Livestorm Pricing, Features, Reviews & Comparison of Alternatives

Livestorm

Engage your audience with better video communication

4.69/5 (269 reviews)

Livestorm overview

What is Livestorm?

Livestorm is the all-in-one platform that makes it easy for companies to build powerful video communication strategies.

With Livestorm any marketing, sales, customer success, or HR team can easily create online events for their audiences. From meetings, webinars, conferences, online training courses, podcast interviews, product demos, Livestorm can adapt to any kind of event.

Livestorm is a browser-based platform that lets teams organize their online events in one place, from any device they want.

Livestorm is one software for all of your corporate video communication. It’s that simple!
livestorm.co

Pricing

Starting from
€89/month
Pricing options
Subscription
Free trial
 
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Chinese (Simplified), Czech, Danish, Dutch and 12 other languages, Finnish, French, German, Italian, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
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Livestorm user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.7
  4.6
Enrico Dreßler

Perfect Webinar platform

Used daily for less than 6 months
Reviewed 2020-06-03
Review Source: Capterra

We use livestorm in a daily case. Producing live-webinars works fine. Also a lot of daily webinars up to 200 participants to very different themes and attendees works. A big feature is also the extensive automatisation possibilities.

Pros
It is easy to use, has an enormous compatibility and some outstanding features.

Cons
The compatibility mode for bringing attendees to stage could be a little more relaxed. It doesnt work also on iPad pro as a "Mobile device".

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Alexander Hayes

Livestorm: Partnerships & progress

Used daily for less than 6 months
Reviewed 2020-11-26
Review Source: Capterra

We realise that in a proper partnership with Livestorm we will be able together to cross pollinate your product across our vast network of industry and corporate connections.

Pros
The Livestorm software is beneficial for our Council members spread across a huge regional and remote region of Australia, for connecting with national and international First Nation communities.

Cons
The main feature we are seeking is the capacity as an Administrator to, with consent, mute a participants microphone or camera depending on what is happening on their side. We would also really appreciate the capacity to upload documents direct into the Meeting room chat area, not just public facing Dropbox etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

First use of Livestorm

Used occasionally for free trial
Reviewed 2021-01-14
Review Source: Capterra

For the moment I only test a live session with a few number of user. In 3 weeks we test it with many sessions in parallel with 50 to 100 person in the same time. I hope every thing will be ok.

Pros
It is really easy to use. The enterprise page is really well done. It is easy to change options (replay or not, mails sent,...) for the live session.

Cons
It is quite difficult to understand differences between administrator and moderator. I hope that there won't be web problem when having many sessions in parallel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Hanna Tebeka Azriel

DON'T subscribe to Livestorm!!!

Used monthly for less than 6 months
Reviewed 2020-12-08
Review Source: Capterra

- It is very difficult to run a video from a Powerpoint presentation on the platform, the sound simply doesnt work. You have to download other softwares and have a very special organization to make it work. Of course when it's your first webinar and you have no idea what the hell is going on... you are happy to be organized and rehearse as it took us 24hours to figure it out, thanks to the ZERO HELP from customer service! - Sometimes... you don't know why or when... your speaker's Powerpoint presentation wont work on Livestorm. It will only be a black screen... For NO REASON AT ALL!!! Just that the platform is not technically ready!!! Again, we were luck to rehearse in advance but I lost 48hours of the time of a very important surgon who was my speaker and stressed out a lot about this technical problem, she went to buy new webcams, eternal microphones.... we even payed for 12hourse help from a technician to go see her in Israel and try to figure it out!!! Nothing worked! Of course NO CUTOMER SERVICE was answering my complaints except only one hour before the webinar to tell me that it wasnt a fixable problem... I had to PAY AN OTHER SUNSCRIBTION TO ZOOM 1 hour before my webinar and send the new link to all my participants... of course it worked perfectly on zoom in one second! I cant tell you how disapointed I am in Livestorm, I have no trust in them anymore, I am complaining to everyone about it and cant even get an answer for the customer service !

Pros
The design of the software is nice. We chose it originally because it is a French company.

Cons
This software is not ready to be used for the general public. I have had many technical problems that completely enabled my webinar to start, mostly because of incompatibility with Powerpoint presentations. Powerpoint presentations are often at the core of a webinar... there CANT BE ANY INCOMPATIBILITY! Also, there is NO COMPETENT NOR ACTIVE CUSTOMER SERVICE. I am paying 2500 dollars a year to speak to a chat bot and maybe have someone answering my questions 24hours after I need an answer!!! ALSO, it is extremely EXPENSIVE, has no cost flexibility, if you need only one month webinar with more than 250 subscribers you have to pay for the whole year

Response from Livestorm


Hi Hanna,
We are truly sorry to read about this experience. Our platform at that time only supported sharing PowerPoint slides via screen sharing, rather than sending.

Moreover, we are sorry to hear that our customer service did not meet your expectations. After examination, our Support team worked closely with you and was in touch within 1 hour of your first correspondence with us. We apologize if this was not sufficient.

With regards to our pricing plan, it's our mission to be as clear and transparent as possible. As outlined on our pricing page, we offer the ability to choose between annual and monthly plans. There's also options to further customize your plan.

We were sorry to hear about this experience and after discussion in December, our Support team had provided you with a full refund. We reviewed your comment again carefully and we'll take it into consideration to continue providing our customers and users with a great experience.

All the best,
Daniella from Livestorm

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Aaron Goldsworthy

LiveStorm review

Used occasionally for 1-2 years
Reviewed 2020-11-15
Review Source: Capterra

Pros
Easy to set up and manage multiple events. We deliver our own webinars plus webinars for clients. With up to 6 video streams we can have panels which have been great. We can also profile the panelists (guest speakers) on the registration page which is nice. Our clients also really appreciate the user data we can given them afterwards using the analytics and data export functions of LiveStorm.

Cons
The support hours are slightly different to Australian business hours. Although there online user guides are very comprehensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Livestorm pricing

Starting from
€89/month
Pricing options
Subscription
Free trial
 
View Pricing Plans

When you sign up to Livestorm, you get a free account to try the platform with no day limit. You will get to publish one webinar for free (feel free to ask us to renew your quota).

Livestorm features

API
Activity Dashboard
Chat
Customizable Branding
Reporting & Statistics
Third Party Integration

Automatic Notifications (119 other apps)
Call Monitoring (117 other apps)
Call Recording (165 other apps)
Call Reporting (95 other apps)
Call Routing (126 other apps)
Call Transfer (112 other apps)
Caller ID (99 other apps)
Collaboration Tools (94 other apps)
Communication Management (128 other apps)
Conferencing (114 other apps)
Contact Management (109 other apps)
Instant Messaging (123 other apps)
Video Conferencing (117 other apps)
Voice Mail (98 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Livestorm

Key features of Livestorm

  • Visual analytics
  • Activity dashboard
  • Ad hoc reporting
  • Customer segmentation
  • Customizable reporting
  • Data integration
  • Email invitations & reminders
  • Email notifications
  • Embed forms
  • Engagement analytics
  • Lead generation
  • Lead scoring
  • Live event streaming webinars
  • Meeting management
  • On-demand webinars
  • Pre-recorded webinars
  • Real-time reusable polls
  • Recurring webinars
  • Replay analytics
  • Status tracking
  • Third party integration
  • Video streaming
  • View and host without any downloads
  • Web analytics
  • Website integration
View All Features

Benefits

Livestorm provides all of the tools needed to:

- Create custom landing pages

- Send promotional emails and reminders

- Host engaging online events with integrated chat, polls, and Q&A functionalities

- Analyze event performance through an advanced analytics dashboard