App comparison
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Talkdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center & customer experience platform
Last updated: January 2026
Talkdesk Alternatives & Competitors (2026)
Top 7 free alternatives
Aircall
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer communications platform
0.5
Value for money
Starting price
0.3
Functionality
Employee Activity Monitoring
5/5
Real-Time Monitoring
5/5
Activity Dashboard
5/5
Top Features
Knowledge Base Management
5/5
Recording
5/5
CRM
5/5
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
0.3
Value for money
Starting price
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Knowledge Base Management
5/5
Recording
5/5
CRM
5/5
Dialpad
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud communications system for enterprise businesses
0.4
Value for money
Starting price
0.2
Functionality
Call Conferencing
5/5
Power Dialer
5/5
Performance Metrics
5/5
Top Features
Knowledge Base Management
5/5
Recording
5/5
CRM
5/5
Twilio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build, Scale, and Operate Customized Communication Solutions
0.3
Value for money
Starting price
0.1
Functionality
Reporting & Statistics
5/5
Voicemail Transcription
5/5
SIP Trunking
5/5
Top Features
Knowledge Base Management
5/5
Recording
5/5
CRM
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.2
Value for money
Starting price
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Knowledge Base Management
5/5
Recording
5/5
CRM
5/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.4
Value for money
Starting price
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Knowledge Base Management
5/5
Recording
5/5
CRM
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.2
Value for money
Starting price
0.1
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Knowledge Base Management
5/5
Recording
5/5
CRM
5/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.4
Value for money
Starting price
0.2
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Knowledge Base Management
5/5
Recording
5/5
CRM
5/5
Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
0.3
Value for money
Starting price
0.2
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Knowledge Base Management
5/5
Recording
5/5
CRM
5/5
HubSpot Sales Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Freemium email productivity & tracking for sales teams
0.3
Value for money
Starting price
Functionality
Reminders
5/5
For Startups
5/5
Opportunity Management
5/5
Top Features
Knowledge Base Management
5/5
Recording
5/5
CRM
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud contact and call center software
0.5
Value for money
Starting price
0.3
Functionality
Call Tracking
5/5
Social Media Integration
5/5
Scheduled Recording
5/5
Top Features
Knowledge Base Management
5/5
Recording
5/5
CRM
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based business VoIP phone service
0.7
Value for money
Starting price
0.3
Functionality
Monitoring
5/5
Private Chat
5/5
Real-Time Chat
4.8/5
Top Features
Knowledge Base Management
5/5
Recording
5/5
CRM
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One solution for every customer interaction.
0.3
Value for money
No pricing info
Starting price
0.2
Functionality
Live Chat
5/5
Automated Routing
4.8/5
Automatic Call Distribution
4.5/5
Top Features
Knowledge Base Management
5/5
Recording
5/5
CRM
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easily Design and Maintain Self-Service Applications
0.4
Value for money
No pricing info
Starting price
0.1
Functionality
No unique features
Top Features
Knowledge Base Management
5/5
Recording
5/5
CRM
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Contact Center & Inside Sales Software for Salesforce
0.2
Value for money
Starting price
0.1
Functionality
Workforce Management
5/5
VoIP
5/5
Performance Metrics
5/5
Top Features
Knowledge Base Management
5/5
Recording
5/5
CRM
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
Value for money
Starting price
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Knowledge Base Management
5/5
Recording
5/5
CRM
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based phone system for sales, support & growing teams
0.3
Value for money
Starting price
0.1
Functionality
Callback Scheduling
5/5
Queue Management
4.9/5
IVR
4.8/5
Top Features
Knowledge Base Management
5/5
Recording
5/5
CRM
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.1
Value for money
Starting price
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Knowledge Base Management
5/5
Recording
5/5
CRM
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI virtual agent for call center automation
Value for money
Starting price
0.1
Functionality
Lead Generation
5/5
Dashboard
5/5
Power Dialer
5/5
Top Features
Knowledge Base Management
5/5
Recording
5/5
CRM
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online meeting software with HD video conferencing
0.2
Value for money
Starting price
Functionality
Multi-User Collaboration
5/5
Survey/Poll Management
5/5
Video Call Recording
5/5
Top Features
Knowledge Base Management
5/5
Recording
5/5
CRM
5/5
