App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Qubicles Logo

Qubicles

4.4
(24)

Write a review

Revolutionary blockchain-powered contact center software

(8)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Qubicles Pricing, Features, Reviews and Alternatives

Qubicles FAQs

Q. What type of pricing plans does Qubicles offer?

Qubicles has the following pricing plans:
Starting from: $19.99/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Qubicles?

Qubicles has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Qubicles support?

Qubicles supports the following languages:
English


Q. Does Qubicles support mobile devices?

Qubicles supports the following devices:
iPad, iPhone


Q. Does Qubicles offer an API?

Yes, Qubicles has an API available for use.


Q. What other apps does Qubicles integrate with?

Qubicles integrates with the following applications:
Gmail


Q. What level of support does Qubicles offer?

Qubicles offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support

Qubicles product overview

Price starts from

19.99

Per month

Flat Rate

What is Qubicles?

Qubicles is ushering a new way for the future of contact centers with patent-pending blockchain software. Our solution includes an on-demand remote staffing network for contact center reps that includes smart contract-based talent matching and performance-based blockchain token rewards. At the core of our business is a powerful cloud contact center solution for sales and customer service teams, covering phone, email, and live chat. We support inbound, outbound, and blended campaigns, as well as call routing, IVR (interactive voice response), call & screen recording, drag-and-drop call scripting, list management, multiple dialing modes, inbound email routing, standard and custom reporting, open APIs, a native app for iOS devices, and more.

Key benefits of using Qubicles

  • Unique patent-pending blockchain technology that helps contact centers solve staffing, employee retention and customer satisfaction issues through an on-demand meritocratic resource network.

  • Call scripts can be created and customized at any time by operations personnel or administrators, using the drag-and-drop scripting tool, with support for conditional branching to create dynamic, logic-based scripts.

  • Inbound calls can be added to queues and routed to agents, with inbound queue features including welcome messages, hold prompts, whisper messages to agents, place in queue notifications, estimated wait times, queue priority management, skill-based routing, and more.

  • Custom caller IDs can be created for each campaign, dialing list, or individual lead, enabling the use of local IDs for nationwide campaigns with the aim of improving contact rates.

  • All calls are automatically recorded by Qubicles, with the option for managers to switch to on-demand call recording, and real-time screen recording can also record the agent’s desktop throughout the duration of each call.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    Phone Support

    Training options

    In Person
    Documentation
    Live Online
    Webinars

    Not sure about Qubicles? Compare it with a popular alternative

    Starting from

    19.99

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range

    Starting from

    9

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Qubicles pricing information

    Value for money

    4.8

    /5

    24

    Starting from

    19.99

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Qubicles features

    Functionality

    4.4

    /5

    24

    Total features

    59

    8 categories

    Most valued features by users

    Reporting/Analytics
    API
    Chat/Messaging
    Call Recording
    Call Routing
    Real Time Analytics
    Data Import/Export
    Call Monitoring

    Functionality contenders

    Qubicles users reviews

    Overall Rating

    4.4

    /5

    24

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.57/10
    Rating distribution

    5

    4

    3

    2

    1

    13

    7

    4

    0

    0

    Pros
    More than anything I've been so impressed with the level of customer service. The reps did a great job of reviewing the solution and highlighting how I can use it for my specific application.
    The team is very supportive and will work with you to help you achieve your goals. Fenero is a very cost effective robust solution and is the back-bone of a successful call center.
    The software is very easy to use. It is also very well supported, packed with features and amazing reporting.
    Cons
    We have had issues with timing errors if there are too many records in a campaign, so having to clean up campaign to avoid posting errors can be a pain.
    There's a rather steep learning curve and answering machine detection absolutely bad. I lost a $56,000 call-center contract because Fenero doesn't know how to listen for a voicemail beep.
    Hmm, I'm trying to think of any cons I have to honestly say, I cannot think of any bad things about this software.

    Overall rating contenders

    Common Qubicles comparisons

    Qubicles logo
    Five9 logo
    QubiclesvsFive9

    Related categories