App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
Qubicles Pricing, Features, Reviews and Alternatives
Qubicles FAQs
Qubicles product overview
What is Qubicles?
Qubicles is ushering a new way for the future of contact centers with patent-pending blockchain software. Our solution includes an on-demand remote staffing network for contact center reps that includes smart contract-based talent matching and performance-based blockchain token rewards. At the core of our business is a powerful cloud contact center solution for sales and customer service teams, covering phone, email, and live chat. We support inbound, outbound, and blended campaigns, as well as call routing, IVR (interactive voice response), call & screen recording, drag-and-drop call scripting, list management, multiple dialing modes, inbound email routing, standard and custom reporting, open APIs, a native app for iOS devices, and more.
Key benefits of using Qubicles
Typical customers
Platforms supported
Support options
Training options
Not sure about Qubicles? Compare it with a popular alternative
Qubicles
Starting from
19.99
Per month
Flat Rate
Starting from
29
Per month
Flat Rate
Qubicles pricing information
Value for money
4.8
/5
24
Starting from
19.99
Per month
Flat Rate
Pricing options
Value for money contenders
Qubicles features
Functionality
4.4
/5
24
Total features
59
8 categories
Most valued features by users
Functionality contenders
Qubicles users reviews
Overall Rating
4.4
/5
24
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.57/10
13
7
4
0
0
Overall rating contenders
Francis E.
Used daily for 1-2 years
Review source
Share this review:
A lot, we were able to expand with the help of this software. Technical difficulties that were handled as soon as we sent the ticket to their staff, issues that rarely happens.
Great quality of calls, great support and easy to use apps to manage different campaigns.
No cons were added to this review
Alex P.
Consumer Services, 11-50 employees
Used daily for 1-2 years
Review source
Share this review:
I would say is a good tool, since you basically have all the call center architecture in place when you get started with them, however, I would highly recommend keeping users posted when running maintenance processes in the back-end of that platform.
It's very easy to set up and it requires almost no expertise to get it going.
In my case, since most of the traffic is inbound calls, I've experienced too many dropped calls and dead airs and sometimes I would say 2 or 3 times a month, unexpected errors when using this interface for the agents.
Daryl A.
Political Organization, 1-10 employees
Used daily for 6-12 months
Review source
Share this review:
Good software, very cost-effective, scales well. Hard to use at first, but once you get the hang of it there's no other solution that compares. The 6 second billion increments are the real secret. There are a lot of features to take advantage of and you can have deep control of your campaigns. Lack of AMD really frustrated though!
Flexibility, cost effectiveness, scalability.
There's a rather steep learning curve and answering machine detection absolutely bad! I lost a $56,000 call-center contract because Fenero doesn't know how to listen for a voicemail beep. Absolutely inexcusable.
Jessica P.
Cosmetics, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
Fenero has grown a lot since we started with them three years ago. We originally started with just Inbound and have grown with adding inbound ques and outbound campaigns including auto-dialers. Pros: - Agent and Manager Interface is user-friendly. - Reporting fits our needs. - Ease of initial start up. - Ease of Campaign setup. - Economically friendly billing plans. - Great Features available to customize campaign specifics. Cons: -Storage for Recorded calls is no longer unlimited nor specified. -inconsistency in support protocols.
Pros: - Agent and Manager Interface is user-friendly. - Reporting fits our needs. - Ease of initial start up. - Ease of Campaign setup. - Economically friendly billing plans. - Great Features available to customize campaign specifics.
Cons: -Storage for Recorded calls is no longer unlimited nor specified. -inconsistency in support protocols.
Oscar G.
Computer & Network Security, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Process optimization and cost-reductions
The ease of use, and ease of deployment. Had a roboust contact-center solution deployed in 3 days. The platform does everything larger contact-center solutions offer AND MORE! It gives you full and total control over your ACD, skills, IVR routes, prompts, messages, etc. Tools like the automatic callback feature are included with the platform; Most comprable products sell this as an add-on. The integrated soft-phone allows agents to work anywhere there's an internet connection with superior sound quality
There are no contracts to sign, not having to pay to sign-up or enroll. We simply pay for what we use!
© 2010-2023 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.