App comparison
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Odigo
5
1
4
1
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Odigo provides Contact Center as a Service (CCaaS) solutions
Last updated: September 2026
Odigo Alternatives & Competitors (2026)
Top 5 free alternatives
LiveAgent
Cloud-based customer service platform for all sizes
1.3
Value for money
Starting price
No pricing info
0.6
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Automatic Call Distribution
5/5
Caller ID
5/5
Call Center Management
4.5/5
Freshdesk
Cloud-based AI help desk for teams of all sizes
1.1
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Automatic Call Distribution
5/5
Caller ID
5/5
Call Center Management
4.5/5
Zendesk Suite
AI powered customer service across all channels
0.9
Value for money
Starting price
No pricing info
0.4
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Automatic Call Distribution
5/5
Caller ID
5/5
Call Center Management
4.5/5
1.2
Value for money
Starting price
No pricing info
0.5
Functionality
Account Management
5/5
Analytics
5/5
Activity Dashboard
4.8/5
Top Features
Automatic Call Distribution
5/5
Caller ID
5/5
Call Center Management
4.5/5
0.9
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Automatic Call Distribution
5/5
Caller ID
5/5
Call Center Management
4.5/5
1.2
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Activity Tracking
4.3/5
Top Features
Automatic Call Distribution
5/5
Caller ID
5/5
Call Center Management
4.5/5
0.8
Value for money
Starting price
No pricing info
0.1
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Automatic Call Distribution
5/5
Caller ID
5/5
Call Center Management
4.5/5
0.7
Value for money
Starting price
No pricing info
0.1
Functionality
Alerts/Notifications
4.2/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Automatic Call Distribution
5/5
Caller ID
5/5
Call Center Management
4.5/5
0.9
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
Top Features
Automatic Call Distribution
5/5
Caller ID
5/5
Call Center Management
4.5/5
0.8
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Automatic Call Distribution
5/5
Caller ID
5/5
Call Center Management
4.5/5
1.5
Value for money
Starting price
No pricing info
0.6
Functionality
Activity Dashboard
5/5
Automated Routing
5/5
Automatic Call Distribution
4.9/5
Top Features
Automatic Call Distribution
5/5
Caller ID
5/5
Call Center Management
4.5/5
1.1
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Tracking
5/5
Automated Routing
5/5
Activity Dashboard
4.7/5
Top Features
Automatic Call Distribution
5/5
Caller ID
5/5
Call Center Management
4.5/5
1.5
Value for money
No pricing info
Starting price
No pricing info
0.6
Functionality
Activity Dashboard
5/5
Activity Tracking
N/A
Agent Interface
N/A
Top Features
Automatic Call Distribution
5/5
Caller ID
5/5
Call Center Management
4.5/5
1.4
Value for money
Starting price
No pricing info
0.7
Functionality
Audio Capture
5/5
Auto-Dialer
5/5
Alerts/Escalation
4.7/5
Top Features
Automatic Call Distribution
5/5
Caller ID
5/5
Call Center Management
4.5/5
0.9
Value for money
Starting price
No pricing info
0.1
Functionality
Automated Routing
5/5
Alerts/Notifications
N/A
API
N/A
Top Features
Automatic Call Distribution
5/5
Caller ID
5/5
Call Center Management
4.5/5
0.6
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
Auto-Dialer
5/5
Alerts/Notifications
4/5
Activity Dashboard
3.5/5
Top Features
Automatic Call Distribution
5/5
Caller ID
5/5
Call Center Management
4.5/5
0.8
Value for money
Starting price
No pricing info
0.3
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Activity Tracking
N/A
Top Features
Automatic Call Distribution
5/5
Caller ID
5/5
Call Center Management
4.5/5
0.6
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
N/A
Agent Interface
N/A
Alerts/Notifications
N/A
Top Features
Automatic Call Distribution
5/5
Caller ID
5/5
Call Center Management
4.5/5
1.5
Value for money
Starting price
No pricing info
1.0
Functionality
Activity Dashboard
5/5
Activity Tracking
4.5/5
Activity Tracking
N/A
Top Features
Automatic Call Distribution
5/5
Caller ID
5/5
Call Center Management
4.5/5
1.7
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
N/A
Agent Interface
N/A
Alerts/Notifications
N/A
Top Features
Automatic Call Distribution
5/5
Caller ID
5/5
Call Center Management
4.5/5