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Call Accounting Software with Real-Time Data (2026)

Last updated: March 2026

Call Accounting Software Key Features

    Based on 50 user opinions, we identified 6 features that are important for any product in Call Accounting Software

  • Call Recording

    Record the audio of phone conversations for quality assurance purposes

    Average user rating

    4.9

  • Call Monitoring

    Listen to live phone conversations for the purpose of training and assessing agent performance

    Average user rating

    4.8

  • Caller ID

    Identify the number and contact information of a caller before answering the phone

    Average user rating

    4.8

  • Call Tracking

    Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

    Average user rating

    4.2

  • Call Logging

    Collects essential call data such as call origin, call destination, call length, and other transaction details

    Average user rating

    4.9

  • Call Center Management

    Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

    Average user rating

    4.6
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10 software options

Sage Intacct logo

Sage Intacct

Best-in-class Cloud ERP for Finance

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Sage Intacct is a leading provider of best-in-class cloud ERP software, and is the preferred cloud financial management applications for the AICPA.

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Microcall logo

Microcall

Cloud-based call accounting software

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Microcall is a cloud-based call accounting solution that helps users identify and search phone numbers, track telecom expenses, analyze voice traffic, and more.

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CloudTalk logo

CloudTalk

Cloud-based call center software for sales and support teams

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CloudTalk is a premier phone system equipped with advanced call accounting functionality. Make things easier for your call accounting team with 70+ advanced tracking features and easy integrations with your existing Helpdesk, CRM and eCommerce software. Try a 14-day trial, absolutely FREE.

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PhoneBurner logo

Power dialer & outbound sales acceleration software for SMBs

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Call tracking and power dialer software for increasing outbound sales! Track agent productivity, and help agents increase productivity and performance. Dial leads up to 4x faster. Get real-time and custom reports. Easy to use. No contracts! Try it FREE without a credit card.

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ZIWO logo

API Based cloud contact center software with CRM Integration

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ZIWO is a cloud call center software for sales, marketing, customer support for real or virtual agents. Features include CRM integration, outbound dialer, virtual phone , call tracking, call masking , Agent and Admin Mobile App along with live monitoring of Inbound & Outbound KPI such as IVR, FCR.

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CDR Call Reporting for Cisco logo

Unified Communication Solution

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Variphy is a unified communications reporting solution for Cisco Call Data Record (CDR) and Call Analytics. Variphy provides real-time analytics, reporting, time range selection with accurate data, graphs and tables to help network managers improve call center performance.

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NUACOM logo

All-in-one Cloud Phone System for SMBs

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NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations.

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HiperMe! logo

Unified communications and contact center platform

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HiperMe! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message

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Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

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Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

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3C Plus logo
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Call center software for managing telephony operations

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3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

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