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Talkdesk Logo

Cloud-based contact center & customer experience platform

Last updated: March 2026

Talkdesk Alternatives & Competitors (2026)

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Devices supported


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Organization types


Integrated with


Industry


Company size


Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

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logo
Salesforce Sales Cloud
logo
Talkdesk

0.4

4.1

Value for money

4.5
25
per user/per month

Starting price

85
per user/per month
4.4

Functionality

4.4

AI/Machine Learning

4.9/5

Activity Tracking

4.6/5

Activity Dashboard

4.5/5

Top Features

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Activity Tracking

4.3/5

Zendesk Suite logo

AI powered customer service across all channels

learn more
logo
Zendesk Suite
logo
Talkdesk

0.3

4.2

Value for money

4.5
39
per user/per month

Starting price

85
per user/per month
4.4

Functionality

4.4

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Activity Tracking

4.3/5

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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logo
LiveAgent
logo
Talkdesk

0.2

4.7

Value for money

4.5
15
per user/per month

Starting price

85
per user/per month

0.2

4.6

Functionality

4.4

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Activity Tracking

4.3/5

LiveChat logo

AI-based live chat for customer support and sales teams

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logo
LiveChat
logo
Talkdesk
4.5

Value for money

4.5
25
per user/per month

Starting price

85
per user/per month

0.1

4.5

Functionality

4.4

Alerts/Notifications

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Top Features

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Activity Tracking

4.3/5

Freshdesk logo

Online helpdesk system and customer service software

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logo
Freshdesk
logo
Talkdesk

0.1

4.4

Value for money

4.5
19
per user/per month

Starting price

85
per user/per month

0.1

4.3

Functionality

4.4

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Activity Tracking

4.3/5

Zoho Desk logo

Customer service software for businesses of all sizes

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logo
Zoho Desk
logo
Talkdesk
4.5

Value for money

4.5
9
per user/per month

Starting price

85
per user/per month

0.1

4.5

Functionality

4.4

Account Management

5/5

Activity Dashboard

4.8/5

API

4.5/5

Top Features

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Activity Tracking

4.3/5

Tidio logo

Aill-in-one customer support software with AI features

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logo
Tidio
logo
Talkdesk
4.5

Value for money

4.5
24.17
flat rate/per month

Starting price

85
per user/per month

0.2

4.6

Functionality

4.4

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Activity Tracking

4.3/5

Dynamics 365 logo

ERP and CRM applications from Microsoft

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logo
Dynamics 365
logo
Talkdesk

0.4

4.1

Value for money

4.5
50
per user/per month

Starting price

85
per user/per month

0.1

4.3

Functionality

4.4

Asset Lifecycle Management

4.5/5

Billing & Invoicing

4.5/5

Accounts Receivable

4.4/5

Top Features

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Activity Tracking

4.3/5

Intercom logo

AI-powered customer service with helpdesk

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logo
Intercom
logo
Talkdesk

0.5

4.0

Value for money

4.5
39
per user/per month

Starting price

85
per user/per month
4.4

Functionality

4.4

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

4.2/5

Top Features

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Activity Tracking

4.3/5

Bitrix24 logo

All in one business management workspace

learn more
logo
Bitrix24
logo
Talkdesk

0.3

4.2

Value for money

4.5
61
flat rate/per month

Starting price

85
per user/per month

0.1

4.3

Functionality

4.4

Activity Tracking

4.4/5

Access Controls/Permissions

4.2/5

Accounting

4/5

Top Features

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Activity Tracking

4.3/5

Zoho Assist logo

Cloud-based remote support solution

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logo
Zoho Assist
logo
Talkdesk

0.2

4.7

Value for money

4.5
480
flat rate/per month

Starting price

85
per user/per month

0.2

4.6

Functionality

4.4

Alerts/Notifications

5/5

Access Controls/Permissions

4.7/5

Chat/Messaging

4.5/5

Top Features

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Activity Tracking

4.3/5

CXone Mpower logo

Cloud-based contact center software

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logo
CXone Mpower
logo
Talkdesk

0.4

4.1

Value for money

4.5
71
per user/per month

Starting price

85
per user/per month

0.3

4.1

Functionality

4.4

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

5/5

Top Features

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Activity Tracking

4.3/5

Genesys Cloud CX logo

AI-enabled experience orchestration platform

learn more
logo
Genesys Cloud CX
logo
Talkdesk

0.4

4.1

Value for money

4.5
75
per user/per month

Starting price

85
per user/per month

0.2

4.2

Functionality

4.4

Activity Tracking

5/5

Agent Interface

5/5

Alerts/Notifications

4/5

Top Features

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Activity Tracking

4.3/5

Salesforce Service Cloud logo

AI powered customer service management platform

learn more
logo
Salesforce Service Cloud
logo
Talkdesk

0.3

4.2

Value for money

4.5
25
per user/per month

Starting price

85
per user/per month
4.4

Functionality

4.4

Alerts/Notifications

4.7/5

Accounting Integration

4.5/5

Activity Tracking

4.5/5

Top Features

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Activity Tracking

4.3/5

JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

learn more
logo
JustCall
logo
Talkdesk

0.3

4.2

Value for money

4.5
29
per user/per month

Starting price

85
per user/per month

0.3

4.1

Functionality

4.4

Access Controls/Permissions

5/5

API

5/5

2-Way Messaging

4.3/5

Top Features

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Activity Tracking

4.3/5

UJET logo

Customer interaction & support platform with CRM integration

learn more
logo
UJET
logo
Talkdesk

0.3

4.8

Value for money

4.5
80
/per year

Starting price

85
per user/per month

0.2

4.6

Functionality

4.4

Activity Dashboard

5/5

Automated Routing

5/5

Automatic Call Distribution

4.9/5

Top Features

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Activity Tracking

4.3/5

Gladly logo

Cloud-based customer service platform

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logo
Gladly
logo
Talkdesk

0.3

4.8

Value for money

4.5
Empty state illustration for "No pricing info"

No pricing info

Starting price

85
per user/per month

0.4

4.8

Functionality

4.4

AI/Machine Learning

5/5

API

5/5

Batch Communications

5/5

Top Features

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Activity Tracking

4.3/5

Yonyx logo

Decision tree driven Interactive guides for customer service

learn more
logo
Yonyx
logo
Talkdesk

0.2

4.7

Value for money

4.5
25
per user/per month

Starting price

85
per user/per month

0.3

4.7

Functionality

4.4

Catalog Management

5/5

API

4.9/5

Call Center Management

4.8/5

Top Features

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Activity Tracking

4.3/5

Five9 logo

Cloud contact and call center software

learn more
logo
Five9
logo
Talkdesk

0.5

4.0

Value for money

4.5
119
/per month

Starting price

85
per user/per month

0.3

4.1

Functionality

4.4

Alerts/Notifications

4.1/5

AI Copilot

4/5

Alerts/Escalation

3.7/5

Top Features

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Activity Tracking

4.3/5

ZIWO logo

API Based cloud contact center software with CRM Integration

learn more
logo
ZIWO
logo
Talkdesk

0.1

4.6

Value for money

4.5
40
flat rate/per month

Starting price

85
per user/per month

0.2

4.6

Functionality

4.4

Activity Dashboard

5/5

Agent Interface

5/5

Alerts/Notifications

5/5

Top Features

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Activity Tracking

4.3/5