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RingByName
5
55
4
8
3
2
2
2
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
VoIP solution to streamline client communication
Table of Contents
Is this product right for your business?
Find out with a
RingByName - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
RingByName overview
What is RingByName?
RingByName is a cloud-based communication software, which helps businesses track and manage customer calls across multiple locations. Features include a virtual receptionist, real-time activity tracking, call routing, three-way calling, single sign-on (SSO), and reporting.
RingByName includes a built-in CRM module, which enables team members to record client details, track interaction history, identify opportunities, and analyze sales performance. Employees can share notes, log inbound and outbound voice calls, and schedule events. It also lets agents handle call queues, screen IDs, attend calls from remote extensions, and transfer calls to available or required agents.
RingByName offers integration with various third-party platforms such as Click2Call, Salesforce, Google Contact, and more. Users can view the status of all extensions and schedule meetings with clients using a dial-in teleconference feature. Supervisors can set up business hours, gauge phone call volumes, and access call records for training or audit purposes. Administrators can provide role-based permissions to prevent any unauthorized access and consolidate invoices through cost centre billing.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Call Management
Voicemail and Alerts
Phone Features
RingByName’s user interface
RingByName pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.6
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about RingByName?
COMMUNION likes the personal attention to details, given by RingByName.
Select to learn more
Who uses RingByName?
Based on 69 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
RingByName's key features
Most critical features, based on insights from RingByName users:
All RingByName features
Features rating:
RingByName alternatives
RingByName
Starting from
28.95
/user
Per month
Ringover
Starting from
29
/user
Per month
800.com
Starting from
23
Per month
Nextiva
Starting from
25
/user
Per month
RingByName pricing
Value for money rating:
Starting from
28.95
/user
Per month
User opinions about RingByName price and value
Value for money rating:
To see what individual users think of RingByName's price and value, check out the review snippets below.
Yoisel G.
General Manager
William P.
Physician
RingByName integrations (4)
Top integrations
RingByName customer support
What do users say about RingByName customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of RingByName customer support.
Widely noted by reviewers, RingByName's customer support is responsive, knowledgeable, and consistently goes above and beyond.
A large number of users appreciate the team's professionalism, clear communication, and willingness to resolve issues quickly.
A minority of users report difficulty understanding some customer service reps and slow responses to certain requests.
Support options
Training options
To see what individual users say about RingByName's customer support, check out the review snippets below.
“The customer service from tech support is wonderful every time.”
Hannah R.
Customer Representative
“While the call quality wasn't always that good, what had me stick with RBN for about a decade was their incredible customer service.”
Sam F.
Owner
“The customer service reps are sometimes hard to understand.”
Brittni B.
Administrator