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wolkvox

Communication management system for contact centers

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wolkvox Alternatives

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Top 100 alternatives

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Basic pricing, core features, and screenshots
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NICE inContact

4.2
(456)

Cloud Contact Center Software

Pricing

Starting from

$100/month

Value for money

4.0

0.7

4.7

What users say about NICE inContact's value for money

This product allows great management and works perfectly, no downtime so no money lost. I've been using it in different companies and never got much of a problem.

CH

Camilo H.

We like incontact but we are a smaller company and everything cost money and I don't know if we are getting everything out of what we are currently paying.

DM

David M.

Total

58

108

90

features in common

58

features in common

NICE inContact's unique features

  • Access Controls/Permissions

  • Customizable Forms

  • Remote Access/Control

  • File Transfer

wolkvox's unique features

  • Agent Interface

  • SMS Marketing Managment

  • Communications Diagnostics

  • Document Storage

Five9

4.2
(384)

Cloud contact and call center software

Pricing

Starting from

$100/month

Value for money

4.0

0.7

4.7

What users say about Five9's value for money

Very responsive account management. Monthly billing plan so you can scale up and down users easily to manage costs.

AR

Anonymous Reviewer

Offers a lot of customization for reporting and customer support was helpful when I called in. UI is a little outdated, but overall great value for the price.

JR

Josh R.

Total

62

131

90

features in common

62

features in common

Five9's unique features

  • Call Tagging

  • Recording

  • Call Reporting

  • Trend Analysis

wolkvox's unique features

  • SMS Marketing Managment

  • Communications Diagnostics

  • Document Storage

  • Concatenated Speech

uContact

4.5
(26)

Beautiful Contact Center Solution - Omnichannel - All in One

Features

Total

55

88

90

features in common

55

features in common

uContact's unique features

  • Customer Database

  • Real Time Monitoring

  • Quality Control

  • Task Scheduling

wolkvox's unique features

  • VoIP

  • Social Media Integration

  • Segmentation

  • VoIP Connection

Kixie PowerCall

4.8
(148)

Ultra-reliable, easily-automated calling & texting for sales

Pricing

Starting from

$29/month

Value for money

4.7
4.7

What users say about Kixie PowerCall's value for money

Very excited about this company and can see the value with how much money it can save our company.

MS

Margie S.

Saved us a ton of money for a simple trackable dialer.

Rowdie Mitch G.

Total

42

74

90

features in common

42

features in common

Kixie PowerCall's unique features

  • Access Controls/Permissions

  • Analytics/ROI Tracking

  • Dashboard

  • Real Time Monitoring

wolkvox's unique features

  • Voice Recognition

  • Customizable Macros

  • Engagement Analytics

  • Segmentation

Call Center Studio

4.5
(37)

Cloud-based call center management software

Pricing

Value for money

4.7
4.7

What users say about Call Center Studio's value for money

Easy to deploy with zero hardware cost. All of the system operates on Google Cloud Platform which offer great uptime.

SO

Saran O.

Value for money is good. It is easy however somebody needs to teach you first.

Gülsen G.

Total

51

91

90

features in common

51

features in common

Call Center Studio's unique features

  • Data Import/Export

  • Customizable Fields

  • On-Demand Recording

  • Contact Database

wolkvox's unique features

  • Lead Generation

  • Agent Interface

  • Segmentation

  • Lead Qualification

Convoso

4.7
(16)

Dial Smarter, Not Harder

Pricing

Starting from

$90/month

Value for money

4.9

0.2

4.7

What users say about Convoso's value for money

Cost and performance tracking, improved speed to contact, decreased lead spend, increased revenue.

SL

Shane L.

Being able to track our costs and conversion ratios better than ever before. Also our speed to contact seems to lead our peers evidence by speaking to lead companies and verify time from post to dial.

SL

Shane L.

Total

37

74

90

features in common

37

features in common

Convoso's unique features

  • Customizable Templates

  • Multi-Channel Management

  • Customizable Reports

  • Real Time Reporting

wolkvox's unique features

  • Campaign Analytics

  • Predictive Analytics

  • Voice Mail

  • Multiple Scripts

Genesys Cloud

4.1
(111)

Mobile optimized cloud call center with multichannel routing

Pricing

Starting from

$75/month

Value for money

3.9

0.8

4.7

What users say about Genesys Cloud's value for money

Overall experience has been great and support has been responsive. The only drawbacks are their lack additional reporting options and their price.

