App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
OpenTouch Enterprise Cloud
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Voice & unified communications for SMBs
Last updated: March 2026
OpenTouch Enterprise Cloud Alternatives & Competitors (2026)
Top 5 free alternatives
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.7
Value for money
Starting price
0.4
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Caller ID
5/5
Call Routing
5/5
Call Transfer
5/5
Ringover
100% cloud phone for startups and SMEs
0.5
Value for money
Starting price
0.3
Functionality
Agent Interface
4.8/5
Archiving & Retention
4.8/5
Access Controls/Permissions
4.7/5
Top Features
Caller ID
5/5
Call Routing
5/5
Call Transfer
5/5
CTM
Conversation analytics for marketing attribution
0.5
Value for money
Starting price
0.4
Functionality
Alerts/Notifications
5/5
2-Way Messaging
4.3/5
Archiving & Retention
4/5
Top Features
Caller ID
5/5
Call Routing
5/5
Call Transfer
5/5
3CX
Web & mobile-based (Android, iOS) communications system.
0.3
Value for money
Starting price
0.6
Functionality
Activity/News Feed
5/5
API
5/5
Audio Calls
4.7/5
Top Features
Caller ID
5/5
Call Routing
5/5
Call Transfer
5/5
Wildix
The First Sales-Oriented Unified Communications Solution.
0.2
Value for money
No pricing info
Starting price
0.4
Functionality
Automatic Call Distribution
4.7/5
Access Controls/Permissions
4.5/5
Alerts/Notifications
4.4/5
Top Features
Caller ID
5/5
Call Routing
5/5
Call Transfer
5/5
Bitrix24
All in one business management workspace
0.2
Value for money
Starting price
0.7
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Caller ID
5/5
Call Routing
5/5
Call Transfer
5/5
JustCall
AI-Powered Customer Communication for Sales & Support Teams
0.1
Value for money
Starting price
0.9
Functionality
Access Controls/Permissions
5/5
API
5/5
2-Way Messaging
4.3/5
Top Features
Caller ID
5/5
Call Routing
5/5
Call Transfer
5/5
Dialpad
Cloud communications system for enterprise businesses
0.1
Value for money
Starting price
0.8
Functionality
Access Controls/Permissions
4.8/5
Agent Interface
4.8/5
Archiving & Retention
4.2/5
Top Features
Caller ID
5/5
Call Routing
5/5
Call Transfer
5/5
0.2
Value for money
Starting price
0.7
Functionality
Activity Dashboard
4.5/5
Agenda Management
4.5/5
Access Controls/Permissions
4.4/5
Top Features
Caller ID
5/5
Call Routing
5/5
Call Transfer
5/5
0.1
Value for money
Starting price
0.7
Functionality
Automated Routing
5/5
Auto-Dialer
4.7/5
Automatic Call Distribution
4.6/5
Top Features
Caller ID
5/5
Call Routing
5/5
Call Transfer
5/5
0.5
Value for money
Starting price
0.4
Functionality
Agent Interface
5/5
Audio Calls
4.8/5
Activity Dashboard
4.8/5
Top Features
Caller ID
5/5
Call Routing
5/5
Call Transfer
5/5
0.2
Value for money
Starting price
0.7
Functionality
Agent Interface
4.6/5
Automatic Call Distribution
4.5/5
Auto-Dialer
4.5/5
Top Features
Caller ID
5/5
Call Routing
5/5
Call Transfer
5/5
0.6
Value for money
No pricing info
Starting price
0.4
Functionality
Answering Machine Detection
5/5
Archiving & Retention
4.7/5
Auto-Dialer
4.6/5
Top Features
Caller ID
5/5
Call Routing
5/5
Call Transfer
5/5
0.2
Value for money
Starting price
0.9
Functionality
Call Transfer
4.2/5
Call Monitoring
4.2/5
Caller ID
4.2/5
Top Features
Caller ID
5/5
Call Routing
5/5
Call Transfer
5/5
0.1
Value for money
Starting price
0.7
Functionality
Activity Tracking
5/5
Alerts/Escalation
5/5
API
5/5
Top Features
Caller ID
5/5
Call Routing
5/5
Call Transfer
5/5
0.7
Value for money
Starting price
0.3
Functionality
2-Way Messaging
5/5
Agent Interface
5/5
Activity Tracking
4.3/5
Top Features
Caller ID
5/5
Call Routing
5/5
Call Transfer
5/5
0.6
Value for money
Starting price
0.3
Functionality
Activity Dashboard
5/5
Answering Machine Detection
5/5
API
5/5
Top Features
Caller ID
5/5
Call Routing
5/5
Call Transfer
5/5
0.7
Value for money
Starting price
0.3
Functionality
Activity Dashboard
5/5
Alerts/Escalation
5/5
API
4.7/5
Top Features
Caller ID
5/5
Call Routing
5/5
Call Transfer
5/5
0.2
Value for money
No pricing info
Starting price
0.4
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
API
5/5
Top Features
Caller ID
5/5
Call Routing
5/5
Call Transfer
5/5
0.1
Value for money
Starting price
0.7
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Ad hoc Query
N/A
Top Features
Caller ID
5/5
Call Routing
5/5
Call Transfer
5/5