We use Livestorm for the weekly webinars we run in our 7-week online leadership program, Leadership Beyond the Theory. For past cohorts, we used a different webinar software, but Livestorm is brilliant - we will never go back! Our students love the interactive nature of it (polls, chat and questions are really easy to see and use), and from a moderator and host point of view, it's incredibly easy and fun to use. The reminder emails are awesome and I'm confident that the emails led to an increased attendance rate overall. Did I mention how great the polls are? Really useful for collecting important customer information. Great customer service, even with the timezone difference between France and Australia they made time to video call me and help with different bits and pieces. Highly recommend!
The only thing that I found tricky was making sure our internet was strong enough to run it at a high quality - the other webinar software we used was an app on the computer so quality was the same all the time, but because Livestorm streams through the internet you have to have good speeds (which Australia typically doesn't! When we ran the webinars from the US we had more than enough internet strength to run a really high-quality video).
Thanks Emma, that's great feedback.
The fact that we're streaming through a browser indeed demands a bit more resources both in computer power and internet speed, but it's quite close.
The pros of our tech is that the protocol is open-source, fully encrypted, and obviously does not demand any downloads.
I strongly suggest going through our docs to get the ideal bandwidth, best practices, and the tool to test your environment.
Likelihood to recommend: 10/10
I did easily 20 hours of research and for the cost and what this offers this is truly better then even the most popular platforms out there with more brand recognition. I have no doubt this will be a household name in short order.
I could go on and on so I am going to make a list: User interface INTEGRATIONS!!! Great Graphic Design Editing and saving is easy Making webinars and changing them is easy Great landing page Great webinar room Call in options and file downloads chat option poll option private questions option Screen share automatic recording the data gotten on visitors is IMMENSE great customizable questionnaire for signing up Customizable send emails Incredible customer service always present Great audience filtering Easy export of audience data I like the way the teams are built. They don't want to just take all of your money they have ways you can ad team members like me (tech person) to help run the webinar if you only have one host which is all we need.
The only thing you should note though it's never been a problem ever for me is that they are in France. So the customer service is only available in the mornings in the USA. Also I saw some shortcomings but in the six months using the platform they have made the updates. If you make a suggestion they listen and truly consider adding that upgrade.
Thank you so much for your positive feedback!
We're so happy to hear that you're having a great experience with Livestorm. Please do get in touch with us if you have any further feedback for improvement :)
Regarding the US support hours, you are right. We absolutely needed that to offer a better experience! This is the reason why, we've extended our support coverage to the US timezone since the beginning of September! Whether in the East Coast or the West Coast, you should not have any problem reaching out to us during office hours :) We will make an official announcement in October regarding this.
Thanks again for taking the time to submit your feedback Jennifer! :)
Elif and the Livestorm team
Likelihood to recommend: 10/10
We found Livestorm on a whim as we were exploring different webinar tools. The good: AMAZING customer service. Their team is located in France, but that hasn't impacted us negatively at all as an America-based business. They're very helpful and super responsive. Easy landing pages and instant emails. That was the biggest selling point for us. I don't have to create a new landing page for each webinar - Livestorm just generates it. Then, they send out reminder emails (that I can customize) without me having to worry about it. Huge time-saver. Attendees don't need to call in. Sound is right on the webinar page. Boo-yah. The bad: Video quality has been pretty low when we've recorded it to send out replays - not sure how this compares to other platforms, but it's a bummer when we're doing a screenshare and the text isn't readable. Seems to have some connectivity issues for certain attendees. Not sure what the common thread is yet - maybe non-Chrome users? Also, you must have the latest version of Chrome to give a proper screenshare, and you must download a Chrome extension to do the screenshare. Very minor, all things considered, but there it is. All in all Livestorm has been great for us so far! They make webinars super easy, and again - their support is fantastic. They just released integration with Zapier, which I'm excited to take advantage of.
Thanks for your kind review!
Since your post, we have made great improvements to the quality of the replays on Livestorm. It now records in 720p for everyone by default, and we're running tests to support 1080p recordings too.
This should drastically improve the quality of replays in general!
Also, as a side note: replays are directly impacted by the quality of the live connection, so we always advise our customers to double check the quality of their internet connection before going live.
Happy webinars ¿
Thibaut & The Livestorm Team
Basically it is a convenient, easy-to-use platform for casual webinar production. If you are producing at least one webinar per month, it is worth the expense.
It seems to cover all the essentials. Email, landing page, post-webinar republishing. It was designed with a lot of care an attention to what most users (like us) want and need in a platform.
The pace of new product features is very slow. We'd like to brand/customize emails, but this took six months to come out.
Thank you for your feedback! We're glad to see you've found value in Livestorm for over 2 years now.
I have good news for you: the customizable emails are (finally) coming! It's only a matter of weeks now before you'll be able to add new emails to your workflow and fully customize them according to your needs (as in: change their HTML completely).
We're doing our best to move fast and please the majority of our customers. So hang tight, updates are coming :)
Thibaut & the Livestorm team
Likelihood to recommend: 8/10
It allows us to create live webcasts that feature experts from our community in a way that connects them with more people and drives real value to both parties.
It's so easy to setup and is basically on autopilot to the event. I love the landing pages (they convert like crazy), the emails are beautiful, and the reminders are perfect. It's got the right amount of customizations and just about anyone can learn to use it quickly. Our customers have been delighted with the experience - the video is stream is smooth, audio is clear, and chat/polls/questions works perfect. It's also very affordable compared to other products.
Right now it has a limited capacity of 500 attendees and we'd like to host more. I understand they're working on it, so it's not that big of an issue. At times I wish the emails were a bit more flexible, but we could always build our own to supplement.
Thibaut here from Livestorm. It's been a while since you left your review, but I just wanted to chime in and let you know we've recently upgraded the limitation of 500 live attendees and now support 1,000.
We also added on-demand webinars which you may like for your use case (it's a favorite for some of our customers in the education space).
Thanks for your brilliant review!
Likelihood to recommend: 10/10
When you sign up to Livestorm, you get a free account to try the platform with no day limit. You will get to publish one webinar for free (feel free to ask us to renew your quota).