RB

Reynante B.

We have based our call centre around part time shifts due to the demand of our business. The pricing model will have to be reviewed for our operations as we continue to grow.

CT

Cory T.

Total

65

131

90

features in common

65

features in common

Genesys Cloud's unique features

  • Screen Sharing

  • Multi-Channel Data Collection

  • Conferencing

  • Transcripts/Chat History

wolkvox's unique features

  • Segmentation

  • Request Assignment

  • Audio Capture

  • Engagement Analytics

Ytel

3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

Features

Total

50

102

90

features in common

50

features in common

Ytel's unique features

  • Pipeline Management

  • Lead Distribution

  • Video Conferencing

  • Multi-Location

wolkvox's unique features

  • Help Desk Management

  • Quality Management

  • Engagement Analytics

  • SMS Marketing Managment

PhoneBurner

4.8
(141)

Power dialer & outbound sales acceleration software for SMBs

Pricing

Starting from

$149/month

Value for money

4.7
4.7

What users say about PhoneBurner's value for money

It's simple, fast, customer support and onboarding is great. Plus, it rakes in money like you wouldn't beleive.

Christopher O.

The price point is just too high for an ordinary user. PhoneBurner should consider making smaller subscriptions for normal people, because they have a good thing going and could make more out of it.

SC

Sophia C.

Total

38

100

90

features in common

38

features in common

PhoneBurner's unique features

  • Call Volume

  • Archiving & Retention

  • Real Time Reporting

  • Role-Based Permissions

wolkvox's unique features

  • IVR / Voice Recognition

  • Voice Recognition

  • Voice Customization

  • Social Media Integration

CloudTalk

4.6
(201)

Cloud-based call center software for sales and support teams

Pricing

Starting from

$20/month

Value for money

4.4

0.3

4.7

What users say about CloudTalk's value for money

Cloudtalk helps us with communication in our company and also with our costumers, we are very happy. Everything is quick and easy, love it.

MP

Michaela P.

Easy to onboard and setup, easy to use and very cost effective license pricing. Does not charge for incoming calls like it's competitors do.

SD

Simon D.

Total

58

140

90

features in common

58

features in common

CloudTalk's unique features

  • Call Volume

  • Hotkeys

  • Customer Database

  • Virtual Call Center

wolkvox's unique features

  • Agent Interface

  • SMS Marketing Managment

  • Communications Diagnostics

  • Lead Qualification

Bitrix24

4.0
(458)

100% free CRM, collaboration and communication tool suite

Pricing

Starting from

$24/month

Value for money

4.2

0.5

4.7

What users say about Bitrix24's value for money

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

AW

Anna W.

Total

53

358

90

features in common

53

features in common

Bitrix24's unique features

  • Renewal Management

  • Online Booking Tools

  • Dashboard

  • Sales Approval

wolkvox's unique features

  • Visual Analytics

  • Blended Call Center

  • Multiple Scripts

  • Communications Diagnostics

Noble Suite

3.9
(12)

Omnichannel contact management with compliance

Pricing

Value for money

3.3

1.4

4.7

What users say about Noble Suite's value for money

The ability to manage and administrate changes in house is a time saving feature and allows for cost saving to pass along to our clients. The reports are top notch and easy to use.

SR

Sara R.

I would recommend this dialer to anyone but I would warn of the sticker shock pricing.

PL

Paul L.

Total

33

36

90

features in common

33

features in common

Noble Suite's unique features

  • Knowledge Base Management

  • Resource Management

  • Compliance Management

wolkvox's unique features

  • Multi-Language

  • API

  • Voice Customization

  • Third Party Integrations

Aircall

4.3
(220)

Phone system for support and sales teams

Pricing

Starting from

$30/month

Value for money

4.1

0.6

4.7

What users say about Aircall's value for money

Easy to use, great pricing as well get a real value for money. The customer support is also very responsive and quick to solve any issues.

