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Surveyapp
5
16
4
7
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for creating and managing feedback and surveys
Table of Contents
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Surveyapp - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Surveyapp overview
What is Surveyapp?
Surveyapp is an omni-channel feedback management software that helps organizations collect, analyze, and act on customer and employee experience data. Designed for busy environments such as airports, shopping centers, hospitals, schools, and workplaces, Surveyapp offers a suite of tools to capture real-time feedback and gain valuable insights to drive business growth and innovation.
The platform's core offerings include the Smiley Survey App for Tablets, which allows organizations to capture feedback on tablets and phones even offline. The Smiley Survey app for customer feedback leverages smiley face surveys to gain invaluable insights into customer and employee satisfaction. The SurveyKiosk provides a fully managed and scalable feedback solution deployed across key touchpoints to get to the bottom of why customers and employees are happy or not.
Surveyapp also features Email Surveys to enable organizations to send out timely, customized email surveys and track experience metrics such as NPS, eNPS, CSAT, or Customer Effort Score. The Smiley Buttons allow for feedback checks in high-traffic areas, while the Online Conversational Surveys with links, QR codes, email signatures, and embedded web forms facilitate collecting feedback online. The Employee Pulse Email Surveys help get in-the-moment employee feedback. The Surveyapp Manager App allows users to view customer and employee feedback on the go, receive real-time alerts, and collaborate with the team. The platform's automated survey data analysis and reporting capabilities, including detailed statistical and text analysis, help organizations spot patterns in data and track performance over time.
Surveyapp's customer experience management and employee experience management software solutions enable organizations to listen to customers and employees, and drive meaningful interventions that generate business value. With its comprehensive suite of feedback tools and analytics, Surveyapp empowers businesses to optimize the customer and employee experience.
Surveyapp’s user interface
Surveyapp pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.9
Customer support
4.5
Reviews sentiment
What do users say about Surveyapp?
Overall, Surveyapp is considered a valuable tool for gathering feedback, thanks to its user-friendly interface and flexible customization options.
Select to learn more
Who uses Surveyapp?
Based on 23 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Surveyapp's key features
Most critical features, based on insights from Surveyapp users:
All Surveyapp features
Features rating:
Surveyapp alternatives
Surveyapp
Starting from
29.99
Per month
UmfrageOnline
Starting from
35
Per month
Google Forms
Starting from
Free
SurveyMonkey
Starting from
30
/user
Per month
Surveyapp pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Text and Sentiment Analysis
- Cross Tabulation Reports
- Response Webhooks
- User Access Management
- Single Sign-on
- Salesforce Surveyapp Dashboard
- Priority Support
User opinions about Surveyapp price and value
Value for money rating:
To see what individual users think of Surveyapp's price and value, check out the review snippets below.
Anna H.
Litigation consultant
Carrie P.
Counselor
Surveyapp integrations (6)
Integrations rated by users
We looked at 23 user reviews to identify which products are mentioned as Surveyapp integrations and how users feel about them.
Integration rating: 5.0 (1)
“L'intégration HubSpot est vitale pour automatiser le flux de données. Elle synchronise instantanément les leads qualifiés et les scores d'intention, évitant la saisie manuelle et les doublons CRM.”
Hervé G.
CEO
Integration rating: 5.0 (1)
“draft statements for settelement”
Yu N.
Director
Other top integrations
Surveyapp support options
Typical customers
Platforms supported
Support options