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Top Rated Unified Communications Software with Virtual Backgrounds in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Virtual backgrounds improve video conferencing by maintaining professionalism, hiding personal spaces, and allowing customization. They enable working from anywhere without distractions and enhance privacy during remote meetings. Our reviewers in unified communications software rated this feature as highly important.

3 Best Unified Communications Software with Virtual Backgrounds

See other top Unified Communications products with virtual backgrounds

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the unified communications software category. They also needed to have sufficient reviews about virtual backgrounds, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for virtual backgrounds based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

Webex Suite logo
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User insights about the virtual backgrounds feature

Reviewers indicate that Webex Suite's virtual backgrounds are useful for maintaining privacy and reducing distractions during meetings. They appreciate the ability to use virtual backgrounds without a green screen, though some find the feature buggy and note that it can interfere with video quality. Users feel that more background options would enhance the experience. While some find the virtual backgrounds helpful, others feel they are not essential and can be distracting. Overall, users see it as a nice-to-have feature rather than a necessity.
“This feature is very important in this pandemic age meetings where most of us attend official meetings from our residences and we don't want our background to be visible to the other participants. It helps us change our background by just a click.”
MK

Mohit K.

Personal Assistant

“It allows you to use virtual backgrounds even without a green screen, which is a pre-requisite for other similar software such as Zoom and Microsoft Teams.”
IH

Ivan H.

Researcher

Unified Communications key features coverage

Webex Suite offers 6 out of the 6 key features for Unified Communications software identified by reviewers:

Mobile Access4.4
Alerts/Notifications4.4
Access Controls/Permissions4.4
Screen Sharing4.5
Chat/Messaging4.6
File Sharing4.2

Pros and cons based on 7,395 verified reviews

54% of users rated Webex Suite 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 7,395 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Cons:

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details

Pricing

Starting price:$25 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Microsoft Teams logo
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User insights about the virtual backgrounds feature

Users find Microsoft Teams' virtual backgrounds helpful for maintaining privacy and professionalism during remote work. They appreciate the ability to customize backgrounds, though some feel the options are limited and the feature can be glitchy. Reviewers note that the background blurring works well and enhances the overall experience. While some users find the virtual backgrounds fun and engaging, others feel they are not essential for business use. There are suggestions for improving the quality and variety of available backgrounds.
“I really like the virtual background especially when im I need to take a meeting right on the spot but I'm not in a very appealing location and also Virtual backgrounds helps me to have privacy and at virtual background couldn't be more critical and important during this pendamic seasons as most meeting and work are done from home and that's when privacy is super important. I can't recommend the virtual background enough and it saved me countless times.”
DD

Dharmendra D.

Manager Cyber Security

“The ability to use our branded virtual backgrounds to add professionalism and variety into the meetings. The ability to use personal virtual backgrounds is great for ice-breaking with teammates and associates.”
AK

Alan K.

Learning Manager

Unified Communications key features coverage

Microsoft Teams offers 6 out of the 6 key features for Unified Communications software identified by reviewers:

Mobile Access4.4
Alerts/Notifications4.3
Access Controls/Permissions4.3
Screen Sharing4.5
Chat/Messaging4.7
File Sharing4.4

Pros and cons based on 10,931 verified reviews

58% of users rated Microsoft Teams 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 10,931 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Cons:

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details

Pricing

Starting price:$4 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Zoom Workplace logo
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User insights about the virtual backgrounds feature

Reviewers appreciate Zoom Workplace's virtual backgrounds for providing privacy and reducing distractions during meetings. They find it helpful for maintaining a professional appearance, especially when working from home. Users enjoy the ability to customize backgrounds, though some note that the feature can be glitchy and not always supported on older devices. While many find it fun and engaging, others feel it can be distracting or unnecessary. There are calls for more background options and better quality to enhance user experience.
“Zoom allows you to have beautiful virtual background and provides an excellent way for you not to distract people with bad looking natural backgrounds. In most cases where people wouldn't be comfortable showing their video due to weird natural backgrounds, people are more comfortable having their videos' while having the virtual backgrounds. The various (still and moving) backgrounds excites users.”
Verified reviewer profile picture

Denish D.

ICT Field Technician

“The virtual background is an amazing feature where I see used in my every weekly meeting. This feature is perfect for when an individual does not want to expose his/her background during a video conference, this improves privacy which is super important in this technological world. ”
Verified reviewer profile picture

Dharmendra A.

Manager Cyber Security

Unified Communications key features coverage

Zoom Workplace offers 6 out of the 6 key features for Unified Communications software identified by reviewers:

Mobile Access4.6
Alerts/Notifications4.5
Access Controls/Permissions4.5
Screen Sharing4.7
Chat/Messaging4.7
File Sharing4.3

Pros and cons based on 14,521 verified reviews

69% of users rated Zoom Workplace 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 14,521 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Cons:

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details

Pricing

Starting price:$14.99 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Other Top Rated Unified Communications Software with Virtual Backgrounds in 2026

Zoom Workplace logo

Zoom is an all-in-one collaboration platform

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With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

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GoTo Meeting logo

Online meeting software with HD video conferencing

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Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

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Microsoft Teams logo

Chat-based workspace in Office 365

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Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

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One app for everything. And everyone.