JB

Jonathon B.

The application is very much cost effective in comparison to the features it provides.

MK

Murali K.

Total

45

102

90

features in common

45

features in common

Aircall's unique features

  • Data Import/Export

  • Integrations Management

  • Video Conferencing

  • Alerts/Notifications

wolkvox's unique features

  • List Management

  • Automatic Transcription

  • Multiple Scripts

  • SMS Marketing Managment

SpitFire

4.5
(21)

Web-based predictive dialer software for call centers

Pricing

Starting from

$70/month

Value for money

3.9

0.8

4.7

What users say about SpitFire's value for money

Time zones are extremely convenient and the reports allow us to track & improve metrics. It's been priceless in that regard.

AR

Anonymous Reviewer

There was always a 3-5 second delay before the message was left so we were never able to use it. The company was never able to demonstrate a working product refused to give me my money back.

AR

Anonymous Reviewer

Total

40

48

90

features in common

40

features in common

SpitFire's unique features

  • Customizable Fields

  • Conferencing

  • Contact Database

  • Mailing List Management

wolkvox's unique features

  • Monitoring

  • Multiple Parties

  • Voice Customization

  • Social Media Integration

Dialpad

4.3
(409)

Cloud communications system for enterprises

Pricing

Starting from

$15

Value for money

4.4

0.3

4.7

What users say about Dialpad's value for money

Great service, great price, great support. I would recommend staying away from their desk phones as much as possible, but using the app has helped move our legacy organization into the 21st century.

MR

Mike R.

The value is great for what you pay. We appreciate the pricing as we are a smaller company.

KB

Kate B.

Total

35

82

90

features in common

35

features in common

Dialpad's unique features

  • Knowledge Base Management

  • Website Analytics

  • Goal Setting / Tracking

  • Performance Management

wolkvox's unique features

  • Lead Management

  • API

  • Voice Customization

  • Social Media Integration

XCALLY

4.8
(82)

Omnichannel contact center management

Pricing

Value for money

4.7
4.7

What users say about XCALLY's value for money

The team is really reactive and ready to help. The price is really interesting when you look about all the functionnality included on.

Nouti T.

Our company is now accustomed to this service. It's cost effective compared to other customer service tools in the market hence it is a must have choice for my company.

AR

Anonymous Reviewer

Total

46

69

90

features in common

46

features in common

XCALLY's unique features

  • Call Reporting

  • Surveys & Feedback

  • Performance Management

  • Real Time Reporting

wolkvox's unique features

  • Voice Recognition

  • Automatic Transcription

  • SMS Marketing Managment

  • Request Assignment

InfoFlo

4.5
(82)

All-in-One CRM Software Solution

Pricing

Value for money

4.6

0.1

4.7

What users say about InfoFlo's value for money

All emails and documents it makes us look like we have all the info...Because we do. Price----absolutely most for the money.

jS

jim S.

A cost effective and simple solution to my problem.

Martin C.

Total

46

126

90

features in common

46

features in common

InfoFlo's unique features

  • Asset Management

  • Calendar Sync

  • Billing & Invoicing

  • Marketing Automation

wolkvox's unique features

  • FTC Compliance

  • Automatic Transcription

  • Third Party Integrations

  • Call Scheduling

Ricochet360

5.0
(23)

Sales is a contact sport. Our Auto Dialer connects you 1st!

Features

Total

49

102

90

features in common

49

features in common

Ricochet360's unique features

  • Pipeline Management

  • Call Tracking Metrics

  • Task Progress Tracking

  • Customer Database

wolkvox's unique features

  • Customizable Macros

  • Visual Analytics

  • Engagement Analytics

  • Communications Diagnostics

VICIdial

4.7
(250)

Open source call center software with predictive dialer

Pricing

Value for money

4.8

0.1

4.7

What users say about VICIdial's value for money

VICIdial does an amazing job and managing your campaigns. It eliminates so much waste ,reduces costs and is free to use.

GG

Georgi G.

This is the cheapest dialer in the Philippines but very convenient to use. We can save money for small online businesses in the market.

LG

Leilani Grace D.

