.in For NeoDove

Not good at all.  We are looking for different solutions, if this continues.

Lack of customer support

Very good.The support team is great.Product demos are also very clear and to the point 

Great UI/UC

User Friendly

Support is good

Great Customer Support

Best Way to manage leads

Amazing and we took more license from them 

Support Manager

Not worth for money 

I would definitely not recommend Neodove to anyone for the experience I had in 6 months. Before onboarding I asked & informed them about my clear expectations. I would require VOIP calls where in I can clearly track incoming & outgoing calls. They said, they have system in place for the same. VOIP calls were from third party TeleCMI. I asked them to activate simultaneous ring for the incoming calls, neodove team said they dont have that system in place so i called the TeleCMI team & confirmed that they can do it. I had to confirm neodove about the same & got it activated. Next I cant track missed calls in their system. I need to login to TeleCMI portal to check it. Neodove to check Outgoing calls & TeleCMI to check missed calls.  Later one day, some settings changed & simultaneous ring was deactivated again they blamed our team stating we made the changes, why would we? Next I asked them I dont want to access TeleCMI but you guys give me the missed call report which I used to get in the next day. Missed calls are supposed to be called in the same day within few mins. but again they couldnt delive it. Accepting all these issues & mistakes they gave me grace period of 15 days, when they got to know I am not renewing, even the grace period is not given to us. so dont go with them as their team is not professional & doesnt have all the knowledge.

Not worth the time & money

Neodove solved our problems of lead assignment and systematic calling!

Neodove is a good solution

Efficient lead management

Great tool for sales team

Free from manual dialling

A great company to work with when looking to scale your sales and customer success processes

NeoDove Reviews

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