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Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

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Category Leaders

Engage your audience with better video communication

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Livestorm enables powerful, yet pain-free video engagements at scale. Our end-to-end video engagement platform requires no downloads, facilitates easy collaboration while capturing actionable insights—all in one place.

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The First Sales-Oriented Unified Communications Solution.

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Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.

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Integrated contact center, voice, chat, video, and APIs

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8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

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Zoho Cliq logo

Cloud-based software for team collaboration & communication

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Zoho Cliq is a secure team communication software that organizes conversations, workflows, and meetings in one place to boost productivity. With features like video conferencing, custom messaging channels, and seamless integrations, Zoho Cliq enables effective collaboration from anywhere, streamlining workflows for teams of all sizes.

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Intulse logo

VoIP business phone system for organizations of all sizes

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Intulse is a cloud-based VoIP service designed to help organizations streamline processes for inbound and outbound phone communications. Key features of our managed VoIP services include team collaboration, call queue management, conference calling, voicemail, number porting, reporting, and more!

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#1 Inbound Video Call Platform for Revenue Teams.

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ULTATEL | Phone and Teleommunication Solutions For Business

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ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

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AI-powered unified communications & collaboration.

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Complete UCaaS platform combining business voice, video, messaging, SMS, fax, and file sharing with AI features, compliance, and 24/7 expert support.

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Digital Samba logo

Webinars, web-conferencing & streaming management solution

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Digital Samba's prebuilt video conferencing API helps businesses embed video conferences, webinars and virtual classrooms into their applications. The white-label capabilities let customer personalise the interface using custom colours and logos to create a seamless user experience.

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Zoho Workplace logo

Productivity and collaboration suite for teams

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Zoho Workplace is a collaboration suite combining email, file management, chat, office apps, and conferencing tools on one platform. It includes word processing, spreadsheets, presentations, calendar management, and team messaging, allowing organizations to collaborate across devices. Features include cloud storage, real-time document editing, video conferencing, and security measures like encryption and multi-factor authentication.

Read more about Zoho Workplace

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Internal remote augmented visual assistance solution

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Apizee is a visual assistance platform that allows field users to collaborate in real-time with remote agents or experts.

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Video transactional channels for contact centers

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Video RTC is a cloud-based solution for enhancing the capabilities of existing IP contact centers. The platform provides multi-channel coverage for web browsers, mobile devices, and IoT devices, allowing users to seamlessly connect with customers across multiple devices.

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IPFone with Webex is a cloud-based communication solution that integrates calling, meetings, messaging, and file sharing into a single application. This integration streamlines teamwork and collaboration, allowing users to get more done in less time.

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Seamless Real-Time Chat Integration for Your Applications.

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CometChat is a comprehensive communication solution that empowers businesses to seamlessly integrate real-time chat features into their applications and websites.

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Cloudya logo

Integrated business communications platform.

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Cloudya offers a comprehensive unified communications solution, providing businesses with a cloud-powered platform that integrates voice and video calls, customer contact management, CRM integration, and seamless collaboration tools.

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Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

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UCx logo

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Step into the future with ITC Cloud! Say goodbye to communication complexities. Collaborate effortlessly from anywhere on any device. Our 24/7 help desk ensures your business success. We're committed to exceeding your expectations. Trust ITC Cloud to take your communication to new heights!

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We upgrade business communications

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Upgrade your business communications with the pascom cloud phone system.

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Rainbow logo

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Rainbow is a sovereign hybrid collaboration platform from the cloud that allows users to communicate and engage in secured and trusted environments through asynchronous and real-time communication, PSTN calls, audio and video conferencing, persistent collaboration and messaging, remote control, and more. It complements Microsoft Teams by bringing office phone services to any device.

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Key features for Unified Communications software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Mobile Access: Reviewers appreciate mobile access for its flexibility, allowing continuous communication, business calls, and messaging from anywhere using both iOS and Android devices. 95% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Users value customizable notifications for keeping informed in real-time, allowing prioritization and muting of alerts as needed. 94% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Reviewers highlight the importance of assigning specific access permissions, ensuring that users only see the information and features relevant to their roles. 92% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Users find screen sharing essential for presentations and collaborative meetings, enabling clear communication and visual sharing of content. 92% of reviewers rated this feature as important or highly important.
  • Chat/Messaging: Reviewers emphasize the importance of chat and messaging for instant, effective communication among team members, facilitating quick information sharing and collaboration. 92% of reviewers rated this feature as important or highly important.
  • File Sharing: Users benefit from file sharing for its ease of collaboration, allowing seamless sharing of documents and media within the same platform during meetings and projects. 87% of reviewers rated this feature as important or highly important.