Total

54

149

90

features in common

54

features in common

VICIdial's unique features

  • Disaster Recovery

  • Applications Management

  • SMS Messaging

  • Access Controls/Permissions

wolkvox's unique features

  • VoIP

  • Multiple Scripts

  • SMS Marketing Managment

  • Alerts / Escalation

Adversus

4.8
(18)

Cloud-based dialer & CRM solution

Pricing

Starting from

$100/month

Value for money

4.9

0.2

4.7

What users say about Adversus' value for money

The price is really good. And I actually have not even once looked at other prices on other software, because I don’t need anything else.

KP

Kristoffer P.

I don't need a CRM anymore, as Adversus is both a CRM and phone call provider. They solved me many problems and I've also saved money.

Andrea M.

Total

35

75

90

features in common

35

features in common

Adversus' unique features

  • Access Controls/Permissions

  • Customizable Fields

  • Multiple Format Support

  • Rules-Based Workflow

wolkvox's unique features

  • Collaboration Tools

  • Predictive Analytics

  • Automatic Call Distribution

  • Multiple Scripts

Newfies-Dialer

5.0
(4)

Auto dialers for lead generation & telemarketing

Features

Total

40

64

90

features in common

40

features in common

Newfies-Dialer's unique features

  • Data Import/Export

  • Customer Database

  • Lead Capture

  • Real Time Reporting

wolkvox's unique features

  • FTC Compliance

  • Gamification

  • Multiple Scripts

  • Segmentation

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7
4.7

What users say about LiveAgent's value for money

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

48

190

90

features in common

48

features in common

LiveAgent's unique features

  • Customizable Templates

  • Two-Factor Authentication

  • Call Center Integration

  • Prioritization

wolkvox's unique features

  • Multiple Parties

  • Quality Management

  • Communications Diagnostics

  • Predictive Dialer

CallShaper

4.9
(15)

Call center software for managing inbound and outbound calls

Pricing

Value for money

4.9

0.2

4.7

What users say about CallShaper's value for money

Which is excellent since time is literally Money.

SB

Stanley B.

It is extremely cost effective. And you don't need programming staff to support it, so it saves you on IT costs as well.

CA

Christie A.

Total

48

67

90

features in common

48

features in common

CallShaper's unique features

  • Progress Reports

  • Drag & Drop

  • Performance Metrics

  • Answering Machine Detection

wolkvox's unique features

  • Telemarketing Management

  • Phone Key Input

  • Voice Customization

  • Social Media Integration

HoduCC

4.7
(23)

Omnichannel call center software for sales and support teams

Pricing

Starting from

$400

Value for money

4.5

0.2

4.7

What users say about HoduCC's value for money

I decided to move forward with trusting HoduSoft to provide the solution I wanted at an affordable price.

ci

cody i.

Omni channel contact centre is real life/cost saving tools for any company which has presence in social media as well as phone system.

AA

Ali A.

Total

44

66

90

features in common

44

features in common

HoduCC's unique features

  • Data Import/Export

  • Task Scheduling

  • Process/Workflow Automation

  • Real Time Reporting

wolkvox's unique features

  • Voice Recognition

  • Customizable Macros

  • Voice Customization

  • Social Media Integration

Freshcaller

3.8
(24)

Modern Phone System for customer support & sales

Pricing

Starting from

$15/month

Value for money

3.7

1.0

4.7

What users say about Freshcaller's value for money

Get entire call history with cost and recordings. Cost effective compared to larger companies.

Mian M.

I am very undecided whether to buy it also because I would need many licenses and the costs go up.

NA

Nicola A.

Total

37

65

90

features in common

37

features in common

Freshcaller's unique features

  • Access Controls/Permissions

  • Conferencing

  • Alerts/Notifications

  • Unified Communications

wolkvox's unique features

  • Sales Pipeline Management

  • Power Dialer

  • Social Media Integration

  • Segmentation

Talkdesk

4.6
(664)

The world's leading cloud-based contact center software.

Pricing

Value for money

4.5

0.2

4.7

What users say about Talkdesk's value for money

The system is easy to use and it's exciting to see Talk Desk continue to invest in innovation. We're very likely to continue our Talk Desk partnership.

