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Cloud Communication Platform Software with Real-Time Reporting (2026) - Page 3

Last updated: April 2026

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106 software options

Eloquant logo

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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Webex Connect logo

Enterprise Cloud Communications Platform

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Webex Connect is an Enterprise CPaaS platform that enables rapid automation of multi-channel customer journeys across communications channels such as SMS, Voice, RCS, Apple Business Chat, WhatsApp, Facebook Messenger, Twitter DM & more.

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VIS Centralino in Cloud logo

Cloud-based business phone solution

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VIS-Centralino In Cloud is a cloud-based phone system for small businesses and public administrations that helps control and modify the functions of VoIP Cisco CUCM.

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Moxo logo

Streamline service orchestration processes for customers.

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Moxo acts as a cloud-based communication hub, integrating real-time collaboration, file sharing, and task management. Businesses can centralize interactions with clients and teams in a secure digital workspace.

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SkySwitch logo

Cloud-based PBX system

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SkySwitch is a cloud-based PBX system that helps IT businesses streamline customer communication processes using voice or video calls, messaging, and other methodologies from a centralized platform. It lets staff members utilize the QoS (Quality of Service) monitor to manage as well as run diagnostic tools to troubleshoot network issues.

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HiperMe! logo

Unified communications and contact center platform

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HiperMe! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message

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Video RTC logo

Video transactional channels for contact centers

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Video RTC is a cloud-based solution for enhancing the capabilities of existing IP contact centers. The platform provides multi-channel coverage for web browsers, mobile devices, and IoT devices, allowing users to seamlessly connect with customers across multiple devices.

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Diabolocom logo

Cloud software for call centers & customer service.

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Diabolocom is a European leader in cloud-based software services for call centers and customer service.
With fast deployment, compelling ease of use, secure cloud hosted in Europe, premium call quality and native CRM integration, easily increase customer loyalty and boost sales.

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AIO logo

Omnichannel marketing and digital communication software

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AIO is an on-premise and cloud-based omnichannel marketing software that helps businesses of all sizes manage digital campaigns and streamline client communication through emails, SMS and more.

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CALLR logo

AI Voice Agents for Inbound Calls & Sales

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CALLR is a Voice AI platform that uses AI agents to answer, qualify, analyze, and route phone calls automatically. It helps businesses capture every inbound lead, eliminate missed calls, and turn conversations into actionable data.

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Soprano logo

Communication platform with messaging tools

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Soprano Connect is a secure cloud platform that enables enterprise and government users to automate and manage multi-channel messaging — across SMS, email, voice, RCS and WhatsApp — via one interface or through low-code/no-code and API integration.

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Ring.io logo

Intelligent sales call handling with native CRM integration

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Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support

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Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

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Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

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Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

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Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

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Placetel logo

All-in-one - cloud calling, team messaging & online meetings

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Placetel + Webex combines business telephony software from the cloud with the full Webex suite. Benefit from over 150 telephone system features paired with video conferences in HD, file and screen sharing, call control, instant messaging, call center functions and unified communication.

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Intalk.io logo

Break All Communication Barriers with intalk.io

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Modern Cloud Contact Center with multichannel capabilities with Inbound, Outbound, IVR, and Chat modes

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Slingshot logo

The all-in-one digital workplace that keeps teams productive

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Slingshot is an all-in-one digital workplace with easy-to-use features that eliminate app-switching for teams, providing them with all the elements of a workflow. It creates uninterrupted collaboration with project management, file and content storage, task tracking, and chat.

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Yeastar Cloud PBX logo

Digital Value, Delivered.

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Run your business phone system on the cloud with secure calling, unified communications, and centralized management.

Read more about Yeastar Cloud PBX

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Messangi logo

Digital Customer Engagement Platform

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Delivery personalized content and brand experiences across the customer journey.

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SMS Studio logo

sms, a\b test, tracking, bulk, mobile landing page

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A unique SMS platform with automation, a\b testing, API, campaign and list management and more!

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Voicespin logo

AI-based omnichannel contact center platform

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VoiceSpin provides AI-based contact center solutions that integrate voice and digital communication channels into a single platform. The system features AI voice bots, chatbots, auto dialers, and speech analyzers that automate routine tasks and customer interactions. It offers omnichannel capabilities connecting email, SMS, social media, and messaging apps with CRM integrations for streamlined customer experience management.

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Voximplant Platform logo

Cloud communications platform for unifying texts & videos

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Voximplant Platform is a cloud communications platform that unifies voice, text, and video on a single platform. Users can quickly create a no-code cloud contact center and easily make mass calls. With Voximplant platform, developers can create custom applications for calls, messages, and videos.

Read more about Voximplant Platform

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Softdial Contact Center logo

All blended omnichannel CCaaS cloud contact center platform

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Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.

Integrate, extend and enhance with value-added software and services, enabling increased margins.

Read more about Softdial Contact Center

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Voice Clearity logo

Cloud Telephony Solution

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Voice Clearity is a cloud telephony solution provider It provides customized solutions per business needs and call volume. It also includes easy integration with leading CRMs.

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Flowroute  logo

Calling, SMS, MMS, and fax communication management system

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Flowroute is designed to help businesses create, deploy, and manage a unified system for voice, SMS, MMS, and fax-based communication. The platform comes with a SIP trunking module, which allows enterprises to handle multiple voice calls using local and toll-free numbers.

Read more about Flowroute

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