CH

Chris H.

Reasonable pricing model that supports our needs.

AR

Anonymous Reviewer

Total

43

96

90

features in common

43

features in common

Talkdesk's unique features

  • Widgets

  • Lead Distribution

  • Event Triggered Actions

  • Workflow Management

wolkvox's unique features

  • Chat/Messaging

  • Gamification

  • Social Media Integration

  • Segmentation

GoToConnect

4.5
(572)

The first-ever truly unified voice and video solution.

Pricing

Starting from

$19.95/month

Value for money

4.5

0.2

4.7

What users say about GoToConnect's value for money

Its a good service for the price. I like the phone they provided.

HF

Harvey F.

Jive is extremely cost competitive and willing to accommodate their clients' needs.

DG

Desiree G.

Total

40

87

90

features in common

40

features in common

GoToConnect's unique features

  • Calendar Management

  • Ring Groups

  • File Transfer

  • Recording

wolkvox's unique features

  • Monitoring

  • Voice Recognition

  • Social Media Integration

  • Communications Diagnostics

VoIPstudio

4.6
(26)

VoIP phone service provider for staff communication

Pricing

Starting from

$4.99/month

Value for money

4.8

0.1

4.7

What users say about VoIPstudio's value for money

Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money.

AK

Amy K.

This is an incredibly cost effective system and it's quite packed with features.

Sol S.

Total

34

64

90

features in common

34

features in common

VoIPstudio's unique features

  • Knowledge Base Management

  • Live Chat

  • Role-Based Permissions

  • Unified Communications

wolkvox's unique features

  • Campaign Analytics

  • Power Dialer

  • Voice Customization

  • Social Media Integration

Channels

4.8
(36)

Power up your customer service

Pricing

Value for money

4.9

0.2

4.7

What users say about Channels' value for money

Good app , excellent support team and good value for service with money. It needs sometime and will be easy to use.

EM

Eman M.

You get your own phone number for free, which usually comes with a big price itself.

Eli S.

Total

43

96

90

features in common

43

features in common

Channels' unique features

  • Widgets

  • Customizable Forms

  • Event Triggered Actions

  • File Transfer

wolkvox's unique features

  • Voice Recognition

  • Gamification

  • Social Media Integration

  • Communications Diagnostics

Agile CRM

4.2
(405)

Sales and marketing CRM for growing businesses

Pricing

Starting from

$8.99/month

Value for money

4.2

0.5

4.7

What users say about Agile CRM's value for money

Most companies will try to lock you into a one year commitment, but it is perfectly reasonable to know everything works together in harmony. Question 3: Is this the right price for me.

AD

Adam D.

It has kept a great log of our consultants past and present, so in that respect - it has done it's job. I just feel like the cost (for 3 operators) does not justify the tool.

Derek "Storme" B.

Total

56

226

90

features in common

56

features in common

Agile CRM's unique features

  • Campaign Specific Signature

  • Time & Expense Tracking

  • Signature Management

  • Customizable Templates

wolkvox's unique features

  • Agent Interface

  • Multiple Scripts

  • Request Assignment

  • Call Transfer

Zadarma

3.7
(32)

Business phone system for companies of all sizes

Pricing

Starting from

$5/month

Value for money

3.7

1.0

4.7

What users say about Zadarma's value for money

With Zadarma we got an amazing solution for a very attractive price. It’s seems like there’s nothing their service cannot do.

AR

Anonymous Reviewer

SMS delivery was not working and they refused to refund.

AR

Anonymous Reviewer

Total

34

52

90

features in common

34

features in common

Zadarma's unique features

  • Widgets

  • SIP Trunking

  • Knowledge Base Management

  • Purchasing & Receiving

wolkvox's unique features

  • Campaign Analytics

  • Predictive Analytics

  • Voice Customization

  • Social Media Integration

RingCentral Engage Voice

(0)

Outbound contact center software for business of all sizes

Features

Total

24

40

90

features in common

24

features in common

RingCentral Engage Voice's unique features

  • Access Controls/Permissions

  • Member Accounts

  • Opportunity Management

  • Database Support

wolkvox's unique features

  • Call Logging

  • Multiple Scripts

  • Alerts / Escalation

  • Telemarketing Management

VoiceShot

4.8
(6)

Auto attendant cloud phone system

Features

Total

34

68

90

features in common

34

features in common

VoiceShot's unique features

  • Virtual Extensions

  • SMS Messaging

  • Virtual Call Center

  • Mobile Access

wolkvox's unique features

  • Forecasting

  • List Management

  • Segmentation

  • Request Assignment

NOLA

5.0
(3)

Auto dialer solution for call centers and debt collectors

Features

Total

38

62

90

features in common

38

features in common

NOLA's unique features

  • Call Reporting

  • Activity Tracking

  • Integrations Management

  • Real Time Reporting

wolkvox's unique features

  • FTC Compliance

  • Help Desk Management

  • Concatenated Speech

  • Engagement Analytics

Twilio

4.6
(245)

Voice and messaging for your web and mobile applications

Pricing

Starting from

$0.01

Value for money

4.3

0.4

4.7

What users say about Twilio's value for money

I like how reliable the services is, which is a major draw and value for money with the costs. At occasional times when there are issues, they are resolved speedily.

AR

Anonymous Reviewer

The costs are probably the single best thing about Twilio.

GW

Gary W.

Total

29

77

90

features in common

29

features in common

Twilio's unique features

  • Automated Responses

  • Audio / Video Conferencing

  • Visualization

  • Shortcodes

wolkvox's unique features

  • Interaction Tracking

  • Campaign Analytics

  • Concatenated Speech

  • SMS Marketing Managment

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

Pricing

Starting from

$0.02

Value for money

4.8

0.1

4.7

What users say about Qubicles' value for money

Pricing is amazing, best in tbe biz. Overall functionality is what we need.

GM

Gustavo M.

Good software, very cost-effective, scales well. Hard to use at first, but once you get the hang of it there's no other solution that compares.

DA

Daryl A.

Total

34

70

90

features in common

34

features in common

Qubicles' unique features

  • Knowledge Base Management

  • Summary Reports

  • Question Branching

  • Customizable Forms

wolkvox's unique features

  • Lead Management

  • Predictive Analytics

  • Voice Mail

  • Multiple Scripts

Aloware

4.7
(26)

so much more than just a sales dialer

Features

Total

35

49

90

features in common

35

features in common

Aloware's unique features

  • Virtual Call Center

  • Mobile Access

  • Real Time Reporting

  • Customer Database

wolkvox's unique features

  • Monitoring

  • FTC Compliance

  • Voice Customization

  • Social Media Integration

InGenius

4.8
(5)

Computer telephony integration to fuel efficiency

Features

Total

34

60

90

features in common

34

features in common

InGenius' unique features

  • Real Time Notifications

  • Dashboard

  • Activity Tracking

  • Real Time Monitoring

wolkvox's unique features

  • Collaboration Tools

  • API

  • Survey/Poll Management

  • Voice Customization

Infobip

4.8
(8)

Omni-channel customer communication and engagement

Features

Total

18

62

90

features in common

18

features in common

Infobip's unique features

  • Push Notifications

  • Email Automation

  • Real-time Conversations

  • Click Tracking

wolkvox's unique features

  • Voice Mail

  • Concatenated Speech

  • Reporting & Statistics

  • Campaign Analytics

Omnis

(0)

Contact center solution for customer engagement

Features

Total

32

40

90

features in common

32

features in common

Omnis' unique features

  • Self Service Portal

  • Live Chat

  • Disaster Recovery

  • Customer Complaint Tracking

wolkvox's unique features

  • Lead Management

  • Predictive Analytics

  • Voice Mail

  • Engagement Analytics

One Call Now

4.6
(20)

Simple, Reliable, Affordable Group Messaging

Features

Total

25

68

90

features in common

25

features in common

One Call Now's unique features

  • Reminders

  • Customer Segmentation

  • Secure Data Storage

  • Web Notifications

wolkvox's unique features

  • Concatenated Speech

  • Engagement Analytics

  • Campaign Management

  • Gamification

DialerAI

(0)

Predictive dialer solution